For all postings prior to 2013, please see the Archives
| Title | Type | Name | Service Element Affected | Incident Date | Effective from |
|---|---|---|---|---|---|
| Security Patch Installations on Central Web Servers (2nd session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 16 Oct 2013 | |
| Security Patch Installations on Central Web Servers (1st session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 15 Oct 2013 | |
| Updates will be installed on mail infrastructure | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 14 Oct 2013 | |
| Intermittent Problems accessing Git via kerberos | Service Incident | David Asbury | Multiple Services | 07 Oct 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 14 Oct 2013 | |
| Central Git Service | Service Incident | Georgios Koloventzos | Not specified | 09 Oct 2013 | |
| Switch replacement for the service S513-C-IP75 | Planned Intervention | Marta Antosik | Datacenter Network Service | 14 Oct 2013 | |
| GPN routers upgrade in the starpoints 2, 40, 376, 513 & 874 | Planned Intervention | Marta Antosik | Campus Network Service | 09 Oct 2013 | |
| Reconfiguration of the GPN switches (HP3500) | Planned Intervention | Marta Antosik | Campus Network Service | 09 Oct 2013 | |
| Intervention in GPN router in the building 16 | Planned Intervention | Marta Antosik | Campus Network Service | 09 Oct 2013 | |
| Switch replacement for the service S513-C-IP81 | Planned Intervention | Marta Antosik | Datacenter Network Service | 10 Oct 2013 | |
| CASTORATLAS stager upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 14 Oct 2013 | |
| CASTORALICE stager update | Planned Intervention | Xavier Espinal ... | CASTOR Service | 21 Oct 2013 | |
| CASTORLHCB stager update | Planned Intervention | Xavier Espinal ... | CASTOR Service | 22 Oct 2013 | |
| CASTORCMS stager update | Planned Intervention | Xavier Espinal ... | CASTOR Service | 22 Oct 2013 | |
| CASTOR SRM degraded | Service Incident | Xavier Espinal ... | CASTOR Service | 07 Oct 2013 | |
| EOSPUBLIC outage | Service Incident | Jan Iven | EOS Service | 06 Oct 2013 | |
| Apex upgrade on AIS DEV and TEST | Planned Intervention | Katarzyna Maria... | DB & App Platform for AIS | 08 Oct 2013 | |
| Apex upgrade on CASTORNS | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 Oct 2013 | |
| Apex upgrade on ACCMEAS and LHCLOG | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 09 Oct 2013 | |
| Apex upgrade on LASER and ACCCON | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 14 Oct 2013 | |
| Apex upgrade on ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 Oct 2013 | |
| Apex upgrade on CERNDB1/EDMSDB/ACCDB and EDMS-TEST | Planned Intervention | Katarzyna Maria... | DB & App Platform for EDMS | 09 Oct 2013 | |
| TN switch replacement Computer Centre | Planned Intervention | Gyorgy Balazs | Technical Network Service | 10 Oct 2013 | |
| Kerberos access to Git fails | Service Incident | Nils Hoimyr | Multiple Services | 03 Oct 2013 | |
| OS upgrade on a backup to disk cluster | Planned Intervention | Ruben Domingo G... | Multiple Services | 09 Oct 2013 | |
| Rekeying of AFS service | Planned Intervention | Arne Wiebalck | AFS Service | 12 Nov 2013 | |
| Switch replacement for the service S513-C-IP45 | Planned Intervention | Marta Antosik | Campus Network Service | 03 Oct 2013 | |
| HP3400 switches reconfiguration | Planned Intervention | Marta Antosik | Campus Network Service | 02 Oct 2013 | |
| Upgrade of R10-B-RHPZL-1 | Planned Intervention | Marta Antosik | Campus Network Service | 02 Oct 2013 | |
| Filesystem full on a filer | Service Incident | Eric Cano | Multiple Services | 30 Sep 2013 | |
| Public Information Screens General issue | Service Incident | Thomas Baron | Public Information Display Service | 01 Oct 2013 | |
| EOSPUBLIC update to eos 0.3 | Planned Intervention | Luca Mascetti | EOS Service | 01 Oct 2013 | |
| Commits to Puppet currently not possible | Service Incident | Juan Manuel Guijarro | Multiple Services | 30 Sep 2013 | |
| CASTORPUBLIC stager update | Planned Intervention | Xavier Espinal ... | CASTOR Service | 21 Oct 2013 | |
| Renewal of certificates on Lync front end server | Planned Intervention | Fernando Moreno... | Lync Service | 01 Oct 2013 | |
| Change Jira main instance's certificate | Planned Intervention | Alvaro Gonzalez... | JIRA Service | 02 Oct 2013 | |
| CASTOR Nameserver and Central Services update | Planned Intervention | Xavier Espinal ... | CASTOR Service | 07 Oct 2013 | |
| Preparation for AIS applications migration to new login system (SSO) | Planned Intervention | Artur Wiecek | Weblogic Service | 03 Oct 2013 | |
| AIS applications migration to new login system (SSO) | Planned Intervention | Artur Wiecek | Weblogic Service | 11 Oct 2013 | |
| Foreman ENC node returned 404s affecting puppet runs | Service Incident | Ben Dylan Jones | IT Operations Support Service | 26 Sep 2013 | |
| LSF Authentication Service: Server change | Planned Intervention | Arne Wiebalck | Batch Service | 01 Oct 2013 | |
| Intervention on HP 3400 switches | Planned Intervention | Marta Antosik | Campus Network Service | 26 Sep 2013 | |
| Router upgrade in starpoint R16-R | Planned Intervention | Anna Raczynska-... | Campus Network Service | 24 Sep 2013 | |
| Intervention in GPN routers | Planned Intervention | Anna Raczynska-... | Campus Network Service | 24 Sep 2013 | |
| Apex upgrade on devdb11/devdb12 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 25 Sep 2013 | |
| Main CERN Web Site offline | Service Incident | Tim Bell | Drupal Service | 22 Sep 2013 | |
| Virtual Machine creation failing on CERN private cloud | Service Incident | Jan Van Eldik | Server Provisioning Service | 20 Sep 2013 | |
| Network Outage in B613 | Service Incident | Computer Operations | CASTOR Service | 20 Sep 2013 | |
| End-of-Life for the Ibex pre-production Cloud Infrastructure service | Service Change | Jan Van Eldik | Server Provisioning Service | 19 Sep 2013 | |
| CATIA & SmarTeam release upgrade | Planned Intervention | Line Everaerts | Mechanical Design Software Service | 01 Nov 2013 | |
| Puppet / Foreman cleanup | Planned Intervention | Gavin Mccance | IT Operations Support Service | 23 Sep 2013 | |
| Service Consolidation Service affected by routers upgrade | Service Incident | Juan Manuel Guijarro | Multiple Services | 18 Sep 2013 | |
| Spam from Service-now - Our apologies | Service Incident | Nicole Cremel | Service Management Service | 17 Sep 2013 | |
| EOSALICE outage | Service Incident | Jan Iven | EOS Service | 18 Sep 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 18 Sep 2013 | |
| Some database services unavailable or service is degraded | Service Incident | Eric Grancher | Accelerator Database Service | 18 Sep 2013 | |
| Storage upgrade on six NAS controllers affecting physics databases | Planned Intervention | Ruben Domingo G... | Multiple Services | 24 Sep 2013 | |
| Cloud Infrastructure service at risk - rolling router upgrades | Planned Intervention | Jan Van Eldik | Server Provisioning Service | 18 Sep 2013 | |
| Problems accessing https://pptevm.cern.ch/ppteu2 | Service Incident | Artur Wiecek | Weblogic Service | 17 Sep 2013 | |
| Integration of PostgreSQL into DB On Demand | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 19 Sep 2013 | |
| Change for News page in the CERN Service Portal | Service Change | Nicole Cremel | Service Management Service | 14 Oct 2013 | |
| ServiceNow access to ITIL cut for 15 mins | Service Incident | Zhechka Toteva | Service Management Service | 13 Sep 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 13 Sep 2013 | |
| Security patches installation on SharePoint infrastructure | Planned Intervention | Bruno Silva De Sousa | Sharepoint Service | 12 Sep 2013 | |
| Git DNS lookup failing | Service Incident | Nils Hoimyr | Not specified | 11 Sep 2013 | |
| Clone of AIS application servers security patch installation | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 17 Sep 2013 | |
| Information-technology site intervention | Planned Intervention | Eduardo Alvarez... | Drupal Service | 12 Sep 2013 | |
| afs240 (hosting atlas + some other afs projects) outage | Service Incident | Dan Van Der Ster | AFS Service | 11 Sep 2013 | |
| Sunrise GSM network disruptions Geneva area (CERN not affected) | Service Incident | Rodrigo Sierra Moral | Mobile Phone Service | 11 Sep 2013 | |
| [BACKUP Service] firmware upgrade of IBMLIB0 | Planned Intervention | Julien Leduc | Multiple Services | 11 Sep 2013 | |
| Multiple IT-PES services interruption: Batch, Plus, CM infrastructure, etc | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 18 Sep 2013 | |
| iptables will be set to "true" by default on Puppet-managed infrastructure | Service Change | Gavin Mccance | IT Operations Support Service | 23 Sep 2013 | |
| J2EE Public Service not reachable from outside CERN | Service Incident | Giacomo Tenaglia | J2EE Web Hosting Service | 09 Sep 2013 | |
| Retiral of old Agile Infrastructure "gitgw.cern.ch" | Service Change | Gavin Mccance | IT Operations Support Service | 30 Sep 2013 | |
| VM creation problems on OpenStack Cloud | Service Incident | Jan Van Eldik | Server Provisioning Service | 06 Sep 2013 | |
| GIT Service unavailable due to unknown error | Service Incident | Alvaro Gonzalez... | Under Investigation | 06 Sep 2013 | |
| PuppetDB database upgrade | Planned Intervention | Akos Hencz | Multiple Services | 09 Sep 2013 | |
| Central ITS (JIRA) service restarted | Service Incident | David Asbury | Multiple Services | 06 Sep 2013 | |
| Intermittent Foreman problems | Service Incident | Gavin Mccance | IT Operations Support Service | 06 Sep 2013 | |
| CVMFS NFS volume out of inodes | Service Incident | Dan Van Der Ster | Multiple Services | 05 Sep 2013 | |
| Enterprise Manager 12c database patching | Planned Intervention | Andrei Dumitru | Not specified | 11 Sep 2013 | |
| Connections from IN2P3 to lxplus slow. | Service Incident | Steve Traylen | LXPLUS Service | 29 Aug 2013 | |
| Intervention on one controller serving as backup to disk for IT/DB databases | Planned Intervention | Ruben Domingo G... | IT Database Service | 10 Sep 2013 | |
| Main JIRA instance version upgrade | Planned Intervention | Alvaro Gonzalez... | JIRA Service | 28 Aug 2013 | |
| main JIRA down (its.cern.ch) | Service Incident | Alvaro Gonzalez... | JIRA Service | 28 Aug 2013 | |
| Upgrade of Storage systems serving database services | Planned Intervention | Eric Grancher | Multiple Services | 17 Sep 2013 | |
| Fibre Channel switch replacement on RAC9 | Planned Intervention | Zbigniew Baranowski | IT Database Service | 26 Aug 2013 | |
| Updates installation on SharePoint servers | Planned Intervention | Bruno Silva De Sousa | Sharepoint Service | 27 Aug 2013 | |
| Change of GPN routing configuration for buildings fed by 513 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 28 Aug 2013 | |
| puppet masters will be upgraded to 3.2.4 | Planned Intervention | Ben Dylan Jones | IT Operations Support Service | 21 Aug 2013 | |
| TWiki service - modification to the backend | Planned Intervention | Pete Jones | Twiki Service | 21 Aug 2013 | |
| Vidyo Internet2 Gateway Down | Service Incident | Bruno Luis Dos ... | Not specified | 20 Aug 2013 | |
| Update DFS Data Servers ending with even numbers | Planned Intervention | Jose Castro Leon | DFS Service | 29 Aug 2013 | |
| Update DFS Data Servers ending with odd numbers | Planned Intervention | Jose Castro Leon | DFS Service | 28 Aug 2013 | |
| DBoD instance: dod_lhcb_sb network problems | Service Incident | Ruben Domingo G... | Database on Demand Service | 18 Aug 2013 | |
| Migration of Configuration Management Service to the new git workflow | Planned Intervention | Gavin Mccance | IT Operations Support Service | 29 Aug 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 19 Aug 2013 | |
| Updates will be installed on mail infrastructure | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 19 Aug 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 21 Aug 2013 | |
| Reboot of one NAS controller serving AIS and IT databases | Planned Intervention | Ruben Domingo G... | Multiple Services | 15 Aug 2013 | |
| DFS Home Servers Update | Planned Intervention | Jose Castro Leon | Multiple Services | 27 Aug 2013 | |
| DFS Home Servers Update | Planned Intervention | Jose Castro Leon | Multiple Services | 20 Aug 2013 | |
| Lxplus Service reinstall | Planned Intervention | Gavin Mccance | LXPLUS Service | 14 Aug 2013 | |
| Batch Service reinstall | Planned Intervention | Gavin Mccance | Batch Service | 14 Aug 2013 | |
| Brocade LCG core upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 20 Aug 2013 | |
| HW intervention on Blade Enclosure affecting several Database services | Planned Intervention | Giacomo Tenaglia | Multiple Services | 13 Aug 2013 | |
| Oracle SL8500 tape robot tape intervention in building 513 | Planned Intervention | Daniele Frances... | CASTOR Service | 14 Aug 2013 | |
| e-RT not available | Service Incident | Francois Briard | Administration Database Service | 13 Aug 2013 | |
| Upgrade of Storage systems serving all CASTOR database services | Planned Intervention | Nilo Segura Chi... | CASTOR Service | 20 Aug 2013 | |
| Renewal of certificates on sip.cern.ch | Planned Intervention | Pawel Grzywaczewski | Lync Service | 13 Aug 2013 | |
| Private switch S513-C-IP28 | Service Incident | Carles Kishimot... | Not specified | 12 Aug 2013 | |
| Firewall restrictions on INT2R, INT6R, INT8R and INT9R databases | Planned Intervention | Dawid Wojcik | IT Database Service | 19 Aug 2013 | |
| Computer Centre router upgrade GPN+LCG | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 18 Sep 2013 | |
| OS upgrade on a NAS storage serving DB services | Planned Intervention | Lisa Azzurra Chinzer | Multiple Services | 13 Aug 2013 | |
| ACRON new server & lxplus jobs throttling update | Planned Intervention | Jakub Moscicki | Multiple Services | 08 Aug 2013 | |
| Upgrade of Oracle SL8500 tape library firmware in b. 613 | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 08 Aug 2013 | |
| Vidyoportal Portal License Upgrade | Planned Intervention | Joao Correia Fe... | Conference Rooms Service | 06 Aug 2013 | |
| EDH unavailable | Service Incident | Artur Wiecek | Not specified | 06 Aug 2013 | |
| Oracle SL8500 tape robot tape intervention in building 613 | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 06 Aug 2013 | |
| Emergency reboot of GPN firewall | Planned Intervention | Marta Antosik | Campus Network Service | 05 Aug 2013 | |
| Mail Service access problem | Service Incident | Bruno Silva De Sousa | E-Mail Service | 02 Aug 2013 | |
| Enabling check-summing and encryption in Oracle Network layer for Physics DB services | Planned Intervention | Nilo Segura Chi... | Experiment Database Service | 08 Aug 2013 | |
| CVI Website and SOAP service unavailable | Service Incident | Jose Castro Leon | Server Hosting Service | 02 Aug 2013 | |
| Hardware intervention on a storage server serving a few Physics db Services | Planned Intervention | Nilo Segura Chi... | Experiment Database Service | 01 Aug 2013 | |
| Storage issue affecting CVI VMs hosted on lxbsp0712 | Service Incident | Sebastian Bukowiec | Server Hosting Service | 01 Aug 2013 | |
| PuppetDB is currently down | Service Incident | Juan Manuel Guijarro | Multiple Services | 01 Aug 2013 | |
| ATLAS VOMS VO membership not updating | Service Incident | Steve Traylen | VOMS Service | 31 Jul 2013 | |
| PuppetDB migration to new hardware | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 02 Aug 2013 | |
| CASTORPUBLIC service unavailability | Service Incident | Xavier Espinal ... | Storage Service for Projects & Experiments | 29 Jul 2013 | |
| EOSCMS - repeated namespace crashes | Service Incident | Jan Iven | EOS Service | 26 Jul 2013 | |
| Intervention on AIS/EDMS/DBOD Hardware | Planned Intervention | Artur Wiecek | Database on Demand Service, J2EE Web Hosting Service, Weblogic Service | 31 Jul 2013 | |
| Hardware replacement on a NAS head serving physics databases | Planned Intervention | Ruben Domingo G... | Experiment Database Service | 01 Aug 2013 | |
| Information on the future IT SSB to be implemented with Service-now | News & Announcements | Nicole Cremel | |||
| Storage problem affecting several Oracle databases | Service Incident | Eva Dafonte Perez | Multiple Services | 24 Jul 2013 | |
| Network intervention for configuration | Planned Intervention | Marta Antosik | Campus Network Service | 28 Jul 2013 | |
| Intervention in the E-groups web application | Planned Intervention | Nicolas Isabey | E-Mail Service | 25 Jul 2013 | |
| DB On Demand instance 'lcgvoms' unavailable | Service Incident | Daniel Gomez Blanco | Database on Demand Service | 23 Jul 2013 | |
| Change of IT Service Status Board (IT-SSB) - Updated on 13 Sept | Service Change | Nicole Cremel | Service Management Service | 14 Oct 2013 | |
| ACCLOG database is down | Service Incident | Eva Dafonte Perez | Accelerator Database Service | 23 Jul 2013 | |
| OS upgrade on nas controllers serving some physics databases | Planned Intervention | Ruben Domingo G... | Experiment Database Service | 31 Jul 2013 | |
| Backup Service degraded - problem with IBMLIB2 | Service Incident | German Cancio Melia | Multiple Services, AFS Service | 19 Jul 2013 | |
| 20 SVN repositories awaiting recovery after AFS problem | Service Incident | David Asbury | SVN Service | 18 Jul 2013 | |
| EOSATLAS transparent remapping of grid users | Planned Intervention | Luca Mascetti | EOS Service | 22 Jul 2013 | |
| Transparent CASTOR SRM Upgrade | Planned Intervention | Luca Mascetti | CASTOR Service | 23 Jul 2013 | |
| CERN Private Cloud Infrastructure Service | Service Change | Tim Bell | 25 Jul 2013 | ||
| ENCVORCL and ENIAAR databases unavailable, TIM and SUSI databases degraded | Service Incident | Eva Dafonte Perez | Accelerator Database Service | 18 Jul 2013 | |
| GPN Router Upgrade 28, 513 offices | Planned Intervention | Marta Antosik | Campus Network Service | 18 Jul 2013 | |
| DB On Demand mbsd instance is not available | Service Incident | Ignacio Coteril... | Database on Demand Service | 16 Jul 2013 | |
| Vidyo Service: Gateway cluster down | Service Incident | Joao Correia Fe... | Conference Rooms Service | 16 Jul 2013 | |
| Change on Oracle DB Integration services | Planned Intervention | Nilo Segura Chi... | Multiple Services | 16 Jul 2013 | |
| Configuration changes on the management router | Planned Intervention | Marta Antosik | Campus Network Service | 16 Jul 2013 | |
| TWiki registration | Service Incident | Pete Jones | Twiki Service | 09 Jul 2013 | |
| CERNDB1/EDMSDB/ACCDB Apex maintenance | Planned Intervention | Katarzyna Maria... | DB & App Platform for EDMS | 24 Jul 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 24 Jul 2013 | |
| PuppetDB maintenance operation | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 12 Jul 2013 | |
| Security Patch Installations on Central Web Servers (2nd session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 17 Jul 2013 | |
| Security Patch Installations on Central Web Servers (1st session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 16 Jul 2013 | |
| Upgrade LCG router | Planned Intervention | Marta Antosik | Campus Network Service | 11 Jul 2013 | |
| Service Consolidation Infrastructure patching campaign - July 2013 | Planned Intervention | Alexandre Lossent | Multiple Services | 10 Jul 2013 | |
| Connectivity problems for S513-C-IP728 | Service Incident | Carles Kishimot... | Campus Network Service | 10 Jul 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 11 Jul 2013 | |
| EOSATLAS namespace restart | Service Incident | Luca Mascetti | EOS Service | 09 Jul 2013 | |
| Jira version upgrade (Central instance its.cern.ch) | Planned Intervention | Alvaro Gonzalez... | JIRA Service | 11 Jul 2013 | |
| Vidyo Service Upgrade | Planned Intervention | Joao Correia Fe... | Conference Rooms Service | 08 Jul 2013 | |
| [Backup Service] - Intervention on the 16th and 17th of July on IBMLIB2 | Planned Intervention | Daniele Frances... | Multiple Services | 16 Jul 2013 | |
| EOSATLAS update | Planned Intervention | Luca Mascetti | EOS Service | 10 Jul 2013 | |
| Network starpoint refurbishment CCC (Bldg. 874) | Planned Intervention | Gyorgy Balazs | Campus Network Service | 06 Jul 2013 | |
| DNS Load-balanced IP aliases not updated | Service Incident | Juan Manuel Guijarro | Multiple Services | 04 Jul 2013 | |
| Triple disk failure on home user dir server afs135 | Service Incident | Arne Wiebalck | AFS Service | 04 Jul 2013 | |
| INTEGRATION DBs - intervention on Physics databases (int11r, int12r, int2r, int8r and test2) | Planned Intervention | Eva Dafonte Perez | Experiment Database Service | 08 Jul 2013 | |
| Service Status Board (SSB) short interruption | Planned Intervention | Nicole Cremel | Service Information Service | 08 Jul 2013 | |
| afs240 server outage | Service Incident | Dan Van Der Ster | AFS Service | 04 Jul 2013 | |
| Drupal maintenance update (staged update for production sites) | Planned Intervention | Gregory Timofiejew | Drupal Service | 15 Jul 2013 | |
| 3 MySQL databases affected by VM network issue | Service Incident | Daniel Gomez Blanco | Database on Demand Service | 03 Jul 2013 | |
| Licence servers affected | Service Incident | Nils Hoimyr | Electronics Design Software Service | 02 Jul 2013 | |
| GSM coverage problem around LHC7 | Service Incident | Anna Raczynska-... | Mobile Phone Service | 02 Jul 2013 | |
| Virtual Machines affected by hypervisor storage incident | Service Incident | Alexandre Lossent | Multiple Services | 02 Jul 2013 | |
| Wigner LCG router reboot l9918-b-rbrmx-1 and l9918-c-rbrmx-1 | Planned Intervention | Jean-Pierre Puget | Multiple Services | 04 Jul 2013 | |
| CC Management router upgrade r513-c-rhpzm-3 | Planned Intervention | Jean-Pierre Puget | Multiple Services | 04 Jul 2013 | |
| Restricted access to add-on products of Issue Tracking Service | Service Change | Nils Hoimyr | JIRA Service | 02 Jul 2013 | |
| Lost access to three dbod instances | Service Incident | Ruben Domingo G... | Database on Demand Service | 02 Jul 2013 | |
| susi-test, zora-test and tim-test databases unavailable | Service Incident | Eric Grancher | Accelerator Database Service | 01 Jul 2013 | |
| Modification of LCG services' settings | Planned Intervention | Marta Antosik | Campus Network Service | 01 Jul 2013 | |
| IGTF CAs updated to 1.54 | Service Change | Gavin Mccance | Multiple Services | 01 Jul 2013 | |
| Reboot of multiple DEV/TEST application servers | Planned Intervention | Giacomo Tenaglia | Multiple Services | 02 Jul 2013 | |
| Cluster CVICLR01FC crashed | Service Incident | Sebastian Bukowiec | Not specified | 01 Jul 2013 | |
| PDB standby database will be created | Planned Intervention | Emil Benedykt P... | Engineering Database Service | 15 Jul 2013 | |
| Reduced bandwidth to European Research and Education sites | Service Incident | Edoardo Martelli | Network Service for Projects & Experiments | 27 Jun 2013 | |
| Problem to connect to the Vidyo meeting | Service Incident | Marek Domaracky | Video Conferencing Service | 27 Jun 2013 | |
| Migration of afsdb1 to new hardware | Planned Intervention | Arne Wiebalck | AFS Service | 02 Jul 2013 | |
| Mail Service access problem | Service Incident | Emmanuel Ormancey | E-Mail Service | 27 Jun 2013 | |
| Three DBoD instances lost contact due to an issue with the virtualization layer | Service Incident | Ruben Domingo G... | Database on Demand Service | 27 Jun 2013 | |
| afs server reboot | Service Incident | Dan Van Der Ster | AFS Service | 26 Jun 2013 | |
| Two database instances down. Possible issue with virtualization layer. | Service Incident | Ruben Domingo G... | Database on Demand Service | 26 Jun 2013 | |
| LCG router rebooted | Service Incident | Gyorgy Balazs | Datacenter Network Service | 26 Jun 2013 | |
| Problem affecting DBOD instances Management | Service Incident | Ignacio Coteril... | Database on Demand Service | 26 Jun 2013 | |
| CVI some VMs with SLC5 not accessible | Service Incident | Sebastian Bukowiec | Server Hosting Service | 22 Jun 2013 | |
| AFS server outage on afs253 | Service Incident | Dan Van Der Ster | AFS Service | 25 Jun 2013 | |
| Networking issue affecting ACCBMBOO and LBPROD DBOD instances | Service Incident | Ignacio Coteril... | Database on Demand Service | 24 Jun 2013 | |
| SLC6 Batch Service degraded | Service Incident | Jerome Belleman | Batch Service | 22 Jun 2013 | |
| Migration of routing for the network services servers to the Barn | Planned Intervention | Gyorgy Balazs | Campus Network Service | 26 Jun 2013 | |
| Migration of Master DNS | Planned Intervention | Gyorgy Balazs | Campus Network Service | 27 Jun 2013 | |
| Lemon/LAS and SLS databases intervention | Planned Intervention | Ivan Fedorko | Multiple Services | 25 Jun 2013 | |
| Atlas HC database on demand instance unavailable | Service Incident | Ruben Domingo G... | Database on Demand Service | 23 Jun 2013 | |
| Upgrade of AIS weblogic servers | Planned Intervention | Artur Wiecek | Weblogic Service | 21 Jun 2013 | |
| CVICLR02FC evacuation | Planned Intervention | Jose Castro Leon | Server Hosting Service | 21 Jun 2013 | |
| 'Services' layout changing on IT website | Service Change | Catharine Noble | Drupal Service | 21 Jun 2013 | |
| GSM site-wide base station upgrade | Planned Intervention | Gyorgy Balazs | Mobile Phone Service | 22 Jun 2013 | |
| April CPU patches deployment for apex & oraweb services | Planned Intervention | Nicolas Bernard... | Weblogic Service | 26 Jun 2013 | |
| Storage intervention affecting Accelerator Databases (ACCCON, ACCLOG, ACCMEAS, LASER, ENIAAR, TIM, ZORA, ENCVORL and SUSI) | Planned Intervention | Eva Dafonte Perez | Accelerator Database Service | 26 Jun 2013 | |
| Storage Intervention affecting ADCR, ATLDSC, ATLR, ATONR, LHCBR and PDBR databases | Planned Intervention | Eva Dafonte Perez | Experiment Database Service | 26 Jun 2013 | |
| Storage intervention affecting all Administrative (AIS), EDMS, ITCORE, CSR, LEMONRAC, GISDB and DEVDB11 databases | Planned Intervention | Eva Dafonte Perez | Multiple Services | 25 Jun 2013 | |
| Storage intervention affecting LCGR, CMSR, COMPR and CMSONR Active DG copy | Planned Intervention | Eva Dafonte Perez | Experiment Database Service | 25 Jun 2013 | |
| Storage intervention affecting all CASTOR and CSDBRAC databases | Planned Intervention | Eva Dafonte Perez | IT Database Service | 24 Jun 2013 | |
| EOSATLAS unstable | Service Incident | Jan Iven | EOS Service | 19 Jun 2013 | |
| Maintenance of CERNTSBE13 | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 19 Jun 2013 | |
| DB On Demand: Deployment of new changes to webapp | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 26 Jun 2013 | |
| CASTOR scheduled downtime affecting ALL instances | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 24 Jun 2013 | |
| EOSATLAS crash + restart | Service Incident | Luca Mascetti | EOS Service | 18 Jun 2013 | |
| CVICLR02FC cluster problems | Service Incident | Jose Castro Leon | Multiple Services | 18 Jun 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 21 Jun 2013 | |
| Applications accessing Oracle HR data are getting: "ORA-02046: distributed transaction already begun" error. | Service Incident | Francois Briard | Multiple Services | 18 Jun 2013 | |
| Puppet runs failing | Service Incident | Juan Manuel Guijarro | IT Operations Support Service | 14 Jun 2013 | |
| OS upgrade on a backup to disk cluster | Planned Intervention | Ruben Domingo G... | General Purpose Database Service | 25 Jun 2013 | |
| Deployment of latest Phonebook version (short service interruption) | Planned Intervention | Nicolas Isabey | CERN Telephone Directory Service | 17 Jun 2013 | |
| CVICLR02FC cluster problems | Service Incident | Jose Castro Leon | Multiple Services | 14 Jun 2013 | |
| Switch crashed service 513-C-IP904 | Service Incident | Carles Kishimot... | Technical Network Service | 13 Jun 2013 | |
| EOS Diskservers: transparent reboot + update campaign | Planned Intervention | Luca Mascetti | EOS Service | 17 Jun 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 13 Jun 2013 | |
| Incident with administration part of E-groups application | Service Incident | Pawel Grzywaczewski | Multiple Services | 13 Jun 2013 | |
| Creation of EDH standby database | Planned Intervention | Emil Benedykt P... | Administration Database Service | 18 Jun 2013 | |
| Patching of ZORA production database | Planned Intervention | Miroslav Potocky | Accelerator Database Service | 18 Jun 2013 | |
| Patching of storage systems - affecting int11r, int12r, int2r, int8r and test2 integration databases | Planned Intervention | Dawid Wojcik | Multiple Services | 13 Jun 2013 | |
| Apex upgrade in AIS Rac Production | Planned Intervention | Katarzyna Maria... | DB & App Platform for AIS | 24 Jun 2013 | |
| External Connectivity Lost | Service Incident | Juan Cristobal ... | Campus Network Service | 11 Jun 2013 | |
| CVICLR02FC cluster problems | Service Incident | Jose Castro Leon | Multiple Services | 10 Jun 2013 | |
| Network switch upgrade in buildings 31, 28 and 513 - Offices only | Planned Intervention | Gyorgy Balazs | Campus Network Service | 11 Jun 2013 | |
| CVI Hypervisor updates June 20th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 20 Jun 2013 | |
| CVI Hypervisor updates June 19th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 19 Jun 2013 | |
| CVI Hypervisor updates June 18th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 18 Jun 2013 | |
| CVI Hypervisor updates June 17th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 17 Jun 2013 | |
| SLC6 Batch Service degraded | Service Incident | Gavin Mccance | Batch Service | 10 Jun 2013 | |
| GSM services outage in Geneva (voice and data) | Service Incident | Frederic Chapron | Not specified, Mobile Phone Service | 07 Jun 2013 | |
| Brocade CORE routers upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 11 Jun 2013 | |
| Upgrade streaming software to a newer version | Planned Intervention | Marek Domaracky | CDS Service | 10 Jun 2013 | |
| GSM services unavailable in TI2 and SPS5 underground facilities | Service Incident | Anna Raczynska-... | Mobile Phone Service | 06 Jun 2013 | |
| Problem with AISLogin and Foundation | Service Incident | Giacomo Tenaglia | Administration Database Service | 06 Jun 2013 | |
| Problem with Indico | Service Incident | Catherine Delamare | Indico Service | 06 Jun 2013 | |
| Intervention on SmarTeam service | Planned Intervention | Line Everaerts | Mechanical Design Software Service | 07 Jun 2013 | |
| Apex upgrade in AIS DB DEV and AIS DB TEST | Planned Intervention | Katarzyna Maria... | DB & App Platform for AIS | 10 Jun 2013 | |
| Apex upgrade in LASERDB and ACCCON | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 10 Jun 2013 | |
| Network switch upgrade in buildings 31, 28 and 513 - Offices only | Planned Intervention | Gyorgy Balazs | Campus Network Service | 10 Jun 2013 | |
| Update on DFS WebDAV Portal | Planned Intervention | Jose Castro Leon | DFS Service | 10 Jun 2013 | |
| Security patch for EDMS application servers | Planned Intervention | Artur Wiecek | Weblogic Service | 10 Jun 2013 | |
| Patching of AISDBP,WCERNP,BAAN6P,PAYP,EDHP,ERTP production databases and AIS application servers | Planned Intervention | Miroslav Potocky | Multiple Services, Administration Database Service, Weblogic Service | 11 Jun 2013 | |
| Performance problem for CVMFS volumes on filer | Service Incident | Eric Cano | Not specified | 03 Jun 2013 | |
| CASTOR NameServer transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 19 Jun 2013 | |
| CASTORLHCB stager transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 18 Jun 2013 | |
| CASTORATLAS stager transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 18 Jun 2013 | |
| CASTORCMS stager transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 17 Jun 2013 | |
| CASTORALICE stager transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 17 Jun 2013 | |
| CASTORPUBLIC stager transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 10 Jun 2013 | |
| Indico Service interruption at 18h (for Security Update) | Planned Intervention | Jose Benito Gon... | Indico Service | 05 Jun 2013 | |
| Patching of SUSI production database | Planned Intervention | Miroslav Potocky | Engineering Database Service | 04 Jun 2013 | |
| Apex upgrade on ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 04 Jun 2013 | |
| Apex upgrade on CERNDB1/EDMSDB/ACCDB and EDMS-TEST | Planned Intervention | Katarzyna Maria... | DB & App Platform for EDMS | 04 Jun 2013 | |
| Apex upgrade in ACCMEAS and ACCLOG | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 05 Jun 2013 | |
| Patching DFS Data Servers ending with even numbers | Planned Intervention | Jose Castro Leon | DFS Service | 04 Jun 2013 | |
| Patching DFS Data Servers ending with odd numbers | Planned Intervention | Jose Castro Leon | DFS Service | 05 Jun 2013 | |
| Possible network problem in Bldg 513 | Service Incident | Computer Operations | Multiple Services | 30 May 2013 | |
| Patching of ATLR,ADCR,LHCBR,ATONR,ATLARC,LHCBONR,PDBR,LCGR,CMSARC,CMSONR,ALIONR,CMSR,COMPR production databases | Planned Intervention | Miroslav Potocky | Experiment Database Service | 03 Jun 2013 | |
| Patching of LEMONRAC,ITCORE,CSR,GISDB,CSDB,PDB/CERNDB1/EDMSDB production databases | Planned Intervention | Miroslav Potocky | General Purpose Database Service | 04 Jun 2013 | |
| Patching of PUBSTG,ALICESTG,ATLASSTG,CMSSTG,CASTORNS,REPACKDB,LHCBSTG production databases | Planned Intervention | Miroslav Potocky | CASTOR Service | 03 Jun 2013 | |
| Patching of ACCMEAS, ACCLOG, ENIAAR, ENCVORCL, ACCCON, LASER and TIM production databases | Planned Intervention | Miroslav Potocky | Accelerator Database Service | 04 Jun 2013 | |
| Migration of afsdb3 to new hardware | Planned Intervention | Arne Wiebalck | AFS Service | 04 Jun 2013 | |
| ServiceNow upgrade to "Calgary" | Planned Intervention | Zhechka Toteva | Service Management Service | 29 May 2013 | |
| EOS FUSE client update (on AFS) | Planned Intervention | Jan Iven | EOS Service | 28 May 2013 | |
| Short interruption to batch dispatching | Planned Intervention | Gavin Mccance | Batch Service | 29 May 2013 | |
| External DNS server hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 30 May 2013 | |
| CVI Servers Replacement CERNVS31-35 | Planned Intervention | Jose Castro Leon | Server Hosting Service | 06 Jun 2013 | |
| CVI Servers Replacement CERNVS24-30 | Planned Intervention | Jose Castro Leon | Server Hosting Service | 05 Jun 2013 | |
| CVI Servers Replacement CERNVS17-23 | Planned Intervention | Jose Castro Leon | Server Hosting Service | 04 Jun 2013 | |
| CVI Servers Replacement CERNVS10-16 | Planned Intervention | Jose Castro Leon | Server Hosting Service | 03 Jun 2013 | |
| Jira its.cern.ch unresponsive | Service Incident | Alvaro Gonzalez... | JIRA Service | 27 May 2013 | |
| AFS home dir server problems | Service Incident | Arne Wiebalck | AFS Service | 26 May 2013 | |
| Foreman service currently unavailable | Service Incident | Juan Manuel Guijarro | IT Operations Support Service | 24 May 2013 | |
| Intervention on the control system of the Computer Centre | Planned Intervention | Vincent Dore | Multiple Services | 28 May 2013 | |
| Brocade LCG core upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 23 May 2013 | |
| Security update on WMS servers | Planned Intervention | Alexandre Lossent | Workload Management Service | 22 May 2013 | |
| Enterprise Manager 12c database and application patching | Planned Intervention | Andrei Dumitru | Not specified | 05 Jun 2013 | |
| Legacy Configuration Management Infrastructure down | Planned Intervention | Juan Manuel Guijarro | IT Operations Support Service | 22 May 2013 | |
| Deployment of latest Phonebook version (short service interruption) | Planned Intervention | Nicolas Isabey | CERN Telephone Directory Service | 22 May 2013 | |
| Debug session - r513-b-rhp82-1 | Planned Intervention | Marta Antosik | Campus Network Service | 22 May 2013 | |
| Security reinstall of SLC6 LXBATCH | Planned Intervention | Gavin Mccance | Batch Service | 21 May 2013 | |
| J2EEPS: Upgrade of Tomcat & JDK on Production containers | Planned Intervention | Nicolas Bernard... | J2EE Web Hosting Service | 26 Jun 2013 | |
| MapCern and Gisportal unavailable | Planned Intervention | Line Everaerts | Multiple Services | 17 May 2013 | |
| Update of certificates for APEX/ORAWEB SSO | Planned Intervention | Artur Wiecek | Weblogic Service | 22 May 2013 | |
| Git not available | Service Incident | David Asbury | Multiple Services | 17 May 2013 | |
| Several AIS applications (HR APEX, AIS roles, etc.) are not available | Service Incident | Eric Grancher | Administration Database Service | 16 May 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 17 May 2013 | |
| Firmware upgrade of R2-S-RHPZM-1 and R5-3-RHPYM-1 | Planned Intervention | Marta Antosik | Campus Network Service | 21 May 2013 | |
| Security Patch Installations on Central Web Servers (2nd session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 23 May 2013 | |
| Security Patch Installations on Central Web Servers (1st session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 22 May 2013 | |
| Foreman, Gitgw and Puppet-managed VM creation unavailable | Service Incident | Ignacio Barrien... | Multiple Services | 15 May 2013 | |
| CVICLR01FC cluster problems | Service Incident | Jose Castro Leon | Multiple Services | 15 May 2013 | |
| Security reinstall of lxplus5.cern.ch | Planned Intervention | Gavin Mccance | LXPLUS Service | 15 May 2013 | |
| DFS Home folders (c, g, h) not available | Service Incident | Jose Castro Leon | Multiple Services | 15 May 2013 | |
| DFS Home Servers Update | Planned Intervention | Jose Castro Leon | Multiple Services | 23 May 2013 | |
| DFS Home Servers Update | Planned Intervention | Jose Castro Leon | Multiple Services | 21 May 2013 | |
| afs900 server outage | Service Incident | Dan Van Der Ster | AFS Service | 14 May 2013 | |
| Connectivity lost with service S513-C-IP175 | Service Incident | Marta Antosik | Campus Network Service | 14 May 2013 | |
| Emergency reboot of LCG firewall | Planned Intervention | Marta Antosik | Campus Network Service | 14 May 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 22 May 2013 | |
| Migration of a server for unregistered users | Planned Intervention | Marta Antosik | Campus Network Service | 15 May 2013 | |
| Patching of CMSINTR, INTR2R and INTR9R dev/test databases | Planned Intervention | Miroslav Potocky | Experiment Database Service | 16 May 2013 | |
| Patching of DEVDB11, EDMSTST, EDMSTRN, AISRMNP dev/test databases | Planned Intervention | Miroslav Potocky | General Purpose Database Service | 15 May 2013 | |
| Intermittent login problems on lxplus.cern.ch | Service Incident | Gavin Mccance | LXPLUS Service | 14 May 2013 | |
| Maintenance of radio sevices at LHC5 (TETRA,GSM,UMTS) | Planned Intervention | Frederic Chapron | Mobile Phone Service, Radio Communication Service | 14 May 2013 | |
| Upgrade of External Network routers | Planned Intervention | Marta Antosik | Campus Network Service | 16 May 2013 | |
| Patching of BAAN6T, PAYR, PAYD, PAYT, WCERND, DESFOUND dev/test databases | Planned Intervention | Miroslav Potocky | Administration Database Service | 16 May 2013 | |
| Patching of ERTT, ERTD, SUSITST, ZORATST, TIMTST dev/test database | Planned Intervention | Miroslav Potocky | Accelerator Database Service | 15 May 2013 | |
| Patching of INTR dev/test database | Planned Intervention | Miroslav Potocky | Experiment Database Service | 22 May 2013 | |
| Patching of INT8R dev/test database | Planned Intervention | Miroslav Potocky | Experiment Database Service | 22 May 2013 | |
| Patching of RIA dev/test database | Planned Intervention | Miroslav Potocky | Administration Database Service | 16 May 2013 | |
| Patching of EDHD, AISDBT, AISDBD dev/test databases | Planned Intervention | Miroslav Potocky | Administration Database Service | 15 May 2013 | |
| Patching of INT6R dev/test database | Planned Intervention | Miroslav Potocky | Experiment Database Service | 14 May 2013 | |
| Patching of INT12R dev/test database | Planned Intervention | Miroslav Potocky | Experiment Database Service | 14 May 2013 | |
| Patching of INT11R dev/test database | Planned Intervention | Miroslav Potocky | Experiment Database Service | 13 May 2013 | |
| TETRA interruption at Point 5 underground | Service Incident | Gyorgy Balazs | Radio Communication Service | 08 May 2013 | |
| Technical Network interruption in building 354 and surroundings | Planned Intervention | Gyorgy Balazs | Technical Network Service | 10 May 2013 | |
| Foreman performance problem | Service Incident | Juan Manuel Guijarro | Not specified | 08 May 2013 | |
| Problem with some DB On Demand databases | Service Incident | Ignacio Coteril... | Database on Demand Service | 08 May 2013 | |
| Technical Network DNS server hardware upgrade | Planned Intervention | Gyorgy Balazs | Technical Network Service | 22 May 2013 | |
| Technical Network NTP server hardware upgrade | Planned Intervention | Gyorgy Balazs | Technical Network Service | 27 May 2013 | |
| Technical Network NTP and RADIUS server hardware upgrade | Planned Intervention | Gyorgy Balazs | Technical Network Service | 23 May 2013 | |
| Technical Network NTP and RADIUS server hardware upgrade | Planned Intervention | Gyorgy Balazs | Technical Network Service | 16 May 2013 | |
| Technical Network DNS server hardware upgrade | Planned Intervention | Gyorgy Balazs | Technical Network Service | 14 May 2013 | |
| Performance problems in ACCDB/CERNDB1 database | Service Incident | Nilo Segura Chi... | General Purpose Database Service | 07 May 2013 | |
| Restart AIS Production WebServers | Planned Intervention | Nicolas Bernard... | IT Administrative Service, Weblogic Service | 08 May 2013 | |
| ACRON jobs failing on a subset of lxplus nodes | Service Incident | Jakub Moscicki | Multiple Services | 07 May 2013 | |
| Some AIS applications (IMPACT, Qualiac) degraded | Service Incident | Giacomo Tenaglia | Multiple Services | 07 May 2013 | |
| host entries missing from foreman (judy.cern.ch) | Service Incident | Ben Dylan Jones | IT Operations Support Service | 06 May 2013 | |
| Change of default CERN Intranet Website | Service Change | Manuel Malo De ... | IIS Web Hosting Service | 07 May 2013 | |
| Intervention on SharePoint infrastructure | Planned Intervention | Bruno Silva De Sousa | Sharepoint Service | 14 May 2013 | |
| Deployment of changes on DB On Demand web application | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 13 May 2013 | |
| ServiceNow very slow | Service Incident | Mats Moller | Service Management Service | 06 May 2013 | |
| Firmware upgrade on general network core-router | Planned Intervention | Gyorgy Balazs | Campus Network Service | 06 May 2013 | |
| Upgrade of GPN backbone router | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 06 May 2013 | |
| Network registration portal unavailable | Service Incident | Gyorgy Balazs | Network Database and Registration Service | 06 May 2013 | |
| Reduced Internet bandwidth to European sites | Service Incident | Edoardo Martelli | Network Service for Projects & Experiments | 02 May 2013 | |
| Svnweb slow | Service Incident | Alvaro Gonzalez... | SVN Service | 02 May 2013 | |
| Canon printing problems | Service Incident | Vincent Nicolas... | Printing and Copying Service | 30 Apr 2013 | |
| Apex upgrade on devdb11 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 06 May 2013 | |
| General purpose network intervention | Service Incident | Gyorgy Balazs | Campus Network Service | 30 Apr 2013 | |
| Network backbone router upgrade | Planned Intervention | Gyorgy Balazs | Campus Network Service | 30 Apr 2013 | |
| WIFI issue on MacBooks | Service Incident | Gyorgy Balazs | WIFI Service | 29 Apr 2013 | |
| Indico Update | Planned Intervention | Jose Benito Gon... | Indico Service | 25 Apr 2013 | |
| Incident on the central firewall | Service Incident | Gyorgy Balazs | Campus Network Service | 25 Apr 2013 | |
| JIRA Service degraded due to DB connectivity problem | Service Incident | Alvaro Gonzalez... | JIRA Service | 24 Apr 2013 | |
| Router downgrade | Planned Intervention | Marta Antosik | Campus Network Service | 23 Apr 2013 | |
| Migration of afsdb2 to new hardware | Planned Intervention | Arne Wiebalck | AFS Service | 25 Apr 2013 | |
| Batch Service currently unstable | Service Incident | Gavin Mccance | Batch Service | 23 Apr 2013 | |
| IT SSB web site has been upgraded from Drupal version 7.21 to 7.22 | News & Announcements | Nicole Cremel | |||
| Hardware upgrade of ip-dns-1 cluster | Planned Intervention | Marta Antosik | Campus Network Service | 23 Apr 2013 | |
| Power issue at SafeHost | Service Incident | Benoit Clement | Multiple Services | 20 Apr 2013 | |
| Drupal hosted web sites unavailable | Service Incident | Jarek Polok | Multiple Services | 20 Apr 2013 | |
| Network Outage in B513 | Service Incident | Alexandre Fasquel | Multiple Services | 20 Apr 2013 | |
| Parts replacement on a backup to disk controller | Planned Intervention | Ruben Domingo G... | IT Database Service | 25 Apr 2013 | |
| update the firmware running on secondary backbone routers of buildings 2, 10 and 513 | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 19 Apr 2013 | |
| Change of backend storage server for myproxy.cern.ch | Planned Intervention | Alexandre Lossent | MyProxy Service | 23 Apr 2013 | |
| Java: Important change for all Java Applets and Web Start Applications | Service Change | Matthias Schroeder | Multiple Services | 18 Apr 2013 | |
| CMSSW CVS volume migration | Planned Intervention | Jakub Moscicki | AFS Service | 18 Apr 2013 | |
| Secondary server for external DNS hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 18 Apr 2013 | |
| Move of the VoIP traffic to the secondary router | Planned Intervention | Marta Antosik | Fixed Line Phone Service | 17 Apr 2013 | |
| Move of GPN firewall to the Barn | Planned Intervention | Marta Antosik | Campus Network Service | 18 Apr 2013 | |
| EOATLAS - unscheduled reboot | Service Incident | Xavier Espinal ... | EOS Service | 16 Apr 2013 | |
| EOSALICE - unscheduled reboot | Service Incident | Jan Iven | EOS Service | 16 Apr 2013 | |
| CMSSW CVS issue | Service Incident | Dan Van Der Ster | AFS Service | 15 Apr 2013 | |
| Upgrade of LHCONE/CERNlight router | Planned Intervention | Marta Antosik | Campus Network Service | 18 Apr 2013 | |
| LCG services migration | Planned Intervention | Marta Antosik | Datacenter Network Service | 18 Apr 2013 | |
| GPN core router upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 16 Apr 2013 | |
| Secondary server for static DHCP hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 16 Apr 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 17 Apr 2013 | |
| Some of AIS applications (PPT applications, including IMPACT) are unreachable | Service Incident | Eric Grancher | Administration Database Service | 15 Apr 2013 | |
| Git service degraded | Service Incident | Alvaro Gonzalez... | 12 Apr 2013 | ||
| Interruption of service S513-V-IP206 | Service Incident | Carles Kishimot... | Not specified | 11 Apr 2013 | |
| Electronic delivery of Microsoft software for Work at Home | Service Change | Michal Kwiatek | Windows Desktop Service | 11 Apr 2013 | |
| CVI Service Intervention | Planned Intervention | Jose Castro Leon | Server Hosting Service | 16 Apr 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 12 Apr 2013 | |
| Fire alarm in building 513 | Service Incident | Anthony Grossir | Multiple Services | 10 Apr 2013 | |
| Upgrade of WMS servers to EMI-3 | Planned Intervention | Mats Moller | Workload Management Service | 16 Apr 2013 | |
| Jira slow | Service Incident | Alvaro Gonzalez... | JIRA Service | 09 Apr 2013 | |
| FILER network service interruption | Planned Intervention | Eric Cano | Multiple Services | 11 Apr 2013 | |
| Oracle HR intervention | Planned Intervention | Giovanni Chierico | Multiple Services | 05 Apr 2013 | |
| AFSDB network intervention | Planned Intervention | Arne Wiebalck | AFS Service | 11 Apr 2013 | |
| Upgrade of Session Manager tool | Planned Intervention | Przemyslaw Adam... | IT Database Service | 16 Apr 2013 | |
| Renewal of certificates for imap.cern.ch, smtp.cern.ch, pop.cern.ch | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 11 Apr 2013 | |
| Preservation of archives of deleted e-groups on cds.cern.ch | Service Change | Pawel Grzywaczewski | Not specified | 08 Apr 2013 | |
| Restart of AIS Web Server | Planned Intervention | Nicolas Bernard... | IT Administrative Service | 03 Apr 2013 | |
| System hotfixes and latest CPU upgrade on several DB On Demand instances | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 10 Apr 2013 | |
| Parcinter queue deletion from the Batch Service | Planned Intervention | Gavin Mccance | Batch Service | 02 Apr 2013 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 01 Apr 2013 | |
| Closure of file updates feature on CASTOR | Service Change | Xavier Espinal ... | Storage Service for Projects & Experiments | 08 Apr 2013 | |
| Fisheye instance to undergo Oracle & system hotfixes upgrade | Planned Intervention | Ruben Domingo G... | Database on Demand Service | 03 Apr 2013 | |
| Intervention urgente central téléphonique ce soir | Planned Intervention | Jean-Pierre Puget | Fixed Line Phone Service | 26 Mar 2013 | |
| MySQL backup serving Drupal productions sites upgrade | Planned Intervention | Ruben Domingo G... | Database on Demand Service | 04 Apr 2013 | |
| Vidyoportal.cern.ch not reachable | Service Incident | Joao Correia Fe... | Conference Rooms Service | 26 Mar 2013 | |
| Adjustment of memory parameters on AIS RAC PROD database. | Planned Intervention | Anton Topurov | Administration Database Service | 26 Mar 2013 | |
| Backup service: Fibre Channel SAN upgrade | Planned Intervention | Alex Iribarren | Multiple Services | 04 Apr 2013 | |
| xrootd-client update on lxbatch | Planned Intervention | Jerome Belleman | Batch Service | 27 Mar 2013 | |
| EOSALICE outage | Service Incident | Jan Iven | EOS Service | 25 Mar 2013 | |
| Apex upgrade on ACCCON and LASER databases | Planned Intervention | Przemyslaw Adam... | IT Database Service | 04 Apr 2013 | |
| IP telephone problem | Service Incident | Computer Operations | Multiple Services | 23 Mar 2013 | |
| Apex upgrade in AIS Rac Production | Planned Intervention | Katarzyna Maria... | DB & App Platform for AIS | 25 Mar 2013 | |
| Print Services not available | Service Incident | Christian Boissat | Printing Service | 22 Mar 2013 | |
| Move of LCG firewall to the Barn | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 25 Mar 2013 | |
| CVMFS Stratum 0 downtime | Planned Intervention | Steve Traylen | CVMFS Service | 26 Mar 2013 | |
| Migration of routing for service NS2 to the Barn | Planned Intervention | Marta Antosik | Campus Network Service | 28 Mar 2013 | |
| Site-wide firmware upgrade on general network switches | Planned Intervention | Gyorgy Balazs | Campus Network Service | 15 Jun 2013 | |
| Firmware upgrade on general network routers | Planned Intervention | Gyorgy Balazs | Campus Network Service | 02 Apr 2013 | |
| Firmware upgrade and MAC authentication on Technical Network switches | Planned Intervention | Gyorgy Balazs | Technical Network Service | 02 Apr 2013 | |
| LXPLUS alias migration to SLC6 | Service Change | Juan Manuel Guijarro | LXPLUS Service | 06 May 2013 | |
| Network database rolling upgrade | Planned Intervention | Gyorgy Balazs | Network Database and Registration Service | 20 Mar 2013 | |
| Security Patch Installations on Central Web Servers (2nd session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 27 Mar 2013 | |
| Security Patch Installations on Central Web Servers (1st session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 26 Mar 2013 | |
| MySQL backup serving Drupal test/dev sites upgrade | Planned Intervention | Ruben Domingo G... | Database on Demand Service | 21 Mar 2013 | |
| Network issues impact Lync | Service Incident | Pawel Grzywaczewski | Lync Service | 19 Mar 2013 | |
| DB upgrade in CSDB and CSR database services | Planned Intervention | Nilo Segura Chi... | IT Database Service | 20 Mar 2013 | |
| Patching of ITCORE production database - rolling intervention. | Planned Intervention | Miroslav Potocky | IT Database Service | 25 Mar 2013 | |
| Closure of file updates feature on CASTORPUBLIC | Service Change | Xavier Espinal ... | Storage Service for Projects & Experiments | 25 Mar 2013 | |
| ip-dns-2 cluster hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 26 Mar 2013 | |
| Secondary server for dynamic DHCP and time service hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 25 Mar 2013 | |
| Secondary server for static DHCP hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 20 Mar 2013 | |
| Secondary server for radius and DHCP relay hardware upgrade | Planned Intervention | Marta Antosik | Campus Network Service | 19 Mar 2013 | |
| Patching of CMS Online (CMSONR) and CMSONR ADG database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 20 Mar 2013 | |
| Patching of Account Management servers | Planned Intervention | Andreas Xenos | Multiple Services | 20 Mar 2013 | |
| Patching of LEMONRAC production database - rolling intervention. | Planned Intervention | Miroslav Potocky | IT Database Service | 19 Mar 2013 | |
| SLC5/6: Kerberos configuration related changes on 21.03.2013 | Service Change | Jarek Polok | Linux Desktop Service | 21 Mar 2013 | |
| Emergency tape library intervention | Planned Intervention | Alex Iribarren | Multiple Services | 15 Mar 2013 | |
| Short interruption to Batch and Grid Compute Services | Planned Intervention | Gavin Mccance | Multiple Services | 20 Mar 2013 | |
| Drupal Infrastructure unavailable | Service Incident | Tim Bell | Drupal Service | 14 Mar 2013 | |
| Intervention on SharePoint infrastructure | Planned Intervention | Bruno Silva De Sousa | Sharepoint Service | 21 Mar 2013 | |
| SNOW KB application (Knowledge base) - change of policy for editing articles | Service Change | Nicole Cremel | Service Management Service | 12 Mar 2013 | |
| Java 6 and 7 plug-in disabled by default in Internet Explorer | Service Change | Michal Kwiatek | Windows Desktop Service | 18 Mar 2013 | |
| Telecom service incident | Service Incident | Anna Raczynska-... | Mobile Phone Service | 13 Mar 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 14 Mar 2013 | |
| lxplus6.cern.ch redirected to a new configuration | Planned Intervention | Steve Traylen | LXPLUS Service | 14 Mar 2013 | |
| LSF Batch Job Dispatch Problem | Service Incident | Jerome Belleman | Batch Service | 12 Mar 2013 | |
| Deployment of a new version of application inventorycheck | Planned Intervention | Nicolas Bernard... | IT Administrative Service | 12 Mar 2013 | |
| Service-now OK (outage on 12 March) | Service Incident | Nicole Cremel | Service Management Service | 12 Mar 2013 | |
| Firmware update on storage subsystem used by VOBox Virtual Machines | Planned Intervention | Alexandre Lossent | Server Provisioning Service | 14 Mar 2013 | |
| Batch master service hardware problems | Service Incident | Gavin Mccance | Batch Service | 12 Mar 2013 | |
| Some Service-Now and Service Desk mails not sent | Service Incident | Nicole Cremel | Service Management Service | 11 Mar 2013 | |
| Device driver update on SLC5.9 and SLC6.4 VOBox Virtual Machines | Service Change | Alexandre Lossent | VoBOX Service for Projects & Experiments | 12 Mar 2013 | |
| NAS controller intervention affecting Physics integration databases | Planned Intervention | Ruben Domingo G... | Experiment Database Service | 18 Mar 2013 | |
| Security patch of CERNDB1/EDMSDB/ACCDB database | Planned Intervention | Arash Khodabandeh | General Purpose Database Service | 11 Mar 2013 | |
| Upgrade of router in Starpoint 2575-S | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 14 Mar 2013 | |
| Fisheye login | Planned Intervention | Alvaro Gonzalez... | Not specified | 18 Mar 2013 | |
| Migration of a server for unregistered network users | Planned Intervention | Gyorgy Balazs | Campus Network Service | 11 Mar 2013 | |
| Decommissioning of the Font Service | Service Change | Fabio Trevisani | IT Operations Support Service | 11 Mar 2013 | |
| 71 Virtual Machines rebooted following storage incident | Service Incident | Alexandre Lossent | Multiple Services | 07 Mar 2013 | |
| Session Manager problems possible (related to intervention on PDBR database) | Planned Intervention | Przemyslaw Adam... | IT Database Service | 07 Mar 2013 | |
| Smarteam unavailable Monday evening 11th of March, 18:00 | Planned Intervention | Line Everaerts | Mechanical Design Software Service | 11 Mar 2013 | |
| Telecom services incident | Service Incident | Frederic Chapron | Audio Conferencing Service, Fax Service, Fixed Line Phone Service, Mobile Phone Service | 06 Mar 2013 | |
| Indico update | Planned Intervention | Jose Benito Gon... | Indico Service | 08 Mar 2013 | |
| CASTORCMS transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 13 Mar 2013 | |
| CASTORALICE transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 13 Mar 2013 | |
| CASTORLHCB transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 11 Mar 2013 | |
| CASTORATLAS transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 11 Mar 2013 | |
| Patching of general purpose production database (PDBR) - rolling intervention | Planned Intervention | Zbigniew Baranowski | IT Database Service | 07 Mar 2013 | |
| Patching of AIS Production databases | Planned Intervention | Anton Topurov | Administration Database Service | 06 Mar 2013 | |
| Castor Nameserver Database Maintenance | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 11 Mar 2013 | |
| Periodic security patch deployment on ACCMEAS | Planned Intervention | Mariusz Piorkowski | Accelerator Database Service | 07 Mar 2013 | |
| Periodic security patch deployment on LASERDB | Planned Intervention | Mariusz Piorkowski | Accelerator Database Service | 06 Mar 2013 | |
| Patching of LHCb online production database (LHCBONR) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 07 Mar 2013 | |
| Patching of LHCb offline production database (LHCBR) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 06 Mar 2013 | |
| Patching of WLCG production database (LCGR) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 05 Mar 2013 | |
| IT/DB Virtualisation degraded | Service Incident | Giacomo Tenaglia | Multiple Services | 04 Mar 2013 | |
| Patching of ATLAS archive production database (ATLARC) - rolling intervention | Planned Intervention | Zbigniew Baranowski | IT Database Service | 04 Mar 2013 | |
| Patching of CMS Archival (CMSARC) database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 14 Mar 2013 | |
| Patching of ATLAS offline production database (ADCR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 19 Mar 2013 | |
| Patching of ATLAS offline production database (ATLR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 19 Mar 2013 | |
| Patching of CMS Offline (CMSR) database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 12 Mar 2013 | |
| Patching of ATLAS online production database (ATONR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 18 Mar 2013 | |
| Patching of Castor Nameserver database - rolling intervention | Planned Intervention | Katarzyna Maria... | CASTOR Service | 11 Mar 2013 | |
| Security patch of ALIONR database services | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 05 Mar 2013 | |
| Security patch of Accelerator Control database (ACCCON) | Planned Intervention | Eva Dafonte Perez | Accelerator Database Service | 06 Mar 2013 | |
| Network incident in building 60 | Service Incident | Gyorgy Balazs | Campus Network Service | 27 Feb 2013 | |
| System + MySQL 5.5.30 upgrade on several databases | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 06 Mar 2013 | |
| Security patch of COMPASS database services | Planned Intervention | Luca Canali | IT Database Service | 04 Mar 2013 | |
| Decommissioning of Public Folders on e-mail system | Service Change | Bruno Silva De Sousa | E-Mail Service | 04 Mar 2013 | |
| System + MySQL 5.5.30 upgrade on several databases | Planned Intervention | Daniel Gomez Blanco | Database on Demand Service | 27 Feb 2013 | |
| Upgrade of router serving building 31 and 600 | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 28 Feb 2013 | |
| Upgrade of GPN routers serving buildings 11,12,13 and part of 40B | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 07 Mar 2013 | |
| Several hyperv machines in No Contact | Service Incident | Computer Operations | Multiple Services | 27 Feb 2013 | |
| Update of ACCLOG database | Planned Intervention | Emil Benedykt P... | Accelerator Database Service | 27 Feb 2013 | |
| DFS home folders (accounts starting with letters 'A', 'N' or 'O' under '\\cern.ch\dfs\users\...') unavailability | Planned Intervention | Christian Boissat | DFS Service | 28 Feb 2013 | |
| Update on Lync database | Planned Intervention | Pawel Grzywaczewski | Lync Service | 28 Feb 2013 | |
| Trac unavailable during DBonDemand intervention | Planned Intervention | David Asbury | Multiple Services | 27 Feb 2013 | |
| TWiki pages. Temporary loss of graphics | Service Incident | Pete Jones | Twiki Service | 22 Feb 2013 | |
| Several DB On Demand instances down | Service Incident | Daniel Gomez Blanco | Database on Demand Service | 22 Feb 2013 | |
| Due to a security alert from Atlassian the remote API in all central Jira instances have been disabled. | Service Incident | Alvaro Gonzalez... | JIRA Service | 22 Feb 2013 | |
| IT/DB Virtualisation not available | Service Incident | Artur Wiecek | IT Administrative Service, IT Database Service | 22 Feb 2013 | |
| CASTORPUBLIC transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 27 Feb 2013 | |
| Closing external access to LHCBR and PDBR databases | Planned Intervention | Szymon Jozef Sk... | Experiment Database Service | 26 Feb 2013 | |
| Security patch of TIM database | Planned Intervention | Arash Khodabandeh | Accelerator Database Service | 11 Mar 2013 | |
| Security patch of ZORA database | Planned Intervention | Arash Khodabandeh | Accelerator Database Service | 06 Mar 2013 | |
| Security patch of SUSI database | Planned Intervention | Arash Khodabandeh | General Purpose Database Service | 06 Mar 2013 | |
| Lxbatch UNKWN jobs | Service Incident | Gavin Mccance | Batch Service | 20 Feb 2013 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 21 Feb 2013 | |
| Reboot of mutliple DEV/TEST application servers | Planned Intervention | Giacomo Tenaglia | Multiple Services | 20 Feb 2013 | |
| DFS Home Servers Update | Planned Intervention | Belinda Chan Kw... | Multiple Services | 20 Feb 2013 | |
| DFS Home Servers Update | Planned Intervention | Belinda Chan Kw... | Multiple Services | 26 Feb 2013 | |
| EOSCMS update | Planned Intervention | Luca Mascetti | EOS Service | 19 Feb 2013 | |
| EDH Production Database Update | Planned Intervention | Anton Topurov | Administration Database Service | 20 Feb 2013 | |
| CERN Virtual Infrastructure (CVI) Cluster Intervention on BE-CO | Planned Intervention | Jose Castro Leon | Server Hosting Service | 25 Feb 2013 | |
| Patching of CMS integration databases (INT2R, INT9R, CMSINTR) - rolling intervention | Planned Intervention | Katarzyna Maria... | Multiple Services | 18 Feb 2013 | |
| Patching of ENIAAR database | Planned Intervention | Emil Benedykt P... | Accelerator Database Service | 19 Feb 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Windows Terminal Service | 18 Feb 2013 | |
| Renewal of a certificate for mmm.cern.ch | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 19 Feb 2013 | |
| Apex upgrade in ACCMEAS and ACCLOG | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 19 Feb 2013 | |
| Apex upgrade on CERNDB1/EDMSDB/ACCDB and EDMS-TEST | Planned Intervention | Katarzyna Maria... | DB & App Platform for EDMS | 20 Feb 2013 | |
| Apex upgrade on ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 18 Feb 2013 | |
| Patching DFS Media Servers | Planned Intervention | Christian Boissat | DFS Service | 21 Feb 2013 | |
| Patching DFS Data Servers | Planned Intervention | Christian Boissat | DFS Service | 18 Feb 2013 | |
| Network interruption S513-C-IP44 | Planned Intervention | Christian Boissat | Multiple Services | 14 Feb 2013 | |
| Service Now SSO Upgrade | Planned Intervention | John Hefferman | Multiple Services | 13 Feb 2013 | |
| [Backup Service] Downtime today for software downgrade | Planned Intervention | Alex Iribarren | Multiple Services | 12 Feb 2013 | |
| Batch System Slow Dispatch | Service Incident | Jerome Belleman | Batch Service | 10 Feb 2013 | |
| LCG router in the CC513 Vault incident | Service Incident | Edoardo Martelli | Multiple Services | 10 Feb 2013 | |
| Patching of WLCG integration database (INT11R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | IT Database Service | 13 Feb 2013 | |
| Patching of WLCG integration database (INT6R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | IT Database Service | 12 Feb 2013 | |
| Security Patch of devdb11 | Planned Intervention | Arash Khodabandeh | General Purpose DB & App Platform | 07 Feb 2013 | |
| Security Patch of timdb/susidb/zoradb/edms-test/edms-training | Planned Intervention | Arash Khodabandeh | Engineering Database Service, General Purpose Database Service | 07 Feb 2013 | |
| Patching of LHCb integration databases (INT12R) - rolling intervention | Planned Intervention | Anton Topurov | Multiple Services | 13 Feb 2013 | |
| TWiki unstable | Service Incident | Pete Jones | Twiki Service | 05 Feb 2013 | |
| TN Disconnection Test | Planned Intervention | Stefan Lueders | Multiple Services | 27 Mar 2013 | |
| NAS controller intervention affecting CASTOR databases and LANDB database | Planned Intervention | Ruben Domingo G... | IT Database Service | 21 Feb 2013 | |
| ServiceNow - upgrade to Berlin Patch 4 Hotfix 1 | Planned Intervention | Zhechka Toteva | Service Management Service | 04 Feb 2013 | |
| Patching of ATLAS integration databases (INTR, INT8R) - rolling intervention | Planned Intervention | Marcin Blaszczyk | Experiment Database Service | 05 Feb 2013 | |
| 180 VMs affected by hypervisor storage problem | Service Incident | Alexandre Lossent | Multiple Services | 03 Feb 2013 | |
| CERNDB1 database services temporarily unavailable | Service Incident | Marcin Blaszczyk | Administration Database Service | 03 Feb 2013 | |
| Batch System Not Dispatching | Service Incident | Jerome Belleman | Batch Service | 02 Feb 2013 | |
| Electronic delivery of Microsoft software for home use no longer available | Service Change | Michal Kwiatek | Windows Desktop Service | 01 Feb 2013 | |
| CVS Access cut for short period | Service Incident | David Asbury | Multiple Services | 01 Feb 2013 | |
| Emergency reboot of router in building 32 | Service Incident | Gyorgy Balazs | Campus Network Service | 01 Feb 2013 | |
| afs152 outage | Service Incident | Dan Van Der Ster | AFS Service | 31 Jan 2013 | |
| Apex upgrade on devdb11 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 04 Feb 2013 | |
| Planned maintenance for ServiceNow | Planned Intervention | Mats Moller | Service Management Service | 10 Feb 2013 | |
| Communication problems with fixed telephones on Meyrin site | Service Incident | Frederic Chapron | Fixed Line Phone Service | 30 Jan 2013 | |
| Backup Service - downtime today (13.30 - 17.30) | Planned Intervention | Daniele Frances... | Multiple Services | 29 Jan 2013 | |
| Acron service problems | Service Incident | Arne Wiebalck | LXPLUS Service | 28 Jan 2013 | |
| Problem on afs154 | Service Incident | Arne Wiebalck | AFS Service | 24 Jan 2013 | |
| SMS messages not working from ServiceNow | Service Incident | Mats Moller | Service Management Service | 21 Jan 2013 | |
| [Backup Service] - TSM512 and TSM513 down | Service Incident | Daniele Frances... | Multiple Services | 24 Jan 2013 | |
| Emergency reboot of GPN firewall | Service Incident | Edoardo Martelli | Firewall Service | 24 Jan 2013 | |
| [Backup Service] - Library maintenance on Friday January, 25th from 09.30 to 13.30 | Planned Intervention | Daniele Frances... | Multiple Services | 25 Jan 2013 | |
| CASTOR performance degradation (CMS, ATLAS) | Service Incident | Jan Iven | CASTOR Service | 21 Jan 2013 | |
| Oracle compatible parameter change on LEMONRAC database | Planned Intervention | Eva Dafonte Perez | IT Database Service | 30 Jan 2013 | |
| Change of Linux Kerberos host identity (keytab) generation system. | Service Change | Jarek Polok | Multiple Services | 29 Jan 2013 | |
| CERN CA Certificate Revocation List not being updated | Service Incident | Paolo Tedesco | Certificate Authority Service | 16 Jan 2013 | |
| Intervention affecting physics databases (mainly wlcg, cms & compass) | Planned Intervention | Ruben Domingo G... | Experiment Database Service | 19 Feb 2013 | |
| [Backup Service] - TSM514 - Temporary access unavailability | Service Incident | Daniele Frances... | Not specified | 17 Jan 2013 | |
| [Backup Service] One out of two libraries (IBMLIB0) is experiencing problems | Service Incident | Daniele Frances... | Not specified | 21 Jan 2013 | |
| EOSATLAS update | Planned Intervention | Luca Mascetti | EOS Service | 21 Jan 2013 | |
| Introducing new parameter for all Oracle databases | Planned Intervention | Szymon Jozef Sk... | Multiple Services | 21 Jan 2013 | |
| EOSCMS unavailable | Service Incident | Jan Iven | EOS Service | 17 Jan 2013 | |
| Security Patch Installations on Central Web Servers (2nd session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 23 Jan 2013 | |
| Security Patch Installations on Central Web Servers (1st session) | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 22 Jan 2013 | |
| Migration of the ITCM workflow from Remedy to Service-Now | Service Change | Veronique Lefebure | Multiple Services | 25 Feb 2013 | |
| ACRON interruption | Service Incident | Jakub Moscicki | Multiple Services | 16 Jan 2013 | |
| Emergency tape library intervention | Planned Intervention | Alex Iribarren | Multiple Services | 16 Jan 2013 | |
| EOSATLAS unavailable | Service Incident | Luca Mascetti | EOS Service | 16 Jan 2013 | |
| SLC6: elrepo repositories unavailable | Service Incident | Matthias Schroeder | Linux Desktop Service | 15 Jan 2013 | |
| Linux: Oracle (Sun) Java 6 (1.6) End of Life notice: February 2013 | Service Change | Jarek Polok | Linux Desktop Service | 15 Jan 2013 | |
| Network problems due to electrical microcut | Service Incident | Gyorgy Balazs | Network Infrastructure Service | 15 Jan 2013 | |
| Update of SLS application | Planned Intervention | Dmitry Ustyushkin | IT Operations Support Service | 15 Jan 2013 | |
| Help & Info | Basic page | David Martin Clavo | |||
| Change in LSF master configuration | Planned Intervention | Gavin Mccance | Batch Service | 14 Jan 2013 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Sebastian Bukowiec | Multiple Services | 14 Jan 2013 | |
| Change of the default NTLM protocol version | Service Change | Michal Kwiatek | Windows Desktop Service | 14 Jan 2013 | |
| Patching of Account Management servers | Planned Intervention | Paolo Tedesco | Multiple Services | 27 Feb 2013 | |
| XLDAP synchronization service migration | Planned Intervention | Paolo Tedesco | Multiple Services | 18 Jan 2013 | |
| Emergency reboot of TN routers can affect devices on the Technical Network | Service Incident | Edoardo Martelli | Technical Network Service | 10 Jan 2013 | |
| ServiceNow logout problems | Service Incident | Mats Moller | Service Management Service | 10 Jan 2013 | |
| Closure of the Central IT CVS Service | Service Change | David Asbury | CVS Service | 30 Jun 2013 | |
| CERNTS OS version upgrade | Planned Intervention | Bruno Lenski | Windows Terminal Service | 15 Jan 2013 | |
| Deployment of latest Phonebook version (short service interruption) | Planned Intervention | Nicolas Isabey | CERN Telephone Directory Service | 09 Jan 2013 | |
| SVN access problem with https | Service Incident | David Asbury | Multiple Services | 08 Jan 2013 | |
| Single Sign-On site design change | Service Change | Emmanuel Ormancey | Multiple Services | 21 Jan 2013 | |
| Reboot of the primary SLS server | Planned Intervention | Zhechka Toteva | IT Support Services for IT Operations | 07 Jan 2013 | |
| Storage connection problems affecting Virtual Machines | Service Incident | Juan Manuel Guijarro | Multiple Services | 05 Jan 2013 | |
| SLS degraded between 04/01 19:47 and 05/01 16:00 | Service Incident | Zhechka Toteva | IT Support Services for IT Operations | 05 Jan 2013 | |
| What seems to be a software bug has impacted several routers on the Technical | Service Incident | Computer Operations | Network Configuration Service | 04 Jan 2013 | |
| Incident in Router and Dns | Service Incident | Computer Operations | Technical Network Service | 04 Jan 2013 | |
| Accelerator databases unavailable | Service Incident | Szymon Jozef Sk... | Accelerator Database Service | 04 Jan 2013 | |
| Switchboard services on 21st of December. | Planned Intervention | Mats Moller | Fixed Line Phone Service | 21 Dec 2012 | |
| Multiple services affected after network switch repair | Service Incident | Tim Bell | Multiple Services | 19 Dec 2012 | |
| Network device down affecting AFS, Web, CDS and Indico | Service Incident | Virginie Longo | Multiple Services | 19 Dec 2012 | |
| Availability of IT services during annual closure 2012-2013 | News & Announcements | Mats Moller | |||
| Deployment of latest Phonebook version (short service interruption) | Planned Intervention | Nicolas Isabey | CERN Telephone Directory Service | 19 Dec 2012 | |
| EOSCMS restart | Service Incident | Jan Iven | EOS Service | 19 Dec 2012 | |
| lxplus reinstallation | Service Incident | Steve Traylen | LXPLUS Service | 18 Dec 2012 | |
| CERN ANNUAL DIESEL TEST - TEST ANNUEL DIESEL | Planned Intervention | Mats Moller | Multiple Services | 19 Dec 2012 | |
| 76 virtual machines rebooted due to storage problems | Service Incident | Alexandre Lossent | Multiple Services | 18 Dec 2012 | |
| Update of ccmap application | Planned Intervention | Dmitry Ustyushkin | IT Operations Support Service | 17 Dec 2012 | |
| EOSATLAS unavailable/failover | Service Incident | Jan Iven | EOS Service | 17 Dec 2012 | |
| Linux NFS installation method no more available | Service Change | Jarek Polok | Linux Desktop Service | 14 Jan 2013 | |
| Kernel uprade on the remedy servers | Planned Intervention | Zhechka Toteva | Workflow Development Service | 14 Dec 2012 | |
| TWiki service showing intermittent problems | Service Incident | Pete Jones | Twiki Service | 13 Dec 2012 | |
| Network incident on RAC8 service at SafeHost | Service Incident | Gyorgy Balazs | Datacenter Network Service | 13 Dec 2012 | |
| CERN Document Server Upgrade | Planned Intervention | Jean-Yves Le Meur | CDS Service | 17 Dec 2012 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 14 Dec 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 14 Dec 2012 | |
| random disconnections of H323 devices from Vidyo | Service Incident | Joao Correia Fe... | Conference Rooms Service | 12 Dec 2012 | |
| Update of ccmap and cdbweb applications | Planned Intervention | Dmitry Ustyushkin | IT Operations Support Service | 12 Dec 2012 | |
| Intervention in the e-Groups Web Application | Planned Intervention | Benedicto Ferna... | Identity and Resource Management Application Support | 12 Dec 2012 | |
| AFS volume creation via afs_admin fails | Service Incident | Arne Wiebalck | AFS Service | 10 Dec 2012 | |
| Deployment of latest Phonebook version (short service interruption) | Planned Intervention | Nicolas Isabey | CERN Telephone Directory Service | 12 Dec 2012 | |
| ServiceNow and CERN Service Portal instance reboot tonight | Planned Intervention | David Martin Clavo | Workflow Development Service | 10 Dec 2012 | |
| APEX/ORAWEB SSO update | Planned Intervention | Artur Wiecek | IT Database Service | 12 Dec 2012 | |
| Power outage in Safehost affecting CVI Virtual Machines | Service Incident | Jose Castro Leon | Server Provisioning Service | 08 Dec 2012 | |
| EOSATLAS unavailable after crash | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 07 Dec 2012 | |
| New Lemon metric registration interface | Service Change | Ivan Fedorko | Multiple Services | 10 Dec 2012 | |
| EOSATLAS unavailable | Service Incident | Luca Mascetti | EOS Service | 07 Dec 2012 | |
| DFS home folders (accounts starting with letters 'C', 'G' or 'H' under '\\cern.ch\dfs\users\...') unavailability | Planned Intervention | Christian Boissat | DFS Service | 29 Jan 2013 | |
| Upgrade of the default Oracle client version for Linux 32&64 bits clients using the AFS Oracle distribution | Planned Intervention | Nilo Segura Chi... | General Purpose Database Service | 10 Dec 2012 | |
| CERN Printshop closed for renovation | Service Change | Natalie Pocock | Printing Service | 06 Dec 2012 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 08 Dec 2012 | |
| CERN Printshop closed for renovation | Planned Intervention | Natalie Pocock | Printing Service | 17 Dec 2012 | |
| Intervention on SharePoint infrastructure | Planned Intervention | Pawel Grzywaczewski | Web Service | 12 Dec 2012 | |
| Winservices SOAP Certificate update | Planned Intervention | Emmanuel Ormancey | Multiple Services | 10 Dec 2012 | |
| Intermittent disconnections on espace.cern.ch and groups.cern.ch | Service Incident | Pawel Grzywaczewski | Sharepoint Service | 05 Dec 2012 | |
| Upgrade on IT/DB virtualisation layer | Planned Intervention | Giacomo Tenaglia | Multiple Services | 05 Dec 2012 | |
| EDMSDB/CERNDB1/ACCDB hardware migration | Planned Intervention | Arash Khodabandeh | General Purpose Database Service | 12 Dec 2012 | |
| Restart of listeners on AIS production databases | Planned Intervention | Anton Topurov | IT Database Service | 05 Dec 2012 | |
| Delays in e-mail delivery | Service Incident | Pawel Grzywaczewski | E-Mail Service | 04 Dec 2012 | |
| TSM Library Upgrade | Planned Intervention | Daniele Frances... | Multiple Services | 04 Dec 2012 | |
| Upgrade of SLS server | Planned Intervention | Dmitry Ustyushkin | IT Operations Support Service | 04 Dec 2012 | |
| Emails not reaching ServiceNow | Service Incident | David Martin Clavo | Workflow Development Service | 03 Dec 2012 | |
| Patching of Account Management servers | Planned Intervention | Paolo Tedesco | Multiple Services | 05 Dec 2012 | |
| 5mn interruption of several IT Services due to Network intervention | Planned Intervention | Catherine Delamare | Multiple Services | 05 Dec 2012 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 04 Dec 2012 | |
| Network intervention Safehost | Planned Intervention | Gyorgy Balazs | Multiple Services | 05 Dec 2012 | |
| SLC5: Oracle Instant Client upgrade to version 11 | Service Change | Jarek Polok | Linux Desktop Service | 10 Dec 2012 | |
| Quattor servers reboot | Planned Intervention | Veronique Lefebure | Managed Servers Support Service | 03 Dec 2012 | |
| LSFweb currently paused | Planned Intervention | Gavin Mccance | Batch Service | 30 Nov 2012 | |
| Problem with mail notifications from ServiceNow | Service Incident | Nicole Cremel | Service Management Service | 30 Nov 2012 | |
| CVI Website unavailability | Service Incident | Jose Castro Leon | Server Provisioning Service | 29 Nov 2012 | |
| Upgrade of Ansys licence servers to Ansys 14.5 | Planned Intervention | Nils Hoimyr | Mechanical Design Software Service | 03 Dec 2012 | |
| Server Disk Error affecting DB On Demand Service | Service Incident | Ignacio Coteril... | Database on Demand Service | 28 Nov 2012 | |
| Problem with SDB best efforts schedule page | Service Incident | Dmitry Ustyushkin | SDB Service | 27 Nov 2012 | |
| Problem with apex sso | Service Incident | Arash Khodabandeh | General Purpose Database Service | 27 Nov 2012 | |
| CVI Hypervisor upgrades March 21st | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 21 Mar 2013 | |
| CVI Hypervisor upgrades March 20th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 20 Mar 2013 | |
| CVI Hypervisor upgrades March 19th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 19 Mar 2013 | |
| CVI Hypervisor upgrades March 18th | Planned Intervention | Sebastian Bukowiec | Server Provisioning Service | 18 Mar 2013 | |
| Patching of ATLAS integration databases (INTR, INT8R) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 28 Nov 2012 | |
| Atlas websites unavailable | Service Incident | Manuel Malo De ... | AFS Web Hosting Service | 26 Nov 2012 | |
| AFS daily backup snapshots unavailable for 20,21,22 November | Service Incident | Jakub Moscicki | Multiple Services | 22 Nov 2012 | |
| afs154 outage | Service Incident | Dan Van Der Ster | AFS Service | 25 Nov 2012 | |
| EDMSDB/CERNDB1/ACCDB hardware migration | Planned Intervention | Arash Khodabandeh | General Purpose Database Service | 03 Dec 2012 | |
| ServiceNow upgrade to "Berlin" Patch 3 Hotfix 1 | Planned Intervention | Zhechka Toteva | Workflow Development Service | 26 Nov 2012 | |
| Updates on e-mail system | Planned Intervention | Bruno Silva De Sousa | E-Mail Service | 27 Nov 2012 | |
| Move AIS Weblogic Production domains to Safe Host | Planned Intervention | Nicolas Bernard... | Multiple Services, IT Administrative Service, Weblogic Service | 26 Nov 2012 | |
| GS-AIS application migration | Planned Intervention | Artur Wiecek | J2EE Web Hosting Service | 22 Nov 2012 | |
| Upgrade of LHCOPN router 1 | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 22 Nov 2012 | |
| CASTOR becoming unresponsive | Service Incident | Massimo Lamanna | CASTOR Service | 21 Nov 2012 | |
| Reimport of ATLAS first pass TAGS data from 2011 | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 21 Nov 2012 | |
| Drupal update to 7.17 | Planned Intervention | Gregory Timofiejew | Drupal Service | 21 Nov 2012 | |
| Loss of db services during storage ugprade | Service Incident | Nilo Segura Chi... | Multiple Services | 20 Nov 2012 | |
| [CVI] Virtual Machine Issues on Central Service and BE-CO | Service Incident | Jose Castro Leon | Server Provisioning Service | 20 Nov 2012 | |
| Updates on Lync servers | Planned Intervention | Pawel Grzywaczewski | Lync Service | 21 Nov 2012 | |
| CVI Service Intervention | Planned Intervention | Jose Castro Leon | Server Provisioning Service | 29 Nov 2012 | |
| Certificate problem in Account website | Service Incident | Paolo Tedesco | Multiple Services | 13 Nov 2012 | |
| CASTORATLAS transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 22 Nov 2012 | |
| CASTORALICE transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 22 Nov 2012 | |
| CASTORLHCB transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 21 Nov 2012 | |
| CASTORCMS transparent upgrade | Planned Intervention | Xavier Espinal ... | CASTOR Service | 21 Nov 2012 | |
| SLS performance degraded | Service Incident | Dmitry Ustyushkin | Service Information Service | 15 Nov 2012 | |
| Vidyo service interruption | Service Incident | Joao Correia Fe... | Conference Rooms Service | 15 Nov 2012 | |
| AFS backup migration to new TSM servers | Planned Intervention | Jakub Moscicki | Multiple Services | 20 Nov 2012 | |
| Upgrade of router serving building 31 and 600 | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 15 Nov 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 21 Nov 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | IIS Web Hosting Service | 20 Nov 2012 | |
| Switchboard unreachable from some internal phones | Service Incident | Frederic Chapron | Fixed Line Phone Service | 14 Nov 2012 | |
| Installation of replacement switches in building 354 | Planned Intervention | Jean-Pierre Puget | Campus Network Service | 17 Dec 2012 | |
| Oracle development database DEVDB11 upgrade | Planned Intervention | Nilo Segura Chi... | General Purpose Database Service | 13 Nov 2012 | |
| Patching of DFS Media Servers | Planned Intervention | Bruno Lenski | Multiple Services | 28 Nov 2012 | |
| Patching of Print servers | Planned Intervention | Bruno Lenski | Multiple Services | 28 Nov 2012 | |
| Patching of DFS Data Servers | Planned Intervention | Bruno Lenski | Multiple Services | 26 Nov 2012 | |
| Patching of DFS home servers | Planned Intervention | Bruno Lenski | Multiple Services | 21 Nov 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 15 Nov 2012 | |
| CASTORPUBLIC transparent upgrade | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 14 Nov 2012 | |
| Atlas ADCR active standby database available with stale data | Service Incident | Szymon Jozef Sk... | Experiment Database Service | 09 Nov 2012 | |
| Updates on e-mail system | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 14 Nov 2012 | |
| Storage connection problems affecting Virtual Machines hosted in SafeHost | Service Incident | Alexandre Lossent | Multiple Services | 09 Nov 2012 | |
| ACRON service degraded | Service Incident | Jakub Moscicki | Multiple Services | 09 Nov 2012 | |
| New Internet upstream | Service Change | Edoardo Martelli | Campus Network Service | 07 Nov 2012 | |
| Rolling patching of EDH production database | Planned Intervention | Zbigniew Baranowski | Administration Database Service | 06 Nov 2012 | |
| EOSATLAS unavailable/failover | Service Incident | Jan Iven | EOS Service | 06 Nov 2012 | |
| Upgrade Ontap version on two NAS clusters. Several DB services affected. (lemonrac and CSR to be stopped during intervention) | Planned Intervention | Ruben Domingo G... | Multiple Services | 20 Nov 2012 | |
| EOSALICE crash | Service Incident | Jan Iven | EOS Service | 06 Nov 2012 | |
| afs200 unavailable | Service Incident | Arne Wiebalck | AFS Service | 06 Nov 2012 | |
| EDH service degraded | Service Incident | Anton Topurov | IT Database Service | 05 Nov 2012 | |
| SLS switchover | Planned Intervention | Dmitry Ustyushkin | IT Operations Support Service | 06 Nov 2012 | |
| Production release of EMI2 worker node software on SLC5 | Planned Intervention | Ulrich Schwickerath | Batch Service | 07 Nov 2012 | |
| afs158 problem | Service Incident | Dan Van Der Ster | AFS Service | 03 Nov 2012 | |
| EOSCMS update to 0.2.22 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 07 Nov 2012 | |
| CASTORLHCB database intervention | Planned Intervention | Jan Iven | CASTOR Service | 06 Nov 2012 | |
| Indico update | Planned Intervention | Jose Benito Gon... | Indico Service | 05 Nov 2012 | |
| For IT SSB contributors: new version of the IT Service Catalogue for parameter “Service Element Affected” | News & Announcements | Nicole Cremel | |||
| CSDB (landb) database migration to new hardware | Planned Intervention | Eva Dafonte Perez | Engineering Database Service | 07 Nov 2012 | |
| Legacy access to CASTOR being phased out | Service Change | Massimo Lamanna | CASTOR Service | 02 Nov 2012 | |
| Castor LHCB stager/SRM database migration to new NAS storage | Planned Intervention | Katarzyna Maria... | CASTOR Service | 06 Nov 2012 | |
| ServiceNow new release - November 18 and 26 | Service Change | Nicole Cremel | Service Management Service | 18 Nov 2012 | |
| CERN Vidyo Service Upgrade | Planned Intervention | Joao Correia Fe... | Video Conferencing Service | 05 Nov 2012 | |
| EOSATLAS update to 0.2.21 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 31 Oct 2012 | |
| CERN Document Server Upgrade | Planned Intervention | Jean-Yves Le Meur | Digital Document Service, Digital Library Service | 31 Oct 2012 | |
| ServiceNow upgrade to "Berlin" release | Planned Intervention | Zhechka Toteva | Workflow Development Service | 18 Nov 2012 | |
| EMI2 worker node upgrade in pre-production | Planned Intervention | Ulrich Schwickerath | Batch Service | 31 Oct 2012 | |
| Upgrade of SLS application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 31 Oct 2012 | |
| Drupal development/test/personal sites unavailable during database intervention | Planned Intervention | Gregory Timofiejew | Web Service | 30 Oct 2012 | |
| Trac unavailable during DBoD intervention | Planned Intervention | David Asbury | Multiple Services | 30 Oct 2012 | |
| Apex upgrade on ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2012 | |
| Patching of Account Management servers | Planned Intervention | Paolo Tedesco | Multiple Services | 06 Nov 2012 | |
| Intervention on the SmarTeam database infrastructure | Planned Intervention | Per-Olof Friman | Mechanical Design Software | 05 Nov 2012 | |
| Hardware problem on afs104 | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 29 Oct 2012 | |
| Patching of Qualiac Production Database | Planned Intervention | Anton Topurov | DB & App Platform for AIS | 30 Oct 2012 | |
| Compatibility upgrade on cerndb1/edmsdb/accdb database | Planned Intervention | Arash Khodabandeh | General Purpose DB & App Platform | 05 Nov 2012 | |
| Apex upgrade on CERNDB1/EDMSDB/ACCDB | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2012 | |
| CASTOR central service transparent update to 2.1.13-6 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 30 Oct 2012 | |
| ServiceNow: incident and request fulfilment form changes | Planned Intervention | Zhechka Toteva | Process Application Support | 29 Oct 2012 | |
| EOSATLAS unavailable/failover | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 26 Oct 2012 | |
| Recurrent bookings on Vidyo from Indico | Service Incident | Joao Correia Fe... | Conference Management Application Support | 26 Oct 2012 | |
| Private/test/development Drupal sites unavailable. | Service Incident | Jarek Polok | Web Service | 26 Oct 2012 | |
| DFS home folders (s, v letters) not available | Service Incident | Christian Boissat | Multiple Services | 26 Oct 2012 | |
| Several databases and application servers unavailable (DBoD, Oracle, etc.) | Service Incident | Ruben Domingo G... | DB & App Platform for AIS, DB & Application Platform Service for Projects & Experiments | 25 Oct 2012 | |
| Reboot of NAS cluster (caenas01 and smtnas01) | Planned Intervention | Line Everaerts | Multiple Services | 26 Oct 2012 | |
| Network intervention on the PAYP database | Planned Intervention | Giacomo Tenaglia | DB & App Platform for AIS | 29 Oct 2012 | |
| Migration of lemon server and frontend for historical data | Planned Intervention | Ivan Fedorko | IT Support Services for IT Operations | 29 Oct 2012 | |
| EOSALICE update to 0.2.20 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 22 Oct 2012 | |
| Drupal 7.16 security update - all Drupal sites | Planned Intervention | Gregory Timofiejew | Web Service | 22 Oct 2012 | |
| Piwik database move to new hardware. | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 18 Oct 2012 | |
| Deprecation of old CASTOR clients | Service Change | Andrea Ieri | CASTOR Service | 01 Nov 2012 | |
| afs200 down | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 18 Oct 2012 | |
| EOSCMS unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 17 Oct 2012 | |
| Infor EAM maintenance | Planned Intervention | Pedro Martel | Asset Management Application Support | 24 Oct 2012 | |
| Modification of SLS update XML schema | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 17 Oct 2012 | |
| MySQL puppet instance migration | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 16 Oct 2012 | |
| EDH Database Intervention | Planned Intervention | Andrew Short | Multiple Services | 16 Oct 2012 | |
| Patching of AIS Production databases and Weblogic servers | Planned Intervention | Anton Topurov | DB & App Platform for AIS | 16 Oct 2012 | |
| Apex upgrade on devdb11 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 17 Oct 2012 | |
| OHR unavailable Mon 15 Oct evening as from 6:30pm - Affecting other AIS applications | Planned Intervention | Francois Briard | Multiple Services | 15 Oct 2012 | |
| Certification Authority web site update | Planned Intervention | Paolo Tedesco | Security Consultancy Service | 17 Oct 2012 | |
| SLS certificate expired | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 15 Oct 2012 | |
| Indico slow because of AFS service problems | Service Incident | Jose Benito Gon... | Conference Management Application Support, Conference Rooms Service | 15 Oct 2012 | |
| afs42 down | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 15 Oct 2012 | |
| EOSATLAS unavailable after crash | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 13 Oct 2012 | |
| Trac unavailable | Service Incident | David Asbury | Multiple Services | 12 Oct 2012 | |
| DB On Demand Service instances rebooting | Service Incident | Ignacio Coteril... | Multiple Services | 11 Oct 2012 | |
| Lxbatch master hardware upgrade | Planned Intervention | Gavin Mccance | Batch Service | 15 Oct 2012 | |
| Replacing server in Lync | Planned Intervention | Fernando Moreno... | Not specified | 16 Oct 2012 | |
| EOSATLAS degraded | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 10 Oct 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 15 Oct 2012 | |
| APEX/ORAWEB webserver patching | Planned Intervention | Artur Wiecek | DB & Application Platform Service for Projects & Experiments | 09 Oct 2012 | |
| Drupal production database intervention | Planned Intervention | Gregory Timofiejew | Web Service | 10 Oct 2012 | |
| Deployment of latest Phonebook version, short interruption of service for E-Groups, CRA-WS, Foundation Web Services | Planned Intervention | Jan Janke | Multiple Services | 10 Oct 2012 | |
| Hardware migration affecting DBoD Drupal instance. | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 10 Oct 2012 | |
| Upgrade of CASTOR clients to version 2.1.13-5 | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 10 Oct 2012 | |
| Update of Drupal sites from version 7.14 to 7.15 | Planned Intervention | Gregory Timofiejew | Web Service | 10 Oct 2012 | |
| Network and storage interventions on LHCBR, ADCR, ATLR, ATONR databases | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 09 Oct 2012 | |
| EOSALICE unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 08 Oct 2012 | |
| CASTORPUBLIC outage | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 06 Oct 2012 | |
| Multiple drupal hosted sites service outages | Service Incident | Jarek Polok | Multiple Services | 05 Oct 2012 | |
| EOSLHCB update to 0.2.18 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 08 Oct 2012 | |
| EOSATLAS update to 0.2.18 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 10 Oct 2012 | |
| DB On Demand Service sites down | Service Incident | Ignacio Coteril... | Multiple Services | 05 Oct 2012 | |
| Drupal database instance for production sites down | Service Incident | Gregory Timofiejew | DB & Application Platform Service for Projects & Experiments | 05 Oct 2012 | |
| Solved - Various AIS Application unavailable until further notice | Service Incident | Francois Briard | Multiple Services | 05 Oct 2012 | |
| EOSCMS update to 0.2.18 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 11 Oct 2012 | |
| IT-DB Virtualisation Infrastructure degraded - same problem as last time (October) | Service Incident | Giacomo Tenaglia | Multiple Services | 05 Oct 2012 | |
| Problems with some DBoD instances | Service Incident | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 05 Oct 2012 | |
| OHR database problem causes disturbances in several AIS applications | Service Incident | Francois Briard | Multiple Services | 05 Oct 2012 | |
| Drupal database instance for dev/test/personal sites down | Service Incident | Gregory Timofiejew | DB & Application Platform Service for Projects & Experiments | 05 Oct 2012 | |
| EOSALICE update to 0.2.18 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 08 Oct 2012 | |
| EOSALICE outage | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 03 Oct 2012 | |
| Intervention on SharePoint infrastructure | Planned Intervention | Bruno Silva De Sousa | Web Service | 09 Oct 2012 | |
| Router instability in Building 864 | Service Incident | David Gutierrez... | Network Infrastructure Service | 03 Oct 2012 | |
| EOSALICE outage | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 03 Oct 2012 | |
| CASTORLHCB transparent upgrade | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 09 Oct 2012 | |
| EOSLHCB SRM update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 02 Oct 2012 | |
| CASTORPUBLIC transparent upgrade | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 04 Oct 2012 | |
| Clone of Rolling intervention on cerndb1 | Planned Intervention | Arash Khodabandeh | General Purpose DB & App Platform | 02 Oct 2012 | |
| Deploying new MMM Service web page | Planned Intervention | Fernando Moreno... | Web Service | 03 Oct 2012 | |
| Rolling intervention on cerndb1 | Planned Intervention | Arash Khodabandeh | General Purpose DB & App Platform | 02 Oct 2012 | |
| Licence server intervention | Planned Intervention | Nils Hoimyr | Electronics Design Software, Mathematics Software, Mechanical Design Software | 26 Sep 2012 | |
| All Oracle database authentication change | Planned Intervention | Eric Grancher | Database Replication Services, DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments | 26 Sep 2012 | |
| Intermitent storage connection problems affecting Virtual Machines | Service Incident | Alexandre Lossent | Multiple Services | 25 Sep 2012 | |
| Brocade CORE router upgrade | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 26 Sep 2012 | |
| Xroot HTAR sets automatic update | Planned Intervention | Jean-Pierre Puget | Not specified | 26 Sep 2012 | |
| Mobile services issue (GSM/UMTS) | Service Incident | Frederic Chapron | Mobile Telephone Service | 25 Sep 2012 | |
| Critical vulnerability in Microsoft's Internet Explorer 6,7,8 & 9 | News & Announcements | Mats Moller | |||
| Service Consolidation Infrastructure patching campaign | Planned Intervention | Alexandre Lossent | Multiple Services | 25 Sep 2012 | |
| Replacement of network switches in the Computer Centre | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 27 Sep 2012 | |
| SSB short interruption on Wednesday, October 3, between 7am and 9am | News & Announcements | Nicole Cremel | |||
| EDH Leave Request will be unavailable | Planned Intervention | Nicolas Decrevel | Leave Request and Personal Schedule Application Support | 30 Sep 2012 | |
| Database service issue with ACCMEAS | Service Incident | Eric Grancher | DB & App Platform for Accelerators | 21 Sep 2012 | |
| Drupal frontends cluster reconfiguration | Planned Intervention | Gregory Timofiejew | Web Service | 03 Oct 2012 | |
| Patching of Account Management servers | Planned Intervention | Paolo Tedesco | Multiple Services | 26 Sep 2012 | |
| Drupal upgrade. Generation of a second instance for test and development sites. | Planned Intervention | Ruben Domingo G... | General Purpose DB & App Platform | 03 Oct 2012 | |
| CASTORALICE update to 2.1.13 | Planned Intervention | Xavier Espinal ... | Storage Service for Projects & Experiments | 09 Oct 2012 | |
| Castor ATLAS stager/SRM database migration to new NAS storage and scurity patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 11 Oct 2012 | |
| Castor CMS stager/SRM database migration to new NAS storage and scurity patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 08 Oct 2012 | |
| CASTOR dlf databases affected by storage upgrade | Service Incident | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 19 Sep 2012 | |
| Instability on Oracle HR | Service Incident | Francois Briard | Multiple Services | 19 Sep 2012 | |
| Brocade CORE router upgrade | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 19 Sep 2012 | |
| Upgrade on the ACCMEAS db system | Planned Intervention | Emil Benedykt P... | DB & App Platform for Accelerators | 20 Sep 2012 | |
| EOSALICE software update and cluster reboot | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 19 Sep 2012 | |
| Upgrade on the ENIAAR db system | Planned Intervention | Emil Benedykt P... | DB & App Platform for Accelerators | 19 Sep 2012 | |
| Upgrade on the ACCLOG db system | Planned Intervention | Emil Benedykt P... | DB & App Platform for Accelerators | 20 Sep 2012 | |
| Database ENCVORCL upgrade | Planned Intervention | Mariusz Piorkowski | DB & App Platform for Accelerators | 19 Sep 2012 | |
| SVN Egroup processing changes | Planned Intervention | David Asbury | Multiple Services | 19 Sep 2012 | |
| EOSATLAS overload/DoS | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 17 Sep 2012 | |
| Technical network router in building 212 restarted unexpectedly | Service Incident | Gyorgy Balazs | Network Infrastructure Service | 18 Sep 2012 | |
| CASTORCMS overload | Service Incident | Xavier Espinal ... | Storage Service for Projects & Experiments | 18 Sep 2012 | |
| Patching of general purpose database (PDBR) - rolling intervention | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 19 Sep 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 18 Sep 2012 | |
| A set of hypervisors lost connection to shared storage | Service Incident | Juan Manuel Guijarro | Multiple Services | 14 Sep 2012 | |
| Patching of CMS Offline (CMSR) database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 19 Sep 2012 | |
| Patching of CMS Online (CMSONR) and CMSONR ADG database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 20 Sep 2012 | |
| Patching of downstream capture cluster for ATLAS and LHCB T0-T1s replication (ATLDSC and LHCBDSC databases) - rolling intervention. | Planned Intervention | Zbigniew Baranowski | Database Replication Services | 18 Sep 2012 | |
| Patching of ATLAS archive database (ATLARC) - rolling intervention | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Some Mac.Mail have difficulties in connecting to mailbox | Service Incident | Pawel Grzywaczewski | E-Mail Service | 14 Sep 2012 | |
| MyTeamWork audioconferencing service - new version installed | Service Incident | Frederic Chapron | Fixed Line Telephone Service | 14 Sep 2012 | |
| SSO update | Planned Intervention | Emmanuel Ormancey | Identity and Resource Management Application Support | 18 Sep 2012 | |
| DFS data migration for Divisions\EST\Groups\SM | Planned Intervention | Bruno Lenski | Multiple Services | 16 Sep 2012 | |
| 16 hypervisors lost connection to share storage | Service Incident | Juan Manuel Guijarro | Multiple Services | 13 Sep 2012 | |
| Refonte SP bat 65 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 20 Sep 2012 | |
| Upgrade of primary DNS servers for GPN, EXTNET and dyndns | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 17 Sep 2012 | |
| Brocade CORE+ExtNetwork router upgrade | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 18 Sep 2012 | |
| Suppression de services techniques | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 18 Sep 2012 | |
| Urgent upgrade of secondary DNS servers for TN | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 18 Sep 2012 | |
| Installation nouveau service TN au 354-R | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 19 Sep 2012 | |
| DFS data migration for Support\SurveyingEng | Planned Intervention | Bruno Lenski | Multiple Services | 16 Sep 2012 | |
| Patching of COMPASS database - rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 19 Sep 2012 | |
| Patching of ATLAS offline databases - rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 18 Sep 2012 | |
| Patching of ATLAS online database - rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Urgent upgrade of primary DNS servers for TN | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 20 Sep 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 17 Sep 2012 | |
| Patching of ALICE online production database (ALIONR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Castor NameServer database migration to new NAS storage + security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 18 Sep 2012 | |
| Upgrade Operating System on CASTOR NAS controllers | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 19 Sep 2012 | |
| Patching of LCGR database - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 18 Sep 2012 | |
| Patching of LHCB Offlne database (LHCBR) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Patching of LHCB Online database (LHCBONR) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Patching of Castor Public stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| Patching of Castor Alice stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 17 Sep 2012 | |
| No connection to network service S513-C-IP650 (Diskserver RC56) | Service Incident | Gyorgy Balazs | Network Infrastructure Service | 12 Sep 2012 | |
| New CASTOR client library being distributed | Service Change | Massimo Lamanna | Storage Service for Projects & Experiments | 12 Sep 2012 | |
| Beware of fake phone calls from Microsoft | News & Announcements | Mats Moller | |||
| CASTORLHCB update to 2.1.13 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 13 Sep 2012 | |
| EOSALICE update to 0.2.15 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 11 Sep 2012 | |
| End of general support for Windows XP at CERN | Service Change | Michal Kwiatek | Windows Desktop Service | 31 Dec 2012 | |
| EOSATLAS unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 10 Sep 2012 | |
| EOSCMS unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 08 Sep 2012 | |
| Upgrade on the LASER db system | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 19 Sep 2012 | |
| Database upgrade for ACCelerator Control DB system | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 19 Sep 2012 | |
| EOSCMS update to 0.2 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 17 Sep 2012 | |
| Upgrade of LEMONRAC database service | Planned Intervention | Nilo Segura Chi... | Service Status Service | 10 Sep 2012 | |
| Trac unavailable during database maintenance | Planned Intervention | David Asbury | Multiple Services | 11 Sep 2012 | |
| Primary access to Geant (European Research and Education networks backbone ) down | Service Incident | Edoardo Martelli | Network Infrastructure Service | 05 Sep 2012 | |
| Patching of WLCG integration database (INT11R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 04 Sep 2012 | |
| Patching of LHCB integration database (INT12R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 04 Sep 2012 | |
| Patching of CMS integration database (CMSINTR) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 03 Sep 2012 | |
| Patching of CMS integration database (INT9R) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 04 Sep 2012 | |
| Patching of CMS integration database (INT2R) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 03 Sep 2012 | |
| Patching of ATLAS integration databases (INTR, INT8R) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 04 Sep 2012 | |
| Vidyo connection problems for IN2P3 users | Service Incident | Thomas Baron | Remote Collaborative Service | 29 Aug 2012 | |
| TWiki server swap full incident | Service Incident | Pete Jones | Twiki Service | 30 Aug 2012 | |
| Deployment of linux/Oracle patches for tim-test,susi-test,zora-test,edms-training,edms-test | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators, DB & App Platform for EDMS | 30 Aug 2012 | |
| APEX-SSO and ORAWEB-SSO transparent intervention | Planned Intervention | Giacomo Tenaglia | Multiple Services | 03 Sep 2012 | |
| EOSATLAS degraded | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 29 Aug 2012 | |
| Maintenance intervention on the Medical Service application | Planned Intervention | Giacomo Tenaglia | Medical Service Application Support | 29 Aug 2012 | |
| DEVDB11 upgrade | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 29 Aug 2012 | |
| Updates are now displayed in “reverse chronological order” | News & Announcements | Nicole Cremel | |||
| EOSATLAS unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 27 Aug 2012 | |
| Infor EAM maintenance | Planned Intervention | Pedro Martel | Asset Management Application Support | 27 Aug 2012 | |
| EOSATLAS update to 0.2 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 29 Aug 2012 | |
| AFS home directory quota limit increased to 10GB | Service Change | Jakub Moscicki | Multiple Services | 23 Aug 2012 | |
| Update on mail edge servers | Planned Intervention | Bruno Silva De Sousa | E-Mail Service | 28 Aug 2012 | |
| CERN Document Server system upgrade | Planned Intervention | Samuele Kaplun | Archive Service, Digital Document Service, Digital Library Service, Library | 23 Aug 2012 | |
| Modification of a table in SLS database | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 23 Aug 2012 | |
| MyTeamWork audio-conference system problems | Service Incident | Anna Raczynska-... | Conference Management Application Support | 22 Aug 2012 | |
| ‘force publish’ option is *always* set for incidents | News & Announcements | Nicole Cremel | |||
| Indico Database Migration | Planned Intervention | Pedro Macedo Al... | Conference Management Application Support | 27 Aug 2012 | |
| Intermittent connection problems to ITCORE DB | Service Incident | Giacomo Tenaglia | General Purpose DB & App Platform | 21 Aug 2012 | |
| CASTORPUBLIC transparent update to 2.1.13-3 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 22 Aug 2012 | |
| Account Management servers patching | Planned Intervention | Paolo Tedesco | Multiple Services | 22 Aug 2012 | |
| The GPN router serving building 31 and 600 crashed | Service Incident | Edoardo Martelli | Network Infrastructure Service | 21 Aug 2012 | |
| SLS is grey | Service Incident | Zhechka Toteva | IT Support Services for IT Operations | 21 Aug 2012 | |
| Major incident with SVN repositories | Service Incident | Nils Hoimyr | Multiple Services | 21 Aug 2012 | |
| EOSALICE update to 0.2.9 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 20 Aug 2012 | |
| Update on imap.cern.ch | Service Change | Pawel Grzywaczewski | E-Mail Service | 03 Sep 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 20 Aug 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 20 Aug 2012 | |
| CASTORPUBLIC update to 2.1.13 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 20 Aug 2012 | |
| Network intervention building 513 offices | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 14 Aug 2012 | |
| Hard reset of IT-DB Virtualisation Management layer | Planned Intervention | Giacomo Tenaglia | Multiple Services | 21 Aug 2012 | |
| Authentication SOAP Service random issues | Service Incident | Emmanuel Ormancey | Multiple Services | 12 Aug 2012 | |
| EOSCMS unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 13 Aug 2012 | |
| Network intervention building 513 offices | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 13 Aug 2012 | |
| Problem with AIS Login | Service Incident | Giacomo Tenaglia | Multiple Services | 13 Aug 2012 | |
| Vector Fields Opera licenses unavailable | Service Incident | Line Everaerts | Mechanical Design Software | 10 Aug 2012 | |
| Reset of IT-DB Virtualisation Management layer | Planned Intervention | Giacomo Tenaglia | Multiple Services | 09 Aug 2012 | |
| CMSR, CMSONR_ADG, LCGR database partial unavailibity due to storage issues | Service Incident | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 Aug 2012 | |
| CASTOR central backend services transparent update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 09 Aug 2012 | |
| Upgrade of routers in building 40 and 42 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 14 Aug 2012 | |
| CASTOR client library upgrade | Planned Intervention | Massimo Lamanna | Departmental Storage Application Support | 09 Aug 2012 | |
| afs100 unavailable affecting CMS Scratch volumes | Service Incident | Arne Wiebalck | Not specified | 08 Aug 2012 | |
| EOSCMS unavailable | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 07 Aug 2012 | |
| Router upgrade building 27 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 07 Aug 2012 | |
| Degraded network performance in building 27 | Service Incident | Gyorgy Balazs | Network Infrastructure Service | 06 Aug 2012 | |
| CASTOR Name Server transparent upgrade | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 07 Aug 2012 | |
| EOSALICE update to 0.2 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 07 Aug 2012 | |
| CASTOR transparent upgrade | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 06 Aug 2012 | |
| Enable network loop protection B31 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 07 Aug 2012 | |
| Network router upgrade building 104 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 07 Aug 2012 | |
| Update of the CASTOR client version (2.1.12-7) on lxbatch machines | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 26 Jul 2012 | |
| OS X 10.8 "Mountain Lion" is available for installations at CERN | Service Change | Matthias Schroeder | Mac Desktop Service | 02 Aug 2012 | |
| Update of DHCP software on primary servers | Planned Intervention | Gyorgy Balazs | Network Configuration Service | 07 Aug 2012 | |
| Network intervention in building 864 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 02 Aug 2012 | |
| Castor ALICE stager/SRM database migration to new NAS storage | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 Aug 2012 | |
| Problems with E-Groups web interface | Service Incident | Jan Janke | Identity and Resource Management Application Support | 01 Aug 2012 | |
| EOSATLAS namespace readonly | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 31 Jul 2012 | |
| Router upgrade in building 14 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 31 Jul 2012 | |
| Update of DHCP software on secondary server (dynamic addresses and relay) | Planned Intervention | Gyorgy Balazs | Network Configuration Service | 02 Aug 2012 | |
| Update of DHCP software on secondary server (static addresses) | Planned Intervention | Gyorgy Balazs | Network Configuration Service | 31 Jul 2012 | |
| Upgrade of network switches in building 31 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 31 Jul 2012 | |
| Lync updates | Planned Intervention | Fernando Moreno... | E-Mail Service | 01 Aug 2012 | |
| Update of the CASTOR client version (2.1.12-7) on preproduction lxbatch machines | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 26 Jul 2012 | |
| Drupal Infrastructure unavailable | Service Incident | Jarek Polok | Web Service | 26 Jul 2012 | |
| Partial power failure at SafeHost | Service Incident | Anthony Grossir | Multiple Services | 26 Jul 2012 | |
| New policy on anonymous e-mail gateway (cernmx.cern.ch) to limit number of messages per minute | Service Change | Pawel Grzywaczewski | E-Mail Service | 01 Aug 2012 | |
| GPN router upgrade in building 864 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 31 Jul 2012 | |
| Service-now migration to new hardware | Planned Intervention | Zhechka Toteva | Process Application Support | 25 Jul 2012 | |
| A security update will be installed on CERN Webmail | Planned Intervention | Pawel Grzywaczewski | E-Mail Service | 25 Jul 2012 | |
| Castor PUBLIC stager/SRM database migration to new NAS storage | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 02 Aug 2012 | |
| PABX de Prévessin | Service Incident | Frederic Chapron | Fixed Line Telephone Service | 24 Jul 2012 | |
| SSO Incident following update | Service Incident | Emmanuel Ormancey | Identity and Resource Management Application Support | 24 Jul 2012 | |
| Deployment of new E-Groups SOAP Service version | Planned Intervention | Jan Janke | Identity and Resource Management Application Support | 26 Sep 2012 | |
| Trac with databases using DBoD | Planned Intervention | David Asbury | Multiple Services | 24 Jul 2012 | |
| Upgrade and new features in CERN SSO (Single Sign On) service | Service Change | Nicole Cremel | Identity and Resource Management Application Support | 24 Jul 2012 | |
| Single Sign On Update on 24th July | Planned Intervention | Emmanuel Ormancey | Identity and Resource Management Application Support | 24 Jul 2012 | |
| Account management servers patching | Planned Intervention | Paolo Tedesco | Multiple Services | 23 Jul 2012 | |
| LCG service IP290 unavailable | Service Incident | Carles Kishimot... | Not specified | 18 Jul 2012 | |
| LCG core router tests | Planned Intervention | Jean-Pierre Puget | Not specified | 19 Jul 2012 | |
| GISDB upgrade to Oracle 11gR2 | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 18 Jul 2012 | |
| Service-now restart | Planned Intervention | Zhechka Toteva | Process Application Support | 17 Jul 2012 | |
| E-mails to a domain desy.de were delayed due to problems at Desy | Service Incident | Pawel Grzywaczewski | E-Mail Service | 16 Jul 2012 | |
| External DNS rate limiting for abusers | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 17 Jul 2012 | |
| CERN Virtual Infrastructure (CVI) backup policy change | Service Change | Sebastian Bukowiec | Server Hosting Service | 18 Jul 2012 | |
| Service Consolidation Infrastructure patching campaign | Planned Intervention | Alexandre Lossent | Multiple Services | 16 Jul 2012 | |
| CASTOR client version update on lxplus | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 12 Jul 2012 | |
| COMPASS STANDBY DB (COMPR STANDBY) short downtime | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 12 Jul 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 16 Jul 2012 | |
| CVI Migration of BE-CO Virtual Machines | Planned Intervention | Jose Castro Leon | Server Hosting Service | 13 Jul 2012 | |
| Patching of Print servers | Planned Intervention | Bruno Lenski | Multiple Services | 16 Jul 2012 | |
| Network intervention on 2 LCG services | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 12 Jul 2012 | |
| Short disruption of one of the GPN DNS servers | Service Incident | David Gutierrez... | Not specified | 10 Jul 2012 | |
| Patching of DFS Data Servers | Planned Intervention | Bruno Lenski | Multiple Services | 17 Jul 2012 | |
| Indico - Search feature unavailable | Service Incident | Pedro Macedo Al... | Conference Management Application Support | 09 Jul 2012 | |
| CASTOR storage intervention | Service Incident | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 09 Jul 2012 | |
| afs206 unavailable (AFS work spaces) | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 09 Jul 2012 | |
| Instabilities affecting updates of Service Now tickets | Service Incident | Catherine Delamare | Process Application Support | 09 Jul 2012 | |
| afs158 unreachable | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 08 Jul 2012 | |
| SLS: Update the means for the database connection | Planned Intervention | Zhechka Toteva | IT Support Services for IT Operations | 09 Jul 2012 | |
| LCG services | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 10 Jul 2012 | |
| Short & rolling intervention on PDBR database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 05 Jul 2012 | |
| Infor EAM unavailable this Tuesday, July the 10th | Planned Intervention | Pedro Martel | Asset Management Application Support | 10 Jul 2012 | |
| Mathematica and NAG licence server update | Planned Intervention | Nils Hoimyr | Mathematics Software | 04 Jul 2012 | |
| LCG core router upgrade | Planned Intervention | Jean-Pierre Puget | Not specified | 05 Jul 2012 | |
| No network in building 60 for 20 minutes | Service Incident | Edoardo Martelli | Network Infrastructure Service | 03 Jul 2012 | |
| afs102 unavailable (scratch, compass) | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 02 Jul 2012 | |
| AFS work space quota limit will be raised to 100GB | Service Change | Arne Wiebalck | Multiple Services | 05 Jul 2012 | |
| Testing of new routing feature in building 31 and 600 | Planned Intervention | Edoardo Martelli | Network Infrastructure Service | 03 Jul 2012 | |
| Update of DNS aliases for oraweb/apex Oracle web services | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 02 Jul 2012 | |
| Unavailability of local videoconference and meeting rooms support teams on July the 4th | Planned Intervention | Thomas Baron | Remote Collaborative Service, Conference Rooms Service | 04 Jul 2012 | |
| Upgrade Operating System on CASTOR NAS controllers | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 09 Jul 2012 | |
| Flexlm licence servers down | Service Incident | Nils Hoimyr | Multiple Services | 29 Jun 2012 | |
| Upgrade Operating System on Nas controllers at Safehost. | Planned Intervention | Ruben Domingo G... | DB & App Platform for AIS | 24 Jul 2012 | |
| Many services in the CERN computer centre currently unavailable (open the link for updates) | Service Incident | Computer Operations | Under Investigation | 29 Jun 2012 | |
| LHCB online (LHCBONR) CPU replacement | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 29 Jun 2012 | |
| Upgrade of routers r60-4-rhpym-1,r2-b-rhpzl-1,r2-b-rhpzl-2 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 29 Jun 2012 | |
| Phonebook web interface degraded | Service Incident | Giacomo Tenaglia | CERN Telephone Directory Application Support | 28 Jun 2012 | |
| Redeployment of cdbweb application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 27 Jun 2012 | |
| Emergency rolling intervention on LHCB online database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 27 Jun 2012 | |
| Myproxy server upgrade | Service Change | Alexandre Lossent | WLCG Proxy Services | 03 Jul 2012 | |
| CMSONR DB overload due to faulty patch | Service Incident | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 26 Jun 2012 | |
| SVN affected by egroups changes | Service Incident | David Asbury | Multiple Services | 25 Jun 2012 | |
| Problems to connect to E-Groups (CRA) Web Service using Perl client | Service Incident | Jan Janke | Identity and Resource Management Application Support | 26 Jun 2012 | |
| Drupal Infrastructure unavailable | Service Incident | Jarek Polok | Multiple Services | 26 Jun 2012 | |
| Intervention on e-mail system | Planned Intervention | Bruno Silva De Sousa | E-Mail Service | 26 Jun 2012 | |
| Patching of PDBR (general purpose) database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 26 Jun 2012 | |
| ACCCON (acc_settings_db) unavailable | Service Incident | Eric Grancher | DB & App Platform for Accelerators | 24 Jun 2012 | |
| LASER database patching - rolling intervention | Planned Intervention | Mariusz Piorkowski | DB & App Platform for Accelerators | 27 Jun 2012 | |
| ACCMEAS and ACCLOG database patching - rolling intervention | Planned Intervention | Mariusz Piorkowski | DB & App Platform for Accelerators | 26 Jun 2012 | |
| ACCCON migration to new host machines | Planned Intervention | Mariusz Piorkowski | DB & App Platform for Accelerators | 26 Jun 2012 | |
| TS gateway renewal | Planned Intervention | Bruno Lenski | Not specified | 26 Jun 2012 | |
| Impossible to activate accounts because of EDH password service unavailability | Service Incident | Paolo Tedesco | Multiple Services | 22 Jun 2012 | |
| Patching of ALICE online production database (ALIONR) - rolling intervention | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 25 Jun 2012 | |
| Foundation, Phonebook and E-groups not available | Service Incident | Giacomo Tenaglia | Multiple Services | 22 Jun 2012 | |
| OSPF configuration change on the Technical Network (TN) | Planned Intervention | Italo Gard | Network Infrastructure Service | 26 Jun 2012 | |
| Refonte du starpoint du reseau au bat.212 / b212 Network starpoint refurbishment | Planned Intervention | Italo Gard | Multiple Services | 26 Jun 2012 | |
| e-RT unavailable from Thursday 21st June 2012 (5:00pm CET) until Friday 22nd June (8am CET). | Planned Intervention | Francois Briard | Recruitment Application Support | 21 Jun 2012 | |
| Account Management servers patching | Planned Intervention | Paolo Tedesco | Multiple Services | 25 Jun 2012 | |
| e-groups upgrade | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 25 Jun 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 26 Jun 2012 | |
| Safehost fiber migration | Planned Intervention | Italo Gard | Network Infrastructure Service | 21 Jun 2012 | |
| Deployment of new E-groups version | Service Change | Pawel Grzywaczewski | Multiple Services, E-Mail Service | 20 Jun 2012 | |
| Patching of CMS Online (CMSONR) and CMSONR ADG database rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 Jun 2012 | |
| Wrong leave credits transferred in EDH | Service Incident | Francois Briard | Leave Request and Personal Schedule Application Support | 19 Jun 2012 | |
| Patching of ATLAS online production database (ATONR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 26 Jun 2012 | |
| End of devdb10 | Service Change | Arash Khodabandeh | Multiple Services | 02 Jul 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 21 Jun 2012 | |
| CASTORATLAS diskservers unreachable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 18 Jun 2012 | |
| Posting Guidelines for Authors/Submitters | Basic page | David Martin Clavo | |||
| Patching of LHCb Online (LHCBONR) database rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 20 Jun 2012 | |
| Deployment of new E-groups version | Planned Intervention | Nick Ziogas | Identity and Resource Management Application Support | 25 Jun 2012 | |
| update of TN DNS servers | Planned Intervention | Italo Gard | Network Infrastructure Service | 26 Jun 2012 | |
| SafeHost migration | Planned Intervention | Italo Gard | Network Infrastructure Service | 19 Jun 2012 | |
| Upgrade of LCG core router l513-b-rbrmx-2 | Planned Intervention | Italo Gard | Network Infrastructure Service | 14 Jun 2012 | |
| Slow job submission response time on LXBATCH | Service Incident | Gavin Mccance | Batch Service | 14 Jun 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 18 Jun 2012 | |
| Reboot of SLS server | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 18 Jun 2012 | |
| sft.its.cern.ch jira instance not available | Service Incident | Alvaro Gonzalez... | Under Investigation | 12 Jun 2012 | |
| Patching of CMS integration database CMSINTR - rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 13 Jun 2012 | |
| CVICLR04FC cluster failure | Service Incident | Jose Castro Leon | Multiple Services | 12 Jun 2012 | |
| SLS display for some databases is incorrect due to a problem with Oraweb | Service Incident | Eric Grancher | DB & App Platform for Accelerators | 12 Jun 2012 | |
| Drupal Web Sites Unavailable | Service Incident | Tim Bell | Web Service | 11 Jun 2012 | |
| CVI Hypervisor upgrades June 21st | Planned Intervention | Sebastian Bukowiec | Server Hosting Service | 21 Jun 2012 | |
| CVI Hypervisor upgrades June 20th | Planned Intervention | Sebastian Bukowiec | Server Hosting Service | 20 Jun 2012 | |
| CVI Hypervisor upgrades June 19th | Planned Intervention | Sebastian Bukowiec | Server Hosting Service | 19 Jun 2012 | |
| CVI Hypervisor upgrades June 18th | Planned Intervention | Sebastian Bukowiec | Server Hosting Service | 18 Jun 2012 | |
| Transparent upgrade of OnTapp storage software to release 8.1P1 | Planned Intervention | Dawid Wojcik | Multiple Services | 12 Jun 2012 | |
| Service Consolidation Infrastructure - hardware intervention | Planned Intervention | Alexandre Lossent | Multiple Services | 12 Jun 2012 | |
| EOSATLAS namespace problem | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 08 Jun 2012 | |
| SECURITY RISK ** LinkedIn Password hashes Stolen ** | Security announcement | Nick Ziogas | |||
| Backup firewall hardware upgrade | Planned Intervention | Jean-Pierre Puget | Not specified | 08 Jun 2012 | |
| New firewall system configuration | Planned Intervention | Jean-Pierre Puget | Firewall Configuration Service | 13 Jun 2012 | |
| Validation of new firewall hardware | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 12 Jun 2012 | |
| EDH and AIS RAC PROD Database Upgrade to 11gR2 | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 08 Jun 2012 | |
| QUALIAC PROD Database Upgrade to 11gR2 | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 08 Jun 2012 | |
| Possible network problem in bldg 513 | Service Incident | Nicole Cremel | Multiple Services | 07 Jun 2012 | |
| Slow response from lxbatch to user commands | Service Incident | Gavin Mccance | Batch Service | 05 Jun 2012 | |
| Problems on afs45 (LHCb project volumes) | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 05 Jun 2012 | |
| CASTOR nameserver issue | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 05 Jun 2012 | |
| Migration of the service router l513-v-rftec-3 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 14 Jun 2012 | |
| LSF software update on Batch (last minute intervention) | Planned Intervention | Gavin Mccance | Batch Service | 04 Jun 2012 | |
| Quattor CDB server reboot | Planned Intervention | Veronique Lefebure | IT Support Services for IT Operations | 11 Jun 2012 | |
| IT-SSB changes to posting Incidents | Planned Intervention | Nick Ziogas | IT Support Services for IT Operations | 01 Jun 2012 | |
| Account Management service running slowly | Service Incident | Paolo Tedesco | Multiple Services | 31 May 2012 | |
| APEX/ORAWEB webserver upgrade | Planned Intervention | Artur Wiecek | General Purpose DB & App Platform | 06 Jun 2012 | |
| Upgrade of router r513-r-rhpzm-1 | Planned Intervention | Italo Gard | Network Infrastructure Service | 05 Jun 2012 | |
| Indico Search Disabled | Service Incident | Pedro Macedo Al... | Conference Rooms Service | 30 May 2012 | |
| New TS gateway - old hardware renewal | Planned Intervention | Bruno Lenski | Not specified | 07 Jun 2012 | |
| Exchange 2010 Service Pack 2 installation on mailbox servers | Service Change | Pawel Grzywaczewski | E-Mail Service | 29 May 2012 | |
| Deployment of Service Now Single Logout implementation | Planned Intervention | John Hefferman | Multiple Services | 30 May 2012 | |
| Disk servers reallocation (eosatlas/storage - eosatlas/storage) | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 29 May 2012 | |
| Disk servers reallocation (for eosatlas and eosalice) | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 29 May 2012 | |
| Access problems to SVNWEB & Trac | Service Incident | David Asbury | Multiple Services | 25 May 2012 | |
| EDMS Oracle database major upgrade | Planned Intervention | Stephan Petit | Multiple Services | 15 Jun 2012 | |
| Update on e-mail system | Planned Intervention | Bruno Silva De Sousa | E-Mail Service | 29 May 2012 | |
| Oracle HR (+ related AIS services) unavailable this week-end (3 days) | Planned Intervention | Francois Briard | Multiple Services | 25 May 2012 | |
| Clone of Migration of LCG Network services | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 24 May 2012 | |
| Problem with SVNWEB cluster affecting SVNWEB and Trac | Service Incident | David Asbury | Multiple Services | 22 May 2012 | |
| Patching of DFS home servers | Planned Intervention | Bruno Lenski | Multiple Services | 23 May 2012 | |
| Compass database security patch | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| EOSATLAS update | Planned Intervention | Belinda Chan Kw... | Storage Service for Projects & Experiments | 23 May 2012 | |
| INSPIRE database maintenance | Planned Intervention | Tibor Simko | Digital Library Service | 20 May 2012 | |
| Printer problem on 513-HP-A0 and A0GLOSSY last night. Solved now. | Service Incident | Computer Operations | Printing Service | 17 May 2012 | |
| EDMS unavailable | Service Incident | Eric Grancher | DB & App Platform for EDMS | 16 May 2012 | |
| Short interruption LCG services in the vault | Service Incident | Carles Kishimot... | Not specified | 16 May 2012 | |
| Patching of Castor NameServer database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 23 May 2012 | |
| Patching of Castor PUBLIC stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Patching of Castor LHCB stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Patching of Castor Atlas stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Patching of Castor Alice stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Patching of Castor CMS stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Castor Atlas stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Castor Alice stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Castor CMS stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 22 May 2012 | |
| Update on e-mail system | Service Change | Pawel Grzywaczewski | E-Mail Service | 21 May 2012 | |
| Delay in publication of CRLs | Service Incident | Paolo Tedesco | Multiple Services | 11 May 2012 | |
| ITSSB briefly offline for maintenance | Planned Intervention | Nicole Cremel | Service Management Service | 16 May 2012 | |
| ITSSB briefly offline for maintenance ~13h today (Wed. 16 May) | News & Announcements | Catharine Noble | |||
| ITSSB maintenance | Planned Intervention | Catharine Noble | Web Service | 16 May 2012 | |
| Post-mortem update for incident (For SSB contributors: do NOT use "force" until further notice) | Service Incident | Nicole Cremel | Not specified | 16 May 2012 | |
| Problem with EDH this morning | Service Incident | Nicole Cremel | Not specified | 16 May 2012 | |
| Upgrade of Oracle SL8500 tape library firmware in b. 513 | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 22 May 2012 | |
| Network Boot service update (AIMS2 / PXE) | Service Change | Jarek Polok | Multiple Services | 16 May 2012 | |
| BAAN6P PROD Database Upgrade to 11gR2 | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 16 May 2012 | |
| Migration of LCG Network services | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 15 May 2012 | |
| EDH unavailable | Service Incident | Anton Topurov | Multiple Services | 14 May 2012 | |
| EOSCMS update | Planned Intervention | Belinda Chan Kw... | Storage Service for Projects & Experiments | 16 May 2012 | |
| Indico Search Disabled | Service Incident | Jose Benito Gon... | Conference Management Application Support | 14 May 2012 | |
| Patching of downstream capture cluster (ATLDSC & LHCBDSC databases) - rolling intervention | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 15 May 2012 | |
| cerndb1-edmsdb-accdb upgrade to Oracle 11g | Planned Intervention | Arash Khodabandeh | General Purpose DB & App Platform | 15 Jun 2012 | |
| acron service migration | Planned Intervention | Jakub Moscicki | Multiple Services | 15 May 2012 | |
| SVNWEB Problems related to Trac | Service Incident | David Asbury | Multiple Services | 11 May 2012 | |
| Patching of CMS archival databases (CMSARC) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 15 May 2012 | |
| Patching of CMS offline databases (CMSR) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 14 May 2012 | |
| Problem with IT SSB after Drupal upgrade yesterday - now solved | Service Incident | Nicole Cremel | Service Information Service | 11 May 2012 | |
| Patching of ATLAS archive database (ATLARC) - rolling intervention | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 14 May 2012 | |
| Warning displayed after publications in the IT SSB | Service Incident | Nicole Cremel | Service Information Service | 10 May 2012 | |
| TWiki upgrade to version 5.1 | Planned Intervention | Pete Jones | Twiki Service | 14 May 2012 | |
| Migration of ccmap.cern.ch and cluman-server.cern.ch | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 10 May 2012 | |
| Patching of ATLAS offline production database (ATLR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 15 May 2012 | |
| Patching of ATLAS offline production database (ADCR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 15 May 2012 | |
| AFS scratch server overload | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 10 May 2012 | |
| EDH unavailable | Service Incident | Eric Grancher | DB & App Platform for AIS | 10 May 2012 | |
| Patching of LHCb Offline (LHCBR) database rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 15 May 2012 | |
| Patching of LCGR database rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 14 May 2012 | |
| Drupal Infrastructure - hosted sites upgrade to drupal version 7.14 | Planned Intervention | Jarek Polok | Web Service | 10 May 2012 | |
| Reboot of host running ccmap/Cluman applications | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 09 May 2012 | |
| Ais (edh, foundation) node loss | Service Incident | Paul Smith | DB & App Platform for AIS | 09 May 2012 | |
| Patching of CMS integration databases (INT2R and INT9R) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| DFS home folder maintenance | Planned Intervention | Bruno Lenski | Multiple Services | 08 May 2012 | |
| Patching of LHCb integration database (INT12R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| Patching of WLCG integration database (INT11R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| Patching of WLCG integration database (INT6R) - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| EOSATLAS - readonly to re-play missing changes | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 08 May 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 14 May 2012 | |
| DFS data migration | Planned Intervention | Bruno Lenski | Multiple Services | 22 May 2012 | |
| Patching of ATLAS integration databases (INTR and INT8R) - rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| EOSATLAS namespace problem | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 07 May 2012 | |
| amsuser is default disk pool for AMS users on CASTOR | Planned Intervention | Belinda Chan Kw... | Storage Service for Projects & Experiments | 07 Jun 2012 | |
| AMS users to use dedicated CASTOR disk pool 'amsuser' | Service Change | Belinda Chan Kw... | Storage Service for Projects & Experiments | 07 May 2012 | |
| General purpose database (PDBR) partially unavailable | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 04 May 2012 | |
| Patching of Castor Public stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 10 May 2012 | |
| Patching of Castor LHCb stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 10 May 2012 | |
| Patching of Castor CMS stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 10 May 2012 | |
| Patching of Castor Alice stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| Patching of Castor Atlas stager/SRM database - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 09 May 2012 | |
| ERT PROD Database + Software Upgrade | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 04 May 2012 | |
| DEVDB11 mandatory patches for Oracle Text component | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 03 May 2012 | |
| Device driver update on SLC6 VOBox Virtual Machines | Service Change | Alexandre Lossent | VoBOX Service for Projects & Experiments | 04 May 2012 | |
| slc6 migration of license server | Planned Intervention | Alvaro Gonzalez... | Not specified | 07 May 2012 | |
| NICE Phonebook retirement | Service Change | Sebastien Dellabella | Windows Desktop Service | 02 May 2012 | |
| Patching of CMS integration databases (INT2R and INT9R) - rolling intervention | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 03 May 2012 | |
| Migration of LCG distribution router | Planned Intervention | Jean-Pierre Puget | Multiple Services | 08 May 2012 | |
| Network routers to be rebooted following a software upgrade | Planned Intervention | Italo Gard | Network Infrastructure Service | 08 May 2012 | |
| Upgrade LCG core router | Planned Intervention | Jean-Pierre Puget | Not specified | 03 May 2012 | |
| Patching of INT12R (LHCB integration) database - rolling intervention | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 30 Apr 2012 | |
| Batch nodes failing, kill processes and resend notification emails to users | Service Incident | Ulrich Schwickerath | Batch Service | 27 Apr 2012 | |
| New website for dfsweb, remote desktop and print service | Planned Intervention | Bruno Lenski | Multiple Services | 03 May 2012 | |
| Security upgrade on DEVDB10 - Oracle development database | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 26 Apr 2012 | |
| Traffic loss on the CERN-IN2P3 LHCOPN link | Service Incident | Edoardo Martelli | Multiple Services | 26 Apr 2012 | |
| Network intervention on LCG core router | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 26 Apr 2012 | |
| Patching of WLCG integration databases (INT6R and INT11R) - rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 02 May 2012 | |
| GISDB migration to new hardware | Planned Intervention | Nilo Segura Chi... | Not specified | 27 Apr 2012 | |
| SLS/SDB enhancements | Planned Intervention | Zhechka Toteva | IT Support Services for IT Operations | 26 Apr 2012 | |
| SharePoint infrastructure update | Planned Intervention | Bruno Silva De Sousa | Web Service | 02 May 2012 | |
| WMS server update | Service Change | Alexandre Lossent | GRID Workload Service | 25 Apr 2012 | |
| Hardware issue in the Geant Geneva router | Service Incident | Edoardo Martelli | Network Infrastructure Service | 25 Apr 2012 | |
| Patching of ATLAS integration database (INT8R) - rolling intervention | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 26 Apr 2012 | |
| Patching of ATLAS integration database (INTR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 25 Apr 2012 | |
| Indico | Service Change | Jose Benito Gon... | Conference Management Application Support | 25 Apr 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 25 Apr 2012 | |
| Indico upgrade | Planned Intervention | Jose Benito Gon... | Conference Management Application Support | 24 Apr 2012 | |
| Apex upgrade in ACCON/LASER | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 24 Apr 2012 | |
| Network intervention in build.13 (Upgrade of router serving building 13) | Planned Intervention | Jean-Pierre Puget | Multiple Services | 24 Apr 2012 | |
| Network intervention in 513 (Upgrade of routers of major starpoint 513) | Planned Intervention | Jean-Pierre Puget | Multiple Services | 24 Apr 2012 | |
| Lemonweb file system check | Planned Intervention | Ivan Fedorko | IT Support Services for IT Operations | 24 Apr 2012 | |
| Upgrade of CCMap application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 23 Apr 2012 | |
| Several services migration from a Force10 router to a Brocade one. | Planned Intervention | Jean-Pierre Puget | Not specified | 26 Apr 2012 | |
| Infor EAM Upgrade | Planned Intervention | Pedro Martel | Asset Management Application Support | 20 Apr 2012 | |
| Lxbatch still unstable (20 Apr 9:50) - now resolved | Service Incident | Gavin Mccance | Batch Service | 20 Apr 2012 | |
| Lxbatch down on 19 Apr at 20:15 - now resolved | Service Incident | Gavin Mccance | Batch Service | 19 Apr 2012 | |
| Add SVN fsfs.conf Configuraton file to all repositories | Planned Intervention | David Asbury | Multiple Services | 23 Apr 2012 | |
| Upgrade of Oracle DEVDB11 database system | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 19 Apr 2012 | |
| Firmware upgrade of some components at safe host controllers. | Planned Intervention | Ruben Domingo G... | DB & App Platform for AIS | 24 Apr 2012 | |
| Integrating Lync features into CERN webmail | Service Change | Pawel Grzywaczewski | E-Mail Service | 19 Apr 2012 | |
| Reboot of router serving buildings 31 and 600 | Planned Intervention | Edoardo Martelli | Network Infrastructure Service | 19 Apr 2012 | |
| CCC gpn router crash | Service Incident | Edoardo Martelli | Network Infrastructure Service | 18 Apr 2012 | |
| Hardware Intervention on DFS hosting server | Planned Intervention | Bruno Lenski | Multiple Services | 20 Apr 2012 | |
| CDS Database Maintenance | Planned Intervention | Jean-Yves Le Meur | Digital Library Service | 18 Apr 2012 | |
| Performance degraded on firewalled traffic to/from Internet | Service Incident | David Gutierrez... | Firewall Configuration Service | 17 Apr 2012 | |
| Upgrade of cdbweb application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 17 Apr 2012 | |
| Hardware Intervention on SVNWEB machine | Planned Intervention | David Asbury | Multiple Services | 19 Apr 2012 | |
| Firewall failover test | Planned Intervention | Edoardo Martelli | Network Infrastructure Service | 18 Apr 2012 | |
| Move of Internet traffic to backup firewall for firmware validation | Planned Intervention | Edoardo Martelli | Network Infrastructure Service | 17 Apr 2012 | |
| Connectivity issues with Geant | Service Incident | Edoardo Martelli | Multiple Services | 12 Apr 2012 | |
| Internet Explorer 9 on NICE | Service Change | Michal Kwiatek | Windows Desktop Service | 19 Apr 2012 | |
| Sunrise network disruption (Geneva area) | Service Incident | Rodrigo Sierra Moral | Mobile Telephone Service | 12 Apr 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 13 Apr 2012 | |
| AIS application servers security patch installation | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 11 Apr 2012 | |
| SLS configuration upgrade | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 11 Apr 2012 | |
| sindes and swrep interruption due to server crash | Service Incident | Ben Dylan Jones | IT Support Services for IT Operations | 11 Apr 2012 | |
| CASTOR central nameserver errors | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 04 Apr 2012 | |
| Problems with Drupal and AIS applications | Service Incident | Ben Dylan Jones | DB & App Platform for AIS, General Purpose DB & App Platform, Web Service | 24 Apr 2012 | |
| Migration of the CDBWEB Application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 04 Apr 2012 | |
| cerndb1/edmsdb/accdb and EDMS services unavailability | Service Incident | Computer Operations | DB & App Platform for AIS, DB & App Platform for EDMS | 04 Apr 2012 | |
| Emergency reboot of router serving building 60 | Planned Intervention | Edoardo Martelli | Network Infrastructure Service | 03 Apr 2012 | |
| Fixed Telephony Service disruption | Service Incident | Anna Raczynska-... | Fixed Line Telephone Service | 02 Apr 2012 | |
| Account Management servers to be upgraded | Planned Intervention | Paolo Tedesco | Multiple Services | 03 Apr 2012 | |
| Oracle Test and Dev database and application services not accessible | Service Incident | Arash Khodabandeh | DB & App Platform for AIS | 02 Apr 2012 | |
| Vidyo Service: System Upgrade | Planned Intervention | Joao Correia Fe... | Remote Collaborative Service | 02 Apr 2012 | |
| All services connected on router l513-c-rftec-7 will be migrated to a new distribution router | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 02 Apr 2012 | |
| Short interruption of network monitoring and statistics | Planned Intervention | Jean-Michel Jou... | Network Configuration Service | 02 Apr 2012 | |
| A new IT web site will be deployed on 10th April. | News & Announcements | Nicole Cremel | |||
| Drupal Mysql instance rebooted. | Service Incident | Ruben Domingo G... | General Purpose DB & App Platform | 30 Mar 2012 | |
| New IT department web site | Service Change | Tim Bell | Web Service | 02 Apr 2012 | |
| Network interruption in building 880-R - POSTPONED | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 03 Apr 2012 | |
| Upgrade of one NAS storage cluster | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 10 Apr 2012 | |
| SLS update problems | Service Incident | Dmitry Ustyushkin | IT Support Services for IT Operations | 28 Mar 2012 | |
| Network monitoring servers upgrade | Planned Intervention | Jean-Michel Jou... | Network Configuration Service | 29 Mar 2012 | |
| Apex recovery in ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 29 Mar 2012 | |
| Upgrade of J2EE Public Service containers to Tomcat 7 | Planned Intervention | Nicolas Bernard... | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments | 29 Mar 2012 | |
| Service Consolidation Infrastructure patching campaign | Planned Intervention | Alexandre Lossent | Multiple Services | 28 Mar 2012 | |
| Oracle SL8500 tape robot tape intervention in building 613 | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 28 Mar 2012 | |
| CvmFS CMS Stratum Zero Migration | Planned Intervention | Steve Traylen | CernVM File System | 02 Apr 2012 | |
| Reorganisation of AFS space for SVNPLOT databases | Planned Intervention | David Asbury | Multiple Services | 27 Mar 2012 | |
| Service-now is down | Service Incident | Zhechka Toteva | Process Application Support | 26 Mar 2012 | |
| Batch resources partially unavailable | Service Incident | Ricardo Salguei... | Batch Service | 23 Mar 2012 | |
| Upgrade of system RPMs on lxbatch nodes | Service Change | Ricardo Salguei... | Batch Service | 26 Mar 2012 | |
| CVI Self Service Interruption | Service Incident | Jose Castro Leon | Server Hosting Service | 23 Mar 2012 | |
| Service-now - hardware maintenance | Planned Intervention | Zhechka Toteva | Process Application Support | 01 Apr 2012 | |
| APEX environment upgrade on CMSR database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 29 Mar 2012 | |
| APEX environment upgrade on ATLR and INT2R databases | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 26 Mar 2012 | |
| CVI service Intervention | Planned Intervention | Jose Castro Leon | Server Hosting Service | 26 Mar 2012 | |
| Problem with HRT reports (both online and scheduled) | Service Incident | Rafal Lyzwa | Personnel Reporting Application Support | 22 Mar 2012 | |
| Deployment of latest security and stability patches to EDMS/ACCDB/CERNDB1 | Planned Intervention | Nilo Segura Chi... | Multiple Services | 27 Mar 2012 | |
| QUALIAC PRODUCTION web service: Possible problems | Service Incident | Andre Regelbrugge | DB & App Platform for AIS | 22 Mar 2012 | |
| CASTOR Name server database reconfiguration | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 27 Mar 2012 | |
| CASTOR Name server upgrade | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 26 Mar 2012 | |
| Apex upgrade in EDMS/ACCDB/CERNDB1 | Planned Intervention | Katarzyna Maria... | DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments | 28 Mar 2012 | |
| Apex upgrade in ITCORE - Recovering data (SDB affected) | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 28 Mar 2012 | |
| Migration of licence servers for Mathematica and NAG | Planned Intervention | Nils Hoimyr | Mathematics Software | 26 Mar 2012 | |
| Apex upgrade on ACCMEAS | Planned Intervention | Katarzyna Maria... | DB & App Platform for Accelerators | 22 Mar 2012 | |
| IT SSB – Search functionality added | News & Announcements | Nicole Cremel | |||
| IT SSB – Search functionality added | Service Change | Nicole Cremel | Service Management Service | 21 Mar 2012 | |
| it-db storage redundant power supply replacement | Planned Intervention | Paul Smith | Multiple Services | 21 Mar 2012 | |
| For Linux (Lxbatch) users: upgrade of system RPMs on lxbatch nodes | News & Announcements | Nicole Cremel | |||
| Upgrade of system RPMs on lxbatch nodes | Service Change | Ignacio Reguero | Batch Service | 20 Mar 2012 | |
| Urgent replacement of a Memory module on secondary DNS Technical Network | Planned Intervention | Jean-Michel Jou... | Network Service for Control and Accelerators | 20 Mar 2012 | |
| QUALIAC PROD move to Safehost | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 21 Mar 2012 | |
| LANDB schema and CS Applications update to support IPv6 | Planned Intervention | Zbigniew Stanecki | Firewall Configuration Service, Network Configuration Service | 25 Mar 2012 | |
| Database service degradation for COMPASS (COMPR) | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 16 Mar 2012 | |
| CDBSQL synchronisation problems | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 14 Mar 2012 | |
| Deploying lemon-gateway patch | Planned Intervention | Ivan Fedorko | IT Support Services for IT Operations | 20 Mar 2012 | |
| Opening of self-service for 20GB workspaces on AFS | Service Change | Arne Wiebalck | Storage Service for Projects & Experiments | 21 Mar 2012 | |
| Déplacement des switches du StarPoint du bat 918 ( 911,912,918) | Planned Intervention | Italo Gard | Network Infrastructure Service | 22 Mar 2012 | |
| Move of afsdb3 | Planned Intervention | Arne Wiebalck | Storage Service for Projects & Experiments | 29 Mar 2012 | |
| Move of afsdb2 | Planned Intervention | Arne Wiebalck | Storage Service for Projects & Experiments | 28 Mar 2012 | |
| Migration LCG distribution route au Bat 513 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 22 Mar 2012 | |
| Move of AFS Fibre Channel fabric | Planned Intervention | Arne Wiebalck | Storage Service for Projects & Experiments | 22 Mar 2012 | |
| Move of AFS Fibre Channel fabric | Planned Intervention | Arne Wiebalck | Storage Service for Projects & Experiments | 21 Mar 2012 | |
| Mathematica and Nag licenses intervention | Planned Intervention | Alvaro Gonzalez... | Multiple Services | 21 Mar 2012 | |
| The Office Communicator application will be upgraded to the latest version named Lync | Service Change | Pawel Grzywaczewski | E-Mail Service | 14 Mar 2012 | |
| CVMFS LHCb Stratum Zero Migration | Planned Intervention | Steve Traylen | CernVM File System | 19 Mar 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 20 Mar 2012 | |
| Replacement of a controller SSD card on the Physics databases cluster | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 14 Mar 2012 | |
| Infor EAM maintenance | Planned Intervention | Pedro Martel | Asset Management Application Support | 19 Mar 2012 | |
| e-groups intermittent proxy errors | Service Incident | Giacomo Tenaglia | DB & App Platform for AIS | 13 Mar 2012 | |
| SINDES lookup to egroups broken | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 12 Mar 2012 | |
| EOSCMS unavailable | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 12 Mar 2012 | |
| Patching of Print servers | Planned Intervention | Bruno Lenski | Multiple Services | 28 Mar 2012 | |
| Patching of DFS Data Servers | Planned Intervention | Bruno Lenski | Multiple Services | 26 Mar 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 14 Mar 2012 | |
| OCSInventory-agent available for MacOS - Please install it on your MAC! | News & Announcements | Nicole Cremel | |||
| Release of OCSInventory-agent for MacOS - Please install it on your MAC! | Service Change | Matthias Schroeder | Mac Desktop Service | 08 Mar 2012 | |
| CASTOR upgrade to 2.1.12 (ALICE) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 19 Mar 2012 | |
| CASTOR upgrade to 2.1.12 (CMS and LHCb) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 12 Mar 2012 | |
| Problems found in CASTORALICE instance | Service Incident | Xavier Espinal ... | Storage Service for Projects & Experiments | 07 Mar 2012 | |
| CVI Hypervisor upgrades March 22nd | Planned Intervention | Jose Castro Leon | Server Hosting Service | 22 Mar 2012 | |
| CVI Hypervisor upgrades March 21st | Planned Intervention | Jose Castro Leon | Server Hosting Service | 21 Mar 2012 | |
| CVI Hypervisor upgrades March 20th | Planned Intervention | Jose Castro Leon | Server Hosting Service | 20 Mar 2012 | |
| CVI Hypervisor upgrades March 19th | Planned Intervention | Jose Castro Leon | Server Hosting Service | 19 Mar 2012 | |
| Qualiac Database unavaliable this morning | Service Incident | Anton Topurov | DB & App Platform for AIS | 07 Mar 2012 | |
| Primary Geant access down (connectivity to European Research and Education Networks) | Service Incident | Edoardo Martelli | Network Infrastructure Service | 06 Mar 2012 | |
| Transparent upgrade of OnTapp storage software to release 8.0.2P6 | Planned Intervention | Dawid Wojcik | Multiple Services | 07 Mar 2012 | |
| Removal of Oracle Client tools in AFS and change of default version | Planned Intervention | Nilo Segura Chi... | Not specified | 19 Mar 2012 | |
| General purpose PDBR database short downtime | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 07 Mar 2012 | |
| Problem with Vidyo Booking through Indico | Service Incident | Joao Correia Fe... | Remote Collaborative Service | 05 Mar 2012 | |
| CASTORPUBLIC upgrade (2.1.12-4) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 05 Mar 2012 | |
| Upgrade to 11.2.0.3 and migration to new hardware of CMS online integration DB | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 05 Mar 2012 | |
| Service-now application restart | Planned Intervention | Zhechka Toteva | Process Application Support | 02 Mar 2012 | |
| AIS PROD Database Oracle Security JANUARY CPU patching | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 05 Mar 2012 | |
| EOSCMS files unavailable | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 01 Mar 2012 | |
| Oracle Upgrade for HACSDB(LANDB) database system | Planned Intervention | Nilo Segura Chi... | Network Configuration Service | 07 Mar 2012 | |
| Software upgrade on Batch nodes | Service Change | Ricardo Salguei... | Batch Service | 01 Mar 2012 | |
| CMSR database compatibility change | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Mar 2012 | |
| Migration of CMS database to new HW in P5 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Mar 2012 | |
| Closure of outgoing firewall ports 1-1023/tcp and /udp | Service Change | Stefan Lueders | Firewall Configuration Service | 13 Mar 2012 | |
| Coupure salle HNC117 bat.918 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 29 Feb 2012 | |
| Compass database hanging | Service Incident | Luca Canali | Multiple Services | 28 Feb 2012 | |
| CMSR database hanging | Service Incident | Luca Canali | Multiple Services | 28 Feb 2012 | |
| SVN server kernel upgrade | Planned Intervention | David Asbury | GRID Development Service | 27 Feb 2012 | |
| CASTORATLAS upgrade to 2.1.12 | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 06 Mar 2012 | |
| Service-Now upgrade to a new release | Service Change | Nicole Cremel | Process Application Support | 19 Feb 2012 | |
| Database upgrade for ITCORE service | Planned Intervention | Nilo Segura Chi... | Multiple Services | 05 Mar 2012 | |
| Patching of DFS Web Servers | Planned Intervention | Bruno Lenski | Multiple Services | 29 Feb 2012 | |
| Patching of DFS Web Servers | Planned Intervention | Bruno Lenski | Multiple Services | 29 Feb 2012 | |
| Patching of DFS Home Servers | Planned Intervention | Bruno Lenski | Multiple Services | 28 Feb 2012 | |
| FTS T0 service upgrade | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 28 Feb 2012 | |
| WLCG production database (LCGR) short downtime | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 27 Feb 2012 | |
| ELECTRICITE - LHC ZONE 5 - Tests Arrêts d'Urgence Généraux (AUG) en USC55 et UXC55 | Planned Intervention | Maryse Claret | Not specified | 01 Mar 2012 | |
| Apex upgrade on devdb11 and devdb10 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 27 Feb 2012 | |
| EOSCMS update to 0.1.2 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 01 Mar 2012 | |
| Service-now - Apply Patch 2 Hotfix 4 of the Aspen release | Planned Intervention | Zhechka Toteva | Process Application Support | 28 Feb 2012 | |
| Security Patch Installations on Web AFS Servers | Planned Intervention | Manuel Malo De ... | Web Service | 27 Feb 2012 | |
| Indico Release 0.98.1 - Installation | Planned Intervention | Jose Benito Gon... | Conference Management Application Support, Conference Rooms Service | 24 Feb 2012 | |
| FTS T2 service upgrade | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 22 Feb 2012 | |
| CVI Hypervisor Maintenance Operation | Planned Intervention | Jose Castro Leon | Server Hosting Service | 23 Feb 2012 | |
| Deploying security PHP patch to lemonweb | Planned Intervention | Ivan Fedorko | IT Support Services for IT Operations | 21 Feb 2012 | |
| ATLAS atlasgrp SVN Repository corrupted | Service Incident | David Asbury | GRID Development Service | 17 Feb 2012 | |
| Account Management: Patch Installation and Configuration Update on Servers | Planned Intervention | Paolo Tedesco | Multiple Services | 21 Feb 2012 | |
| Security Patch Installations on Central Web Servers | Planned Intervention | Manuel Malo De ... | Web Service | 22 Feb 2012 | |
| Transparent intervention on NAS storage | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 20 Feb 2012 | |
| Computer Centre electrical intervention | Planned Intervention | Anthony Grossir | Multiple Services | 20 Feb 2012 | |
| EOSATLAS update to 0.1.2-2 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 20 Feb 2012 | |
| CASTORPUBLIC update to 2.1.12 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 22 Feb 2012 | |
| SLS not responding | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 16 Feb 2012 | |
| Service-Now upgrade to "Aspen" release | Planned Intervention | Zhechka Toteva | Process Application Support | 19 Feb 2012 | |
| Test of the Lemon failover servers | Planned Intervention | Ivan Fedorko | IT Support Services for IT Operations | 21 Feb 2012 | |
| Change of fileclass for Castor user files | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 20 Feb 2012 | |
| Exceed X11 software replacement | Service Change | Michal Kwiatek | Windows Desktop Service | 29 Feb 2012 | |
| CERN to IN2P3 network affecting VOMS, FTS, SAM, MyProxy, .... | Service Incident | Steve Traylen | Multiple Services | 16 Feb 2012 | |
| Emergency shutdown of ALICE online (ALIONR) cluster | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 17 Feb 2012 | |
| Reduction of AFS backup retention period to 6 months | Service Change | Jakub Moscicki | Storage Service for Projects & Experiments | 06 Feb 2012 | |
| Sudden increase of HTAR traffic is overloading access to Geant (R&E network in Europe) | Service Incident | Edoardo Martelli | Multiple Services | 15 Feb 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 16 Feb 2012 | |
| Certain SVN Projects not available | Service Incident | David Asbury | Multiple Services | 15 Feb 2012 | |
| gLite UI hosted on AFS will be updated. | Planned Intervention | Steve Traylen | Interactive Linux Service | 20 Feb 2012 | |
| EOSCMS unavailable for 45min | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 15 Feb 2012 | |
| ELECTRICITE - LHC ZONE 4 - Tests des automatismes diesels pour reprise du réseau secours | Planned Intervention | Maryse Claret | Not specified | 17 Feb 2012 | |
| Migration of LHCb online database to the new hardware | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 16 Feb 2012 | |
| DFS home folder m,t intervention | Service Incident | Bruno Lenski | Multiple Services | 14 Feb 2012 | |
| AFS154 unavailable | Service Incident | Arne Wiebalck | Storage Service for Projects & Experiments | 13 Feb 2012 | |
| Transparent intervention on NAS storage | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 14 Feb 2012 | |
| Batch service unavailable | Service Incident | Ricardo Salguei... | Batch Service | 13 Feb 2012 | |
| Weblogic patching | Planned Intervention | Artur Wiecek | DB & App Platform for AIS, DB & App Platform for EDMS | 13 Feb 2012 | |
| Software upgrade on Batch nodes | Service Change | Ricardo Salguei... | Batch Service | 13 Feb 2012 | |
| EOSCMS in readonly mode | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 13 Feb 2012 | |
| Upgrade in LASER database system | Planned Intervention | Ruben Domingo G... | DB & App Platform for Accelerators | 14 Feb 2012 | |
| Susi db upgrade and patch | Planned Intervention | Arash Khodabandeh | Building Access Management Service | 13 Feb 2012 | |
| Transparent intervention on NAS storage | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 13 Feb 2012 | |
| Upgrade of Microsoft Office Communications server | Service Change | Pawel Grzywaczewski | E-Mail Service | 10 Feb 2012 | |
| Decommissioning of CASTORALICE default pool | Service Change | Xavier Espinal ... | Storage Service for Projects & Experiments | 14 Feb 2012 | |
| people.cern.ch web portal phase-out | Service Change | Bruno Silva De Sousa | Windows Desktop Service | 28 Feb 2012 | |
| CERNDB1/ACCDB/EDMSDB perfomance degraded | Service Incident | Katarzyna Maria... | DB & App Platform for EDMS | 10 Feb 2012 | |
| PHP upgrade on centrally managed web servers | Planned Intervention | Manuel Malo De ... | Web Service | 13 Feb 2012 | |
| EOSCMS update to 0.1.1 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 14 Feb 2012 | |
| Retirement of CERNs LCG CEs | Service Change | Ulrich Schwickerath | GRID Workload Service | 09 Feb 2012 | |
| Upgrade of Oracle SL8500 Tape Library firmware | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 09 Feb 2012 | |
| Patching of LHCB offline production database (LHCBR) | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 13 Feb 2012 | |
| ATLAS integration - INTR database migration and upgrade to Oracle 11gR2 | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 15 Feb 2012 | |
| Network connectivity problems, including WIFI, linked to site power cuts | Service Incident | Nicole Cremel | Multiple Services | 08 Feb 2012 | |
| ELECTRICITE - LHC ZONE 2 | Planned Intervention | Maryse Claret | Not specified | 17 Feb 2012 | |
| Upgrade of PDBR database to 11g | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 08 Feb 2012 | |
| Drupal update to version 7.12 | Planned Intervention | Gregory Timofiejew | Web Service | 08 Feb 2012 | |
| Phase-out of gssklog service | Service Change | Arne Wiebalck | Storage Service for Projects & Experiments | 22 Feb 2012 | |
| EOSATLAS Update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 08 Feb 2012 | |
| Upgrade of LHC Controls Database | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 08 Feb 2012 | |
| Intermittent Restarts on EOSCMS | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 06 Feb 2012 | |
| Upgrade of Oracle SL8500 Tape Library Software | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 07 Feb 2012 | |
| Session Manager unavailability | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 08 Feb 2012 | |
| CMS archival database (CMSARC) switch back to 11.2.0.3 | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 06 Feb 2012 | |
| Patching of ATLAS online production database (ATONR) | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 09 Feb 2012 | |
| Patching of ATLAS offline production database (ATLR) | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 07 Feb 2012 | |
| Patching of ATLAS offline production database (ADCR) | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 07 Feb 2012 | |
| Transaprent intervention on NAS storage | Planned Intervention | Dawid Wojcik | Multiple Services | 06 Feb 2012 | |
| SVN/SVNWEB reconfiguration | Planned Intervention | David Asbury | Developer Productivity Application Support | 07 Feb 2012 | |
| SVN/SVNWEB reconfiguration | Planned Intervention | David Asbury | Developer Productivity Application Support | 06 Feb 2012 | |
| Power cut in LHCb pit and LHCBONR database migration and upgrade to Oracle 11.2.0.3 | Planned Intervention | Dawid Wojcik | Multiple Services | 06 Feb 2012 | |
| New Lemon web frontend in production | Service Change | Ivan Fedorko | IT Support Services for IT Operations | 02 Feb 2012 | |
| DFS services - web page "Manage Your DFS Folders and Quotas" unavailable | Service Incident | Bruno Lenski | Web Service | 02 Feb 2012 | |
| Migration of ATLAS archive database (ATLARC) to new hardware | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 02 Feb 2012 | |
| LCGR database experiencing problems | Service Incident | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 01 Feb 2012 | |
| CMSONR database upgrade to Oracle 11.2.0.3.0 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 02 Feb 2012 | |
| Upgrade and Migration of the CMS Offline Production Database (CMSR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 01 Feb 2012 | |
| ELECTRICITE - LHC ZONE 4 - Tests des automatismes diesels pour reprise du réseau secours | Planned Intervention | Maryse Claret | Not specified | 03 Feb 2012 | |
| New Winservices Website | Planned Intervention | Bruno Lenski | Multiple Services | 31 Jan 2012 | |
| Castor NameServer database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Feb 2012 | |
| Castor Public database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Feb 2012 | |
| Castor Atlas database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Jan 2012 | |
| Castor CMS database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Jan 2012 | |
| Castor LHCB database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Jan 2012 | |
| Castor Alice database security patch application | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Jan 2012 | |
| Migration of services on the router f10 l513-v-rftec-1 (CC Vault) | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 31 Jan 2012 | |
| Stop of the firewall ACL updates during the weekend | Planned Intervention | David Gutierrez... | Network Configuration Service | 27 Jan 2012 | |
| Backup firewall configuration validation | Planned Intervention | David Gutierrez... | Network Infrastructure Service | 30 Jan 2012 | |
| No internet connectivity | Service Incident | Jean-Michel Jou... | Multiple Services | 27 Jan 2012 | |
| General network connectivity problem affecting services including Service-now software | Service Incident | Nicole Cremel | Service Management Service | 27 Jan 2012 | |
| Drupal Web sites not available | Service Incident | Jarek Polok | Web Service | 26 Jan 2012 | |
| Windows patching server DESKTOPWSUS.cern.ch is unavailable | Service Incident | Michal Kwiatek | Windows Desktop Service | 26 Jan 2012 | |
| EOSATLAS update to 0.1.1-11 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 26 Jan 2012 | |
| Possible issue with SLC6 kernel upgrade | Service Incident | Jan Van Eldik | Linux Desktop Service | 26 Jan 2012 | |
| Operating system upgrade on six NAS clusters | Planned Intervention | Ruben Domingo G... | Multiple Services | 26 Jan 2012 | |
| Messages to physics.utoronto.ca were delayed | Service Incident | Pawel Grzywaczewski | E-Mail Service | 24 Jan 2012 | |
| EOSATLAS instability, some files temporarily not available | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 25 Jan 2012 | |
| EDH RAC PROD Database move to Safehost | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 27 Jan 2012 | |
| Upgrade of J2EE Public Service containers to Tomcat 7 | Service Change | Nicolas Bernard... | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments | 29 Mar 2012 | |
| CVMFS stratum 0 change for /cvmfs/atlas-condb.cern.ch. | Service Change | Steve Traylen | CernVM File System | 25 Jan 2012 | |
| Security patch for Atlas integration DB INTR | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 24 Jan 2012 | |
| Patching of INT12R integration database of LHCb experiment | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 25 Jan 2012 | |
| LCG integration databases (INT6R and INT11R) intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 25 Jan 2012 | |
| Rolling intervention on CMS integration (INT2R) database | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 25 Jan 2012 | |
| Rolling intervention on CMS offline preproduction (INT9R) database | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 24 Jan 2012 | |
| CASTORLHCB configuration change | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 31 Jan 2012 | |
| CASTORATLAS configuration change | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 30 Jan 2012 | |
| CASTORALICE configuration change | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 25 Jan 2012 | |
| CASTORCMS configuration change | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 23 Jan 2012 | |
| Web Services site unavailable | Service Incident | Andreas Wagner | Web Service | 20 Jan 2012 | |
| Service 513-C-IP601 intermittent connectivity | Service Incident | Carles Kishimot... | Not specified | 19 Jan 2012 | |
| Service 513-C-IP601 flapping | Service Incident | Carles Kishimot... | Not specified | 19 Jan 2012 | |
| Updates of CVI Infrastructure Servers | Planned Intervention | Jose Castro Leon | Server Hosting Service | 23 Jan 2012 | |
| Service 513-C-IP160 intermittent connectivity | Service Incident | Carles Kishimot... | Not specified | 19 Jan 2012 | |
| Oracle devdb11 service upgrade | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 19 Jan 2012 | |
| Ansys License server upgrade | Planned Intervention | Nils Hoimyr | Mechanical Design Software | 20 Jan 2012 | |
| LCGR database migration and upgrade to Oracle 11gR2 | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 31 Jan 2012 | |
| GPN services at Safehost | Service Incident | Carles Kishimot... | Multiple Services | 19 Jan 2012 | |
| CASTOR Repack database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 19 Jan 2012 | |
| CASTOR LHCB SRM/Stager database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 26 Jan 2012 | |
| CASTOR Public SRM/Stager database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 24 Jan 2012 | |
| CASTOR ALICE SRM/Stager database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 23 Jan 2012 | |
| Upgrade of WMS servers to EMI-1 | Service Change | Alexandre Lossent | GRID Workload Service | 23 Jan 2012 | |
| EOSATLAS update to 0.1.1-10 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 19 Jan 2012 | |
| Perturbation des services GSM et téléphonie fixe (numérotation courte 16xxxx et 7xxxx) | Service Incident | Anna Raczynska-... | Multiple Services | 18 Jan 2012 | |
| switch replacement in service 513-V-IP21 | Planned Intervention | Carles Kishimot... | Multiple Services | 18 Jan 2012 | |
| Migration services router l513-c-rftec-9 | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 19 Jan 2012 | |
| ELECTRICITE - PREVESSIN ZONE BA82 - BAA85 - EHN2 | Planned Intervention | Maryse Claret | Not specified | 26 Jan 2012 | |
| ELECTRICITE - PREVESSIN ZONE BA81 - BB81 - EHN1 | Planned Intervention | Maryse Claret | Not specified | 25 Jan 2012 | |
| Computer centre network problem 02:30 am today | Service Incident | Computer Operations | Multiple Services | 18 Jan 2012 | |
| ELECTRICITE - SITE DE PREVESSIN - BAT. 926 - 927 - 939 | Planned Intervention | Maryse Claret | Not specified | 21 Jan 2012 | |
| ELECTRICITE - LHC ZONE 7 | Planned Intervention | Maryse Claret | Not specified | 24 Jan 2012 | |
| Drupal Mysql backend move and upgrade. | Planned Intervention | Ruben Domingo G... | General Purpose DB & App Platform | 19 Jan 2012 | |
| CASTOR 2.1.11-9 upgrade (ALICE) | Planned Intervention | John Hefferman | Multiple Services | 18 Jan 2012 | |
| LHC Controls database upgrade to Oracle 11gR2 | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 26 Jan 2012 | |
| Upgrade to Oracle 11gR2 for LASERDB database | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 17 Jan 2012 | |
| LEMONRAC ugrade to Oracle 11gR2 | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 19 Jan 2012 | |
| Short interruption for a few LCG services (vault) on Friday 13/01 | Service Incident | Carles Kishimot... | Not specified | 13 Jan 2012 | |
| CASTOR CMS SRM/Stager database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 17 Jan 2012 | |
| CASTOR Atlas SRM/Stager database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 16 Jan 2012 | |
| ELECTRICITE - LHC ZONE 4 Tests annuels des Arrêts d’Urgence Généraux | Planned Intervention | Maryse Claret | Not specified | 23 Jan 2012 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 16 Jan 2012 | |
| Ansys license server crashed | Service Incident | Nils Hoimyr | Mechanical Design Software | 13 Jan 2012 | |
| IT/CS CSR database to be upgraded to Oracle 11gR2 | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 18 Jan 2012 | |
| EOSATLAS update to 0.1.1 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 17 Jan 2012 | |
| Upgrade of two NAS clusters to a new Ontap release. | Planned Intervention | Ruben Domingo G... | Multiple Services | 18 Jan 2012 | |
| ATLAS Offline (ATLR) database migration and upgrade to Oracle 11gR2 | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 17 Jan 2012 | |
| ATLAS Offline (ADCR) database migration and upgrade to Oracle 11gR2 | Planned Intervention | Marcin Blaszczyk | Remote Collaborative Service | 17 Jan 2012 | |
| Firmware upgrade on HP LaserJet P3015 printers | Planned Intervention | Natalie Pocock | Printing Service | 12 Jan 2012 | |
| Disk problem with the CDB server | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 12 Jan 2012 | |
| LHCB offline (LHCBR) database upgrade to Oracle 11g | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 24 Jan 2012 | |
| replacement of a network switch in 513-V ( S513-V-IP21 ) | Planned Intervention | Italo Gard | Multiple Services | 11 Jan 2012 | |
| Monthly patching of central web servers | Planned Intervention | Manuel Malo De ... | Web Service | 16 Jan 2012 | |
| Connect problems to CASTOR (after NameServer database upgrade) | Service Incident | Massimo Lamanna | Storage Service for Projects & Experiments | 11 Jan 2012 | |
| ELECTRICITE - SPS - ZONE 13 - BA3 - BB3 | Planned Intervention | Maryse Claret | Not specified | 18 Jan 2012 | |
| ELECTRICITE - LHC ZONE 2 | Planned Intervention | Maryse Claret | Not specified | 20 Jan 2012 | |
| ELECTRICITE - SPS ZONE NORD - BA80 | Planned Intervention | Maryse Claret | Not specified | 17 Jan 2012 | |
| CASTOR 2.1.11-9 upgrade (LHCB) | Planned Intervention | John Hefferman | Multiple Services | 16 Jan 2012 | |
| CASTOR 2.1.11-9 upgrade (CMS) | Planned Intervention | John Hefferman | Multiple Services | 16 Jan 2012 | |
| CASTOR 2.1.11-9 upgrade (ALICE) | Planned Intervention | John Hefferman | Multiple Services | 12 Jan 2012 | |
| CASTOR 2.1.11-9 upgrade (ATLAS) | Planned Intervention | John Hefferman | Multiple Services | 12 Jan 2012 | |
| CMS archival database (CMSARC) upgrade to 11.2.0.3 | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 17 Jan 2012 | |
| Account Management: servers patching and site update | Planned Intervention | Paolo Tedesco | Multiple Services | 12 Jan 2012 | |
| ATLAS Online (ATONR) database migration and upgrade to Oracle 11gR2 | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 11 Jan 2012 | |
| Ansys license server problem | Service Incident | Nils Hoimyr | Mechanical Design Software | 09 Jan 2012 | |
| Batch service intervention | Planned Intervention | Gavin Mccance | Batch Service | 11 Jan 2012 | |
| CATIA and SmarTeam upgrade to release 20 | Planned Intervention | Line Everaerts | Mechanical Design Software | 13 Jan 2012 | |
| CASTOR NameServer database upgrade | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 11 Jan 2012 | |
| ELECTRICITE - BATIMENTS 271 ET 361 | Planned Intervention | Maryse Claret | Not specified | 16 Jan 2012 | |
| CASTORPUBLIC upgrade | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 10 Jan 2012 | |
| Upgrade to Oracle 11gR2 in accmeas and acclog db | Planned Intervention | Nilo Segura Chi... | DB & App Platform for Accelerators | 10 Jan 2012 | |
| ELECTRICITE - LHC ZONE 6 (Tests annuels) | Planned Intervention | Maryse Claret | Not specified | 16 Jan 2012 | |
| ELECTRICITE - SPS - ZONE 17 | Planned Intervention | Maryse Claret | Not specified | 14 Jan 2012 | |
| ELECTRICITE - LHC ZONE 1.8 | Planned Intervention | Maryse Claret | Not specified | 14 Jan 2012 | |
| Exchange of IT access control card readers (B513, B613, B31) | Planned Intervention | Anthony Grossir | Multiple Services | 10 Jan 2012 | |
| Patching of central Windows web servers | Planned Intervention | Juraj Sucik | Web Service | 30 Dec 2011 | |
| Drupal infrastructure outage | Service Incident | Tim Bell | Web Service | 28 Dec 2011 | |
| ELECTRICITE - BATIMENT 251 | Planned Intervention | Maryse Claret | Not specified | 11 Jan 2012 | |
| ELECTRICITE - SPS - ZONE 16 - BA6 | Planned Intervention | Maryse Claret | Not specified | 11 Jan 2012 | |
| ELECTRICITE - SPS - ZONE 15 - BA5 / BB5 | Planned Intervention | Maryse Claret | Not specified | 10 Jan 2012 | |
| Service-Now unavailable | Service Incident | Sophie Lemaitre | Service Management Service | 21 Dec 2011 | |
| ELECTRICITE - LHC ZONES 3E ET 3Z | Planned Intervention | Maryse Claret | Not specified | 13 Jan 2012 | |
| ELECTRICITE - PREVESSIN - ZONE 14 - BA4 / BB4 / CNGS | Planned Intervention | Maryse Claret | Not specified | 09 Jan 2012 | |
| ELECTRICITE - ZONE LHC1 | Planned Intervention | Maryse Claret | Not specified | 07 Jan 2012 | |
| ELECTRICITE - LHC8 - TI8 | Planned Intervention | Maryse Claret | Not specified | 04 Jan 2012 | |
| ELECTRICITE - ZONE LHC8 | Planned Intervention | Maryse Claret | Not specified | 02 Jan 2012 | |
| ELECTRICITE - PREVESSIN - ZONE 12 | Planned Intervention | Maryse Claret | Not specified | 06 Jan 2012 | |
| ELECTRICITE - PREVESSIN - ZONE 11 | Planned Intervention | Maryse Claret | Not specified | 06 Jan 2012 | |
| EOSATLAS namespace rebooted | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 19 Dec 2011 | |
| ELECTRICITE - MEYRIN - ZONE ISR | Planned Intervention | Maryse Claret | Not specified | 04 Jan 2012 | |
| ELECTRICITE - MEYRIN - ZONE OUEST | Planned Intervention | Maryse Claret | Not specified | 04 Jan 2012 | |
| Batch/LSF only available intermittently | Service Incident | Ricardo Salguei... | Batch Service | 17 Dec 2011 | |
| CERNT3 heavily degraded | Service Incident | Massimo Lamanna | Storage Service for Projects & Experiments | 16 Dec 2011 | |
| Computing Services availability during CERN annual closure 2011 | News & Announcements | Nicole Cremel | |||
| Migration of the CMS online production database (CMSONR) to the hardware at P5 | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 15 Dec 2011 | |
| IT-CS-2011-010 : Déplacement du StarPoint de SR1 d’un UPS a un autre UPS | Planned Intervention | Italo Gard | Network Infrastructure Service, Network Service for Projects & Experiments | 15 Dec 2011 | |
| IT-CS-2011-009 : Changement cables alimention des switchs dans le StarPoint 3524-1 | Planned Intervention | Italo Gard | Network Infrastructure Service, Network Service for Projects & Experiments | 15 Dec 2011 | |
| ELECTRICITE - SPS - BB4 | Planned Intervention | Maryse Claret | Not specified | 27 Dec 2011 | |
| ELECTRICITE - SPS - ZONE 12 | Planned Intervention | Maryse Claret | Not specified | 27 Dec 2011 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 14 Dec 2011 | |
| CVMFS CERN stratum 1 migration to new stratum 0 | Planned Intervention | Steve Traylen | WLCG Proxy Services | 15 Dec 2011 | |
| Patching of the CMS offline production database (CMSR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 14 Dec 2011 | |
| ELECTRICITE - PREVESSIN - ZONE 10 | Planned Intervention | Maryse Claret | Not specified | 22 Dec 2011 | |
| AIS application servers security patch installation | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 13 Dec 2011 | |
| CERNTSVMM to be merged into CERNTS2012 | Service Change | Jan Van Eldik | Server Hosting Service | 14 Dec 2011 | |
| Oracle SL8500 tape robot tape intervention in building 513 | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 14 Dec 2011 | |
| ERT PROD Database move to Safehost | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 14 Dec 2011 | |
| INT6R database migration to new hardware and upgrade to 11.2.0.3 | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 14 Dec 2011 | |
| CMS integration database (INT9R) migration to new hardware and upgrade to 11.2.0.3 | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 14 Dec 2011 | |
| Power cuts during the week-end due to emergency stop tests of the PS and Booster | News & Announcements | Nicole Cremel | |||
| Temporary migration of the CMS online production database to CERN CC | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 09 Dec 2011 | |
| Emergency shutdown of ALICE online (ALIONR) cluster followed by patching | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 08 Dec 2011 | |
| Drupal update to version 7.10 | Planned Intervention | Gregory Timofiejew | Web Service | 08 Dec 2011 | |
| CASTOR 2.11 SRM upgrade (ATLAS) | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 15 Dec 2011 | |
| CASTOR 2.11 SRM upgrade (CMS) | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 15 Dec 2011 | |
| CASTOR 2.11 SRM upgrade (ALICE) | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 14 Dec 2011 | |
| CASTOR 2.11 SRM upgrade (LHCB) | Planned Intervention | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 14 Dec 2011 | |
| ELECTRICITE - SITE DE MEYRIN | Planned Intervention | Maryse Claret | Service Management Service | 17 Dec 2011 | |
| LCGR database is experiencing problems | Service Incident | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 06 Dec 2011 | |
| FTS Tier2 Agent Migration | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 07 Dec 2011 | |
| CERNT3 Stager database upgrade - 07.12.11 at 9:00 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 07 Dec 2011 | |
| Update in Foundation data of Account Management system | Planned Intervention | Paolo Tedesco | Multiple Services | 06 Dec 2011 | |
| SVN warning when accessing a repository through browser | Service Change | Georgios Koloventzos | IT Projects | 12 Dec 2011 | |
| Replacement of fan on LHCB offline (LHCBR) database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 08 Dec 2011 | |
| LHCB offline (LHCBR) reboot | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 08 Dec 2011 | |
| One of Atlas offline databases (ADCR) works with 2 of 3 nodes. | Service Incident | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 05 Dec 2011 | |
| ELECTRICITE - LHC ZONE 5 | Planned Intervention | Maryse Claret | Service Management Service | 12 Dec 2011 | |
| ELECTRICITE MEYRIN - SPS - PREVESSIN - ZONE NORD - LHC1 à LHC8 - LHC1.8 | Planned Intervention | Maryse Claret | Service Management Service | 13 Dec 2011 | |
| DFS data move | Planned Intervention | Bruno Lenski | Multiple Services | 05 Dec 2011 | |
| EOSATLAS failover | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 02 Dec 2011 | |
| Firmware upgrade on the router of building 31 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 05 Dec 2011 | |
| Ansys license server problem | Service Incident | Nils Hoimyr | Mechanical Design Software | 01 Dec 2011 | |
| EOSATLAS update to new software release (eos 0.1.0-rc44) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 05 Dec 2011 | |
| Problem with SSO login for Service-now (SNOW tool) | Service Incident | Nicole Cremel | Service Management Service | 30 Nov 2011 | |
| Security patches installation | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 29 Nov 2011 | |
| Service Consolidation Infrastructure patching campaign | Planned Intervention | Alexandre Lossent | Multiple Services | 30 Nov 2011 | |
| ELECTRICITE - MEYRIN - ZONE PS et BOOSTER | Planned Intervention | Maryse Claret | Not specified | 10 Dec 2011 | |
| Linux Upgrade on IT-DB PRODUCTION databases and application servers. | Planned Intervention | Giacomo Tenaglia | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments, General Purpose DB & App Platform, J2EE Platform Service | 06 Dec 2011 | |
| Firmware upgrade on the router of building 31 | Planned Intervention | Gyorgy Balazs | Network Infrastructure Service | 29 Nov 2011 | |
| Upgrade of INT12R (LHCB integration database) to Oracle 11g | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 30 Nov 2011 | |
| Short interruption LCG services connected to L513-v-rftec-3 | Service Incident | Carles Kishimot... | Not specified | 25 Nov 2011 | |
| EOSCMS update to new software release (eos 0.1.0-rc44) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 28 Nov 2011 | |
| Apex upgrade on AIS RAC PROD | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 28 Nov 2011 | |
| Reboot of CDB, SWrep, SINDES, SMS servers | Planned Intervention | Veronique Lefebure | IT Support Services for IT Operations | 28 Nov 2011 | |
| E-Groups archives upgrade | Service Change | Bruno Silva De Sousa | Web Service | 12 Dec 2011 | |
| Upgrades of CVI infrastructure servers | Planned Intervention | Jan Van Eldik | Server Hosting Service | 28 Nov 2011 | |
| User home folders c,g,h on DFS unavailable | Service Incident | Bruno Lenski | Windows Desktop Service | 24 Nov 2011 | |
| ADCR database is unavailable | Service Incident | Marcin Blaszczyk | DB & App Platform for Accelerators | 23 Nov 2011 | |
| New media streaming servers | Planned Intervention | Juraj Sucik | Web Service | 24 Nov 2011 | |
| Upgrade of ATLAS archive (ATLARC) database to Oracle 11g version | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 24 Nov 2011 | |
| EOSCMS headnode hw problem | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 23 Nov 2011 | |
| SSO signing certificate replacement (login.cern.ch) | Planned Intervention | Emmanuel Ormancey | Multiple Services | 30 Nov 2011 | |
| AFS server afs106 down | Service Incident | Arne Wiebalck | Not specified | 23 Nov 2011 | |
| Upgrade of SLS application | Planned Intervention | Dmitry Ustyushkin | IT Support Services for IT Operations | 24 Nov 2011 | |
| HP print server down | Service Incident | Bruno Lenski | Printing Service | 22 Nov 2011 | |
| SRM-PUBLIC degraded, client-side timeouts | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 22 Nov 2011 | |
| Patching of Print servers | Planned Intervention | Bruno Lenski | Multiple Services | 30 Nov 2011 | |
| Services for offline DB atlas ADCR down for 25 min | Service Incident | Luca Canali | DB & Application Platform Service for Projects & Experiments | 22 Nov 2011 | |
| New Procedure for Identity Verification in relation to Account Operations at the CERN | Service Change | Nicole Cremel | Identity and Resource Management Application Support | 28 Nov 2011 | |
| Replacement of switch used by Atlas DB ADCR | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 22 Nov 2011 | |
| CERN Kerberos KDC change for Linux and MacOS desktops | Service Change | John Hefferman | Multiple Services | 16 Jan 2012 | |
| New Phishing attack | News & Announcements | Catherine Delamare | |||
| New phishing attack | Article | Catherine Delamare | |||
| move of DFS websites\t data | Planned Intervention | Bruno Lenski | Multiple Services | 21 Nov 2011 | |
| VOMS service on lcg-voms.cern.ch unavailable. | Service Incident | Steve Traylen | WLCG Proxy Services | 21 Nov 2011 | |
| Upgrade of APEX framework on PDBR database (infuencing Session Manager availability) | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 21 Nov 2011 | |
| ATLAS integration database (INT8R) migration to new hardware | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 22 Nov 2011 | |
| DFS links un-available | Service Incident | Bruno Lenski | Not specified | 18 Nov 2011 | |
| CASTOR 2.11 SRM upgrade (PUBLIC) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 22 Nov 2011 | |
| Patching of DFS Home Servers | Planned Intervention | Bruno Lenski | Multiple Services | 12 Dec 2011 | |
| Patching of DFS Home Servers | Planned Intervention | Bruno Lenski | Multiple Services | 27 Feb 2012 | |
| Patching of DFS Data Servers | Planned Intervention | Bruno Lenski | Multiple Services | 01 Dec 2011 | |
| Patching of DFS Data Servers | Planned Intervention | Bruno Lenski | Multiple Services | 30 Nov 2011 | |
| INT11R migration to new hardware | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 22 Nov 2011 | |
| Upgrade on the oraweb and apex oracle applications servers | Planned Intervention | Nilo Segura Chi... | Multiple Services | 21 Nov 2011 | |
| Intervention on router l513-v-rftec-2 | Planned Intervention | Italo Gard | Network Infrastructure Service | 18 Nov 2011 | |
| Account Management: software patching | Planned Intervention | Paolo Tedesco | Multiple Services | 18 Nov 2011 | |
| CVI hypervisor upgrades between Nov 22 and Nov 25 | Planned Intervention | Jan Van Eldik | Service Information Service | 22 Nov 2011 | |
| Collaboration Workspaces and E-Groups archives unavailability | Planned Intervention | Bruno Silva De Sousa | Web Service | 22 Nov 2011 | |
| Reboot of the central web servers | Planned Intervention | Juraj Sucik | Web Service | 17 Nov 2011 | |
| CERN Document Server (CDS) Software Upgrade | Planned Intervention | Jean-Yves Le Meur | Digital Document Service, Digital Library Service | 16 Nov 2011 | |
| EOSATLAS instabilities and emergency update | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 16 Nov 2011 | |
| EOSATLAS namespace reboot | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 16 Nov 2011 | |
| AIS RAC PROD Database move to Safehost | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 25 Nov 2011 | |
| External DNS problem | Service Incident | David Gutierrez... | Network Infrastructure Service | 16 Nov 2011 | |
| web sites unvailable | Service Incident | Bruno Lenski | Multiple Services | 16 Nov 2011 | |
| Maintenance of the CERN telephone exchanges | Planned Intervention | Frederic Chapron | Fixed Line Telephone Service | 16 Nov 2011 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 16 Nov 2011 | |
| Update of Ontap OS on Castor DB servers | Planned Intervention | Nilo Segura Chi... | DB & Application Platform Service for Projects & Experiments | 15 Nov 2011 | |
| 100GbE link in production for network connection to LCG core router L513-b-rbrmx-2 | Service Change | Nicole Cremel | Network Configuration Service, Network Infrastructure Service | 14 Nov 2011 | |
| Account Management service interruption | Planned Intervention | Paolo Tedesco | Multiple Services | 11 Nov 2011 | |
| Reboot of the central web servers | Planned Intervention | Juraj Sucik | Web Service | 16 Nov 2011 | |
| Software upgrade of network router l513-e-rbrml-2 | Planned Intervention | Italo Gard | Network Configuration Service, Network Infrastructure Service | 11 Nov 2011 | |
| SLS is degraded | Service Incident | Zhechka Toteva | IT Support Services for IT Operations | 10 Nov 2011 | |
| Ontap OS upgrade on Accelerator storage controllers | Planned Intervention | Ruben Domingo G... | DB & App Platform for Accelerators | 10 Nov 2011 | |
| Windows home directories (C, G, H) | Planned Intervention | Christian Boissat | Not specified | 10 Nov 2011 | |
| DFS Home server down | Service Incident | Christian Boissat | Not specified | 09 Nov 2011 | |
| Move R513-C-RFTE6-1 services to Brocade | Planned Intervention | Italo Gard | Network Infrastructure Service | 09 Nov 2011 | |
| LCG distribution router (l513-v-rbrmx-1) upgarde | Planned Intervention | Italo Gard | Network Service for Projects & Experiments | 10 Nov 2011 | |
| ATLAS VOMRS not syncing to VOMS | Planned Intervention | Steve Traylen | WLCG Proxy Services | 09 Nov 2011 | |
| Infor EAM relocation | Planned Intervention | Arash Khodabandeh | Asset Management Application Support | 07 Nov 2011 | |
| Transparent upgrade of CASTOR central name servers to 2.1.11-8 | Planned Intervention | John Hefferman | Multiple Services | 10 Nov 2011 | |
| AIS PROD Databases October Security Patching (October CPU) | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 08 Nov 2011 | |
| BATCH Service affected over the weekend | Service Incident | Ricardo Salguei... | Batch Service | 04 Nov 2011 | |
| Intervention on ATLAS and LHCB T0-T1s Oracle data replication service | Planned Intervention | Zbigniew Baranowski | Database Replication Services | 08 Nov 2011 | |
| Patching of ATLAS archive (ATLARC) database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 09 Nov 2011 | |
| Patching of ALICE and COMPASS PVSS replica (PDBR) database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| Patching of ATLAS offline production database (ADCR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 08 Nov 2011 | |
| Patching of ATLAS offline production database (ATLR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 08 Nov 2011 | |
| Apex upgrade on Castor NS DB | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| Apex upgrade on ITCORE | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| Patching of ATLAS online production database (ATONR) - rolling intervention. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| WLCG production database (LCGR) rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| SRM-EOSATLAS (unable to authenticate CERN certificate) | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 03 Nov 2011 | |
| FTS T0 Export Agent Nodes Migration to SLC5 | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 08 Nov 2011 | |
| Patching of LHCb offline production database (LHCBR) | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 07 Nov 2011 | |
| NOTE DE COUPURE ELECTRICITE - LHC POINT 8 - SX8 | Planned Intervention | Maryse Claret | Service Management Service | 08 Nov 2011 | |
| Oracle security patch applied on ITCORE and LEMONRAC | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 03 Nov 2011 | |
| Certificate Change in CVI webserver | Planned Intervention | Jan Van Eldik | Server Hosting Service | 03 Nov 2011 | |
| NOTE DE COUPURE ELECTRICITE - LHC POINT 8 - SX8 | Planned Intervention | Maryse Claret | Service Management Service | 07 Nov 2011 | |
| Linux Upgrade on IT-DB non-production database and application servers. | Planned Intervention | Ewan Roche | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments | 08 Nov 2011 | |
| LCG core router upgrade | Planned Intervention | Italo Gard | Network Infrastructure Service | 07 Nov 2011 | |
| Patching of CMS archival database (CMSARC) | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 03 Nov 2011 | |
| Patching of CMS offline production database (CMSR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 03 Nov 2011 | |
| Transparent upgrade of CASTOR 2.1.11-8 on CASTOR Atlas, Alice and CMS | Planned Intervention | John Hefferman | Storage Service for Projects & Experiments | 07 Nov 2011 | |
| Transparent upgrade of CASTOR 2.1.11-8 on CASTOR Public and LHCB | Planned Intervention | John Hefferman | Storage Service for Projects & Experiments | 03 Nov 2011 | |
| Patching of CMS online production database (CMSONR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 03 Nov 2011 | |
| Atlas offline DB services (ATLR) not available | Service Incident | Luca Canali | DB & Application Platform Service for Projects & Experiments | 01 Nov 2011 | |
| EOSCMS update to new software release (eos 0.1.0-rc41) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 02 Nov 2011 | |
| CASTOR name servers head nodes upgrade | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 01 Nov 2011 | |
| EOSCMS EONOET (unable to access quota space) glitch | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 28 Oct 2011 | |
| FTS T0 Export Webserver Migration to SLC5 | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 31 Oct 2011 | |
| Castor NameServer database upgrade - 02-Nov at 11:00 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 02 Nov 2011 | |
| LHCB Stager/SRM/DLF database upgrade - 02-Nov at 10:30 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 02 Nov 2011 | |
| CMS Stager/SRM/DLF database upgrade - 01-Nov at 10:00 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Nov 2011 | |
| Atlas Stager/SRM/DLF database upgrade - 01-Nov at 9:30 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 01 Nov 2011 | |
| Public Stager/SRM/DLF database upgrade - 31-Oct at 15:00 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2011 | |
| CERNT3 Stager/SRM/DLF database upgrade - 31-Oct at 11:30 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2011 | |
| ALICE Stager/SRM/DLF database upgrade - 31-Oct at 11:00 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2011 | |
| LANDB/CSR database upgrade - 31-Oct at 17:45 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Oct 2011 | |
| EOSATLAS update to new release (eos 0.1.0-rc40d) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 27 Oct 2011 | |
| Important information on Mac support and Software Updates. | News & Announcements | Andreas Wagner | |||
| Upgrade of CERN Search Engine | Service Change | Andreas Wagner | Web Service | 27 Oct 2011 | |
| edms/accdb/cerndb1 database upgrade - 31-Oct at 18:00 | Planned Intervention | Nilo Segura Chi... | DB & App Platform for EDMS, General Purpose DB & App Platform | 31 Oct 2011 | |
| CMS VOMRS not syncing to VOMS | Service Incident | Steve Traylen | WLCG Proxy Services | 25 Oct 2011 | |
| New LCG core router in production | Planned Intervention | Carles Kishimot... | Not specified | 26 Oct 2011 | |
| SRM-EOSATLAS out of file descriptors | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 25 Oct 2011 | |
| Database upgrade in DEVDB10 | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 25 Oct 2011 | |
| Force10 Linecard crash impacting three services in the CC | Service Incident | David Gutierrez... | Multiple Services | 25 Oct 2011 | |
| INT6R rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 27 Oct 2011 | |
| INT11R upgrade to Oracle 11.2.0.3 | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 25 Oct 2011 | |
| EOSATLAS, EOSCMS emergency update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 24 Oct 2011 | |
| Intervention on Infor EAM | Planned Intervention | Belinda Chan Kw... | Multiple Services | 24 Oct 2011 | |
| INT12R database rolling intervention (patch application) | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 25 Oct 2011 | |
| EOSATLAS: cannot remove files via SRM | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 24 Oct 2011 | |
| Enhancement in the synchronisation tool from CDB to CDBSQL (cdb2sql-ora) | Planned Intervention | Zhechka Toteva | IT Support Services for IT Operations | 24 Oct 2011 | |
| Business Objects - patching of production servers | Planned Intervention | Jan Janke | BI Reporting Application Support | 27 Oct 2011 | |
| devdb11 not available | Service Incident | Nilo Segura Chi... | DB & App Platform for EDMS | 21 Oct 2011 | |
| Upgrade of GPN and LCG routers | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 27 Oct 2011 | |
| Move of DFS Home directories - login J and L | Planned Intervention | Christian Boissat | Multiple Services | 22 Oct 2011 | |
| EOSCMS FST update (rc40a) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 20 Oct 2011 | |
| update of GS-AIS services | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 20 Oct 2011 | |
| Service-Now – New Request Fulfillment process | Service Change | Patricia Mendez... | Service Management Service | 23 Oct 2011 | |
| EOSATLAS update to new release (eos 0.1.0-rc40) and replacement of srm server | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 24 Oct 2011 | |
| Partial disruption of GSM service | Service Incident | Frederic Chapron | Mobile Telephone Service | 19 Oct 2011 | |
| Reboot of the central web servers | Planned Intervention | Juraj Sucik | Web Service | 24 Oct 2011 | |
| EOSCMS update to new software release (eos 0.1.0-rc40) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 20 Oct 2011 | |
| Reseating RLM card on one NAS controllers | Planned Intervention | Ruben Domingo G... | HR-internal Computing Support Service | 13 Oct 2011 | |
| Addition of 2 nodes to Atlas offline DB cluster | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 13 Oct 2011 | |
| EDH servers update | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 13 Oct 2011 | |
| One LCG distribution router in the vault crashed this morning at 11:35 | Service Incident | Italo Gard | Network Infrastructure Service | 12 Oct 2011 | |
| Monthly Patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 13 Oct 2011 | |
| CET Access Problem | Service Incident | Derek Mathieson | Financial Reporting Application Support | 12 Oct 2011 | |
| Enabling diagnostics utilities on CMSR production database | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 11 Oct 2011 | |
| SRM-EOSATLAS stuck | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 10 Oct 2011 | |
| AFS server problem | Service Incident | Jakub Moscicki | Storage Service for Projects & Experiments | 10 Oct 2011 | |
| High CPU load on the GPN router at SAFEHOST | Service Incident | Italo Gard | Network Infrastructure Service | 10 Oct 2011 | |
| BATIMENT R13-2-RHPZM-1 déplacement liaison backup. | Planned Intervention | Italo Gard | Network Infrastructure Service | 12 Oct 2011 | |
| R513-B-RHP82-1/2 insertion module 10g. | Planned Intervention | Italo Gard | Network Infrastructure Service | 11 Oct 2011 | |
| Locks on Oracle HR and related applications | Service Incident | Francois Briard | Multiple Services | 10 Oct 2011 | |
| EOSATLAS emergency update on diskservers | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 07 Oct 2011 | |
| Drupal update to version 7.8 | Planned Intervention | Gregory Timofiejew | Web Service | 10 Oct 2011 | |
| Spontaneous reboot of CMSR database node 3 | Service Incident | Dawid Wojcik | DB & Application Platform Service for Projects & Experiments | 06 Oct 2011 | |
| Indico service - Stopping export.py; Move to HTTP API now! | Service Change | Jose Benito Gon... | Conference Management Application Support | 04 Nov 2011 | |
| EDH application server restart | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 06 Oct 2011 | |
| Coupure de reseau sur plusieurs barraques au point 5 | Service Incident | Italo Gard | Network Infrastructure Service | 05 Oct 2011 | |
| Reboot of file servers for web sites source files on DFS | Planned Intervention | Juraj Sucik | Web Service | 06 Oct 2011 | |
| EOSCMS FST update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 05 Oct 2011 | |
| Problems with the Service Desk tool (Service-now) | Service Incident | Nicole Cremel | Process Application Support | 04 Oct 2011 | |
| Oracle devdb11 database upgrade | Planned Intervention | Eva Dafonte Perez | General Purpose DB & App Platform | 04 Oct 2011 | |
| Transparent upgrade of CASTORATLAS | Planned Intervention | Ignacio Reguero | Storage Service for Projects & Experiments | 04 Oct 2011 | |
| DFS Home server Down | Service Incident | Christian Boissat | Not specified | 20 Oct 2011 | |
| Accidental removal of Chrome browser | Service Incident | Tim Bell | Windows Desktop Service | 30 Sep 2011 | |
| EOSATLAS update to new software release | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 04 Oct 2011 | |
| EOSCMS update to new software release | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 04 Oct 2011 | |
| Transparent upgrade of CASTORCMS to 2.1.11-6 | Planned Intervention | Ignacio Reguero | Storage Service for Projects & Experiments | 03 Oct 2011 | |
| DFS Home server Down | Service Incident | Bruno Lenski | Not specified | 29 Sep 2011 | |
| PDBR production database partially unavailable | Service Incident | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 29 Sep 2011 | |
| EOSCMS update to new software release (eos 0.1.0-rc36) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 29 Sep 2011 | |
| EOSATLAS update to new software release (eos 0.1.0-rc33) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 29 Sep 2011 | |
| Linux Upgrade on IT-DB PROD database and application servers | Planned Intervention | Artur Wiecek | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments, General Purpose DB & App Platform | 04 Oct 2011 | |
| CMS offline production DB (CMSR) unavailable | Service Incident | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 27 Sep 2011 | |
| EDH Leave Request will be unavailable | Planned Intervention | Nicolas Decrevel | Leave Request and Personal Schedule Application Support | 30 Sep 2011 | |
| SLS shows "grey" services | Service Incident | Veronique Lefebure | IT Support Services for IT Operations | 23 Sep 2011 | |
| NOTE DE COUPURE ELECTRICITE - BAT. 287 Zone test TE/EPC | Planned Intervention | Maryse Claret | Not specified | 30 Sep 2011 | |
| 0513 S-0034: network problem since 20:08. | Service Incident | Computer Operations | Under Investigation | 24 Sep 2011 | |
| High risk of unsafe web browsing | Security announcement | Stefan Lueders | |||
| CMSONR Database reduced availibility | Service Incident | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 23 Sep 2011 | |
| Upgrade of APEX framework on ATLR database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 26 Sep 2011 | |
| Upgrade of APEX framework on CMSR database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 26 Sep 2011 | |
| Account Management: HW maintenance and SW upgrade | Planned Intervention | Paolo Tedesco | Multiple Services | 23 Sep 2011 | |
| Upgrade of CVI infrastructure server | Planned Intervention | Jan Van Eldik | Server Hosting Service | 26 Sep 2011 | |
| PHP upgrade on configuration on centrally managed web servers | Service Change | Juraj Sucik | Web Service | 26 Sep 2011 | |
| Self service password reset (forgotten password) | Service Change | Nick Ziogas | Multiple Services | 26 Sep 2011 | |
| Account Management software patching | Planned Intervention | Paolo Tedesco | Multiple Services | 21 Sep 2011 | |
| EOSCMS update to new software release | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 22 Sep 2011 | |
| EOSATLAS update to new software release | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 22 Sep 2011 | |
| Upgrades of CVI infrastructure servers | Planned Intervention | Jan Van Eldik | Server Hosting Service | 22 Sep 2011 | |
| Clone of EOSCMS update to new software release (eos 0.1.0-rc30b) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 19 Sep 2011 | |
| prod* queues on batch will be retired | Service Change | Gavin Mccance | Batch Service | 20 Sep 2011 | |
| Service Consolidation Infrastructure patching campaign | Planned Intervention | Alexandre Lossent | Multiple Services | 19 Sep 2011 | |
| AFS server problem | Service Incident | Jakub Moscicki | Storage Service for Projects & Experiments | 19 Sep 2011 | |
| Account Management Service unavailable | Service Incident | Paolo Tedesco | Multiple Services | 19 Sep 2011 | |
| DFS folder migration | Planned Intervention | Bruno Lenski | Multiple Services | 21 Sep 2011 | |
| Replacing EOSCMS Headnodes and instance update | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 21 Sep 2011 | |
| EOSCMS files inconsistency | Service Incident | Luca Mascetti | Storage Service for Projects & Experiments | 16 Sep 2011 | |
| Only for IT Service Managers: machine_excpetion alarm on kernel 2.6.18-274.el5 | Service Incident | Ivan Fedorko | Multiple Services | 16 Sep 2011 | |
| Change of PHP configuration on centrally managed web servers | Service Change | Juraj Sucik | Web Service | 21 Sep 2011 | |
| Application Upgrade of http://network.cern.ch | Planned Intervention | Jose Carlos Lun... | Network Configuration Service | 15 Sep 2011 | |
| Batch jobs can now be submitted with user priority | Service Change | Gavin Mccance | Batch Service | 15 Sep 2011 | |
| Migration of DFS folder | Planned Intervention | Bruno Lenski | Multiple Services | 19 Sep 2011 | |
| Monthly patching of Terminal Servers | Planned Intervention | Bruno Lenski | Multiple Services | 19 Sep 2011 | |
| DFS Home Server Patching | Planned Intervention | Bruno Lenski | Multiple Services | 20 Sep 2011 | |
| DFS Home Server Patching | Planned Intervention | Bruno Lenski | Multiple Services | 19 Sep 2011 | |
| Apex upgrade on EDMS/ACCDB/CERNDB1 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 21 Sep 2011 | |
| Apex upgrade on devdb11 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 15 Sep 2011 | |
| Monitoring of OIS services down | Service Incident | Bruno Lenski | Multiple Services | 14 Sep 2011 | |
| Web site logs not available | Planned Intervention | Juraj Sucik | Web Service | 14 Sep 2011 | |
| Restart Apache servers daily in SVNWEB | Planned Intervention | David Asbury | Multiple Services | 12 Sep 2011 | |
| EOSCMS update to new software release (eos 0.1.0-rc30) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 14 Sep 2011 | |
| High risk of unsafe web browsing | Service Incident | Stefan Lueders | Multiple Services | 13 Sep 2011 | |
| Indico - Software upgrade | Planned Intervention | Jose Benito Gon... | Conference Management Application Support | 13 Sep 2011 | |
| AIS PROD Databases July Security Patching (July CPU) | Planned Intervention | Andre Regelbrugge | DB & App Platform for AIS | 13 Sep 2011 | |
| SINDES database | Service Change | Veronique Lefebure | IT Support Services for IT Operations | 12 Sep 2011 | |
| Partial unavailability of LCG database | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 11 Sep 2011 | |
| CASTORPUBLIC problem | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 10 Sep 2011 | |
| EOSATLAS update to new software release (eos 0.1.0-rc30) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 09 Sep 2011 | |
| CASTORCMS transparent update to 2.1.11-5 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 08 Sep 2011 | |
| NVEM battery replacement on two CASTOR Nas controllers. | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 09 Sep 2011 | |
| Data ontap upgrade on six controllers | Planned Intervention | Ruben Domingo G... | DB & App Platform for AIS | 21 Sep 2011 | |
| For IT SSB contributors: new “clone” functionality | News & Announcements | Nicole Cremel | |||
| Upgrade of Ontap operating system on six NAS controllers | Planned Intervention | Ruben Domingo G... | DB & App Platform for AIS | 07 Sep 2011 | |
| EOSATLAS update to new software release ( eos 0.1.0-rc29 ) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 06 Sep 2011 | |
| Potential Acron service disruption caused by Equallogic controllers firmware upgrade | Planned Intervention | John Hefferman | Multiple Services | 12 Sep 2011 | |
| Audioconference service MyTeamWork intervention | Planned Intervention | Italo Gard | Conference Rooms Service | 08 Sep 2011 | |
| Reboot of web server webh22 | Planned Intervention | Juraj Sucik | Web Service | 07 Sep 2011 | |
| Reconfiguration of web sites that use SSO | Planned Intervention | Juraj Sucik | Web Service | 13 Sep 2011 | |
| Web sites migration | Planned Intervention | Juraj Sucik | Web Service | 12 Sep 2011 | |
| Web site migration | Planned Intervention | Juraj Sucik | Web Service | 19 Sep 2011 | |
| II Equallogic controllers firmware upgrade on the Service Consolidation Infrastructure | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 12 Sep 2011 | |
| III Equallogic controllers firmware upgrade on the Service Consolidation Infrastructure | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 13 Sep 2011 | |
| EOSATLAS update to new software release | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 05 Sep 2011 | |
| SVNWEB Load Balacing Change (transparent) | Planned Intervention | David Asbury | Multiple Services | 12 Sep 2011 | |
| Linux Upgrade on IT-DB non-production database and application servers. | Planned Intervention | Giacomo Tenaglia | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments, General Purpose DB & App Platform | 06 Sep 2011 | |
| CDS server upgrade | Planned Intervention | Samuele Kaplun | Digital Document Service, Digital Library Service | 31 Aug 2011 | |
| Collaboration Workspaces (SharePoint sites) upgrade | Service Change | Bruno Silva De Sousa | Web Service | 17 Sep 2011 | |
| Replication of ATLAS data to Tier1 sites UNAVAILABLE | Service Incident | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 31 Aug 2011 | |
| MyProxy Service Patch Applied | Service Incident | Steve Traylen | WLCG Proxy Services | 31 Aug 2011 | |
| Application of llatest CPU on Castor NS database | Planned Intervention | Katarzyna Maria... | Storage Service for Projects & Experiments | 31 Aug 2011 | |
| Hardware component replacement on one Nas controller | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 31 Aug 2011 | |
| TWiki - re-installation of the production server. | Planned Intervention | Pete Jones | Twiki Service | 31 Aug 2011 | |
| Apex upgrade on devdb10 | Planned Intervention | Katarzyna Maria... | DB & Application Platform Service for Projects & Experiments | 31 Aug 2011 | |
| Software upgrade on lxbatch | Planned Intervention | Ulrich Schwickerath | Batch Service | 30 Aug 2011 | |
| Batch service NFS store replacement | Planned Intervention | Gavin Mccance | Batch Service | 31 Aug 2011 | |
| Short intervention on myproxy.cern.ch | Planned Intervention | Gavin Mccance | WLCG Proxy Services | 30 Aug 2011 | |
| Hardware Request site redirected to Service Portal | Service Change | Catharine Noble | HW Procurement Service | 30 Aug 2011 | |
| Patching of ATLAS and LHCB downstream databases (ATLDSC, LHCBDSC), T0-T1 replication downtime. | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 31 Aug 2011 | |
| Upgrade on CERN Tier 2 File Transfer Service (FTS) | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 31 Aug 2011 | |
| Equallogic controllers firmware upgrade on the Service Consolidation Infrastructure | Planned Intervention | Juan Manuel Guijarro | Multiple Services | 05 Sep 2011 | |
| Problem with EDH Application | Service Incident | Ben Couturier | Multiple Services | 29 Aug 2011 | |
| ALICE production database services for online (ALIONR) rolling intervention | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 30 Aug 2011 | |
| Patching of COMPASS production database (COMPR) | Planned Intervention | Dawid Wojcik | DB & Application Platform Service for Projects & Experiments | 30 Aug 2011 | |
| Patching of LHCb offline production database (LHCBR) | Planned Intervention | Dawid Wojcik | DB & Application Platform Service for Projects & Experiments | 31 Aug 2011 | |
| Patching of LHCb online production database (LHCBONR) | Planned Intervention | Dawid Wojcik | DB & Application Platform Service for Projects & Experiments | 29 Aug 2011 | |
| Restart of IIS 7 web servers | Planned Intervention | Bruno Lenski | Web Service | 29 Aug 2011 | |
| Move of internet traffic back to main firewall | Planned Intervention | Italo Gard | Network Configuration Service | 01 Sep 2011 | |
| Interventions on backbone router and main firewall | Planned Intervention | Italo Gard | Network Infrastructure Service | 30 Aug 2011 | |
| Archives | Basic page | Catharine Noble | |||
| CASTOR 2.1.11-2 upgrade (ALICE) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 01 Sep 2011 | |
| CASTOR 2.1.11-2 upgrade (LHCb) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 30 Aug 2011 | |
| ATLAS LFC downtime | Planned Intervention | Simone Campana | GRID Cataloguing | 29 Aug 2011 | |
| CERN e-Recruitment system (e-RT) unavailable this week-end | Planned Intervention | Francois Briard | Recruitment Application Support | 26 Aug 2011 | |
| Patching of CMS archival database (CMSARC) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 30 Aug 2011 | |
| Patching of CMS online production database (CMSONR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 30 Aug 2011 | |
| Patching of CMS offline production database (CMSR) | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 29 Aug 2011 | |
| Deployment of a new E-Groups application version | Planned Intervention | Jan Janke | Identity and Resource Management Application Support | 31 Aug 2011 | |
| Deplacement du service S874-R-IP50 sur nouveau router | Planned Intervention | Italo Gard | Network Infrastructure Service | 30 Aug 2011 | |
| Deplacement du service S874-R-IP1 sur nouveau router | Planned Intervention | Italo Gard | Network Infrastructure Service | 29 Aug 2011 | |
| Atlas production database services for online, ATONR, rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 29 Aug 2011 | |
| OSPF reconfiguration on TN to GPN link | Planned Intervention | Italo Gard | Network Configuration Service | 30 Aug 2011 | |
| Atlas production database services for offline, ATLR, ADCR and ATLDSC, rolling intervention | Planned Intervention | Luca Canali | DB & Application Platform Service for Projects & Experiments | 30 Aug 2011 | |
| Power cut in the Service Desk | Service Incident | Patricia Mendez... | Service Management Service | 24 Aug 2011 | |
| DNS Load Balence Service is Faulty | Service Incident | Steve Traylen | IT Support Services for IT Operations | 24 Aug 2011 | |
| lxplus alias not load balancing correctly. | Service Incident | Steve Traylen | Interactive Linux Service | 24 Aug 2011 | |
| Power cut in the Service Desk | Service Incident | Patricia Mendez... | Service Management Service | 24 Aug 2011 | |
| Reboot of file server for web sites on DFS | Planned Intervention | Juraj Sucik | Web Service | 25 Aug 2011 | |
| Two web servers down - some web sites are not reachable | Service Incident | Juraj Sucik | Web Service | 24 Aug 2011 | |
| Virtual Machines hosting Physics Services unavailable | Service Incident | Jan Van Eldik | Server Hosting Service | 24 Aug 2011 | |
| Data migration of web site files stored on DFS | Planned Intervention | Juraj Sucik | Web Service | 05 Sep 2011 | |
| CASTORATLAS: backend DB defragmentation,patches | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 29 Aug 2011 | |
| CASTORLHCB: backend DB patches | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 25 Aug 2011 | |
| CASTORALICE: backend DB patches | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 25 Aug 2011 | |
| Patching of ALICE and COMPASS PVSS replica (PDBR) database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 25 Aug 2011 | |
| Patching of ATLAS TAGS (ATLARC) database | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 24 Aug 2011 | |
| IBMLIB3 tape robot tape drive upgrade | Planned Intervention | Vlado Bahyl | Storage Service for Projects & Experiments | 14 Sep 2011 | |
| webafs02 overloaded | Service Incident | Juraj Sucik | Web Service | 22 Aug 2011 | |
| EDH CHIS declaration of health insurance situation spouse/partner is failing | Service Incident | Kirill Golikov | Under Investigation | 22 Aug 2011 | |
| CASTORCMS update | Planned Intervention | Jan Iven | Standard Equipment Procurement Application Support | 25 Aug 2011 | |
| Account Management Service running slowly | Service Incident | Paolo Tedesco | Multiple Services | 22 Aug 2011 | |
| WLCG production database (LCGR) rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 24 Aug 2011 | |
| Major Power Cut | Service Incident | Italo Gard | Multiple Services | 18 Aug 2011 | |
| Unavailability of CMSONR database | Service Incident | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 18 Aug 2011 | |
| Network statistics : database maintenance | Planned Intervention | Virginie Longo | Network Infrastructure Service | 18 Aug 2011 | |
| CASTORPUBLIC upgrade | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 17 Aug 2011 | |
| EOSATLAS, EOSCMS update to new software release | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 17 Aug 2011 | |
| CASTORCMS xroot redirector update | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 16 Aug 2011 | |
| Web sites hosted on WEBAFS02 not available | Service Incident | Juraj Sucik | Web Service | 15 Aug 2011 | |
| Migration of web sites stored on DFS | Planned Intervention | Juraj Sucik | Web Service | 17 Aug 2011 | |
| AFS instability affecting several volumes | Service Incident | Jakub Moscicki | Storage Service for Projects & Experiments | 15 Aug 2011 | |
| CASTORCERNT3 upgrade | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 16 Aug 2011 | |
| Migration of web sites stored on DFS | Planned Intervention | Juraj Sucik | Web Service | 22 Aug 2011 | |
| Telephone maintenance building 40 and 41 | Planned Intervention | Rodrigo Sierra Moral | Fixed Line Telephone Service | 16 Aug 2011 | |
| LHC VOMS server upgrade - lcg-voms.cern.ch | Planned Intervention | Steve Traylen | WLCG Proxy Services | 18 Aug 2011 | |
| LHC VOMS server upgrade - voms.cern.ch | Planned Intervention | Steve Traylen | WLCG Proxy Services | 17 Aug 2011 | |
| SLC 5.7 deployed in pre-production Batch machines | Service Change | Ricardo Salguei... | Batch Service | 11 Aug 2011 | |
| Upgrade of controllers OS for GEN3 Nas's | Planned Intervention | Ruben Domingo G... | DB & Application Platform Service for Projects & Experiments | 11 Aug 2011 | |
| VOMS service for LHC VOs degraded. | Service Incident | Steve Traylen | WLCG Proxy Services | 10 Aug 2011 | |
| Monthly Terminal Servers Patching Campaign | Planned Intervention | Christian Boissat | Multiple Services | 12 Aug 2011 | |
| CASTOR central nameserver DB overload | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 09 Aug 2011 | |
| Rolling intervention on ATLAS integration (INT8R) database | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 10 Aug 2011 | |
| EOSCMS update to new software release ( eos 0.1.0-rc24 ) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 10 Aug 2011 | |
| EOSATLAS update to new software release ( eos 0.1.0-rc24 ) | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 10 Aug 2011 | |
| Business Objects WEBBO and WEBBOTOOLS servers unavailable | Planned Intervention | Jan Janke | BI Reporting Application Support | 25 Aug 2011 | |
| all CASTOR instances to use loadbalanced DNS aliases | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 10 Aug 2011 | |
| lxplus/batch CVMFS ATLAS moving to new namespace | Service Change | Steve Traylen | Interactive Linux Service | 08 Aug 2011 | |
| Hardware component replacement on NAS controllers | Planned Intervention | Ruben Domingo G... | DB & App Platform for AIS | 09 Aug 2011 | |
| Short unavailability of COMPR, PDBR and G11INTR databases | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 09 Aug 2011 | |
| LCG integration databases (INT6R and INT11R) rolling intervention | Planned Intervention | Eva Dafonte Perez | DB & Application Platform Service for Projects & Experiments | 09 Aug 2011 | |
| Remplacement du swtich u513-c-ip44-shpyl-10 (alimentation defectueuse) | Planned Intervention | Jean-Pierre Puget | Network Infrastructure Service | 09 Aug 2011 | |
| Windows infrastructure | Planned Intervention | Bruno Silva De Sousa | Multiple Services | 09 Aug 2011 | |
| SharePoint service and E-Groups archives unavailability | Planned Intervention | Bruno Silva De Sousa | Web Service | 09 Aug 2011 | |
| Short unavailability of Account Management service | Planned Intervention | Paolo Tedesco | Multiple Services | 08 Aug 2011 | |
| CASTORLHCB headnode failure | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 04 Aug 2011 | |
| Emergency reboot of GPN core router | Service Incident | Edoardo Martelli | Network Infrastructure Service | 03 Aug 2011 | |
| Rolling intervention on LHCB integration (INT12R) database | Planned Intervention | Przemyslaw Adam... | DB & Application Platform Service for Projects & Experiments | 08 Aug 2011 | |
| LHCBR database problems | Service Incident | Dawid Wojcik | DB & Application Platform Service for Projects & Experiments | 02 Aug 2011 | |
| Downtime of Atlas database services for ADC,to switch to standby | Planned Intervention | Luca Canali | Multiple Services | 03 Aug 2011 | |
| Mysql backend not responding. | Service Incident | Ruben Domingo G... | General Purpose DB & App Platform | 02 Aug 2011 | |
| A new policy to improve security of e-groups (all egroups) | Service Change | Pawel Grzywaczewski | E-Mail Service | 14 Sep 2011 | |
| EOSATLAS update to 0.1.0-rc23 | Planned Intervention | Luca Mascetti | Storage Service for Projects & Experiments | 01 Aug 2011 | |
| CASTORATLAS: switch to loadbalanced alias (transparent) | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 02 Aug 2011 | |
| Rolling intervention on CMS integration (INT2R) & offline preproduction (INT9R) databases | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 03 Aug 2011 | |
| Rolling intervention on ATLAS integration (INTR) database | Planned Intervention | Marcin Blaszczyk | DB & Application Platform Service for Projects & Experiments | 01 Aug 2011 | |
| WWWINFONEW server (which was hosting XWHO) has been decommissioned on 21 July 2011 | Service Change | Nicole Cremel | Multiple Services | 21 Jul 2011 | |
| R513-B-RFTE6-2 replaced by R513-B-RBRML-2 | Planned Intervention | Anna Raczynska-... | Network Infrastructure Service | 09 Aug 2011 | |
| Move of R513-V-RFTE6-1 to r513-V-rbrml-1 | Planned Intervention | Anna Raczynska-... | Network Infrastructure Service | 02 Aug 2011 | |
| EOSCMS unavailable on 2011-07-28 | Service Incident | Jan Iven | Storage Service for Projects & Experiments | 28 Jul 2011 | |
| WebDAV DFS gateway upgrade | Planned Intervention | Emmanuel Ormancey | Multiple Services | 08 Aug 2011 | |
| EOSCMS update to 0.1.0-rc22d | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 26 Jul 2011 | |
| lxplus logins are failing | Service Incident | Steve Traylen | Interactive Linux Service | 25 Jul 2011 | |
| Linux Upgrade on IT-DB production database and application servers. | Planned Intervention | Nicolas Bernard... | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments, General Purpose DB & App Platform | 02 Aug 2011 | |
| RSS feeds available | News & Announcements | Catharine Noble | |||
| EDH - urgent deployment of new version | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 21 Jul 2011 | |
| Upgrade of router r157-r-rhpzm-1 ( East hall 157 ) | Planned Intervention | Italo Gard | Network Infrastructure Service | 26 Jul 2011 | |
| Upgrade of router r30-3-rhpzm-1 ( building 30 ) | Planned Intervention | Italo Gard | Multiple Services | 26 Jul 2011 | |
| Delivery of some e-mails from CERN to physik.uni-muenchen.de delayed or failed | Service Incident | Alexandre Lossent | E-Mail Service | 18 Jul 2011 | |
| Restart of EDH Application | Planned Intervention | Ben Couturier | Multiple Services | 21 Jul 2011 | |
| EOSATLAS update to 0.1.0-rc22d | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 21 Jul 2011 | |
| Drupal service unavailable. | Service Incident | Jarek Polok | Web Service | 20 Jul 2011 | |
| Big SATA storage cluster OS upgrade | Planned Intervention | Ruben Domingo G... | General Purpose DB & App Platform | 20 Jul 2011 | |
| Installation of 10Gbps modules for ACC databases | Planned Intervention | Nilo Segura Chi... | Multiple Services | 21 Jul 2011 | |
| Homefolder of letter t unavailable | Service Incident | Bruno Lenski | Multiple Services | 19 Jul 2011 | |
| Hardware upgrade of GPN distribution router R513-C-RFTE6-2 | Planned Intervention | Anna Raczynska-... | Network Infrastructure Service | 25 Jul 2011 | |
| SharePoint un-available | Service Incident | Bruno Lenski | Multiple Services | 19 Jul 2011 | |
| CASTORATLAS update to 2.1.11-1 | Planned Intervention | Jan Iven | Storage Service for Projects & Experiments | 20 Jul 2011 | |
| New updates for NICE computers | Planned Intervention | Sebastien Dellabella | Windows Desktop Service | 19 Jul 2011 | |
| AIS Authorization password cannot be changed | Service Incident | Ben Couturier | Multiple Services | 18 Jul 2011 | |
| Lxbatch is currently down | Service Incident | Gavin Mccance | Batch Service | 17 Jul 2011 | |
| EDH application server migration | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 15 Jul 2011 | |
| Tier2 FTS web-service migration from SLC4 -> SLC5. | Planned Intervention | Steve Traylen | GRID Data Transfer Service | 19 Jul 2011 | |
| New updates for NICE computers in IT | Planned Intervention | Sebastien Dellabella | Windows Desktop Service | 15 Jul 2011 | |
| Removal of old Atlas CAF queues on lxbatch | Service Change | Gavin Mccance | Batch Service | 18 Jul 2011 | |
| Move of lxfont/xtermin service on virtual servers runnign SLC5 | Planned Intervention | Vincent Dore | Multiple Services | 18 Jul 2011 | |
| Migration of a core router | Planned Intervention | Italo Gard | Network Service for Control and Accelerators, Network Service for Projects & Experiments | 14 Jul 2011 | |
| upgrade of oraweb/apex application servers | Planned Intervention | Artur Wiecek | DB & Application Platform Service for Projects & Experiments | 18 Jul 2011 | |
| IP reconfiguration on AIS servers | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 13 Jul 2011 | |
| AIS weblogic server upgrade | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 13 Jul 2011 | |
| Dfs Folder Migration | Planned Intervention | Bruno Lenski | Multiple Services | 18 Jul 2011 | |
| Terminal server patching | Planned Intervention | Bruno Lenski | Multiple Services | 14 Jul 2011 | |
| Upgrade of oraweb/apex application servers | Planned Intervention | Nilo Segura Chi... | General Purpose DB & App Platform | 18 Jul 2011 | |
| CASTOR CMS maintenance | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 13 Jul 2011 | |
| Drupal-based websites - outages | Service Incident | Catharine Noble | Web Service | 12 Jul 2011 | |
| Intervention in AIS in order to separate the Phonebook | Planned Intervention | Benedicto Ferna... | Multiple Services | 13 Jul 2011 | |
| Mobile phone services | Service Incident | Frederic Chapron | Mobile Telephone Service | 12 Jul 2011 | |
| Service-now unavailable | Service Incident | Mats Moller | Service Management Service | 12 Jul 2011 | |
| Problems to call CERN mobiles | Service Incident | Frederic Chapron | Mobile Telephone Service | 11 Jul 2011 | |
| Reboot of CSDBWeb application server | Planned Intervention | Artur Wiecek | DB & Application Platform Service for Projects & Experiments | 11 Jul 2011 | |
| Power cut | Service Incident | Computer Operations | Multiple Services | 10 Jul 2011 | |
| CMSONR unavailability | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 10 Jul 2011 | |
| ALICE online database unavailable | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 10 Jul 2011 | |
| LHCB online database unavailable | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 10 Jul 2011 | |
| A new policy to improve security of it-dep* e-groups (only it-dep) | Service Change | Pawel Grzywaczewski | E-Mail Service | 27 Jul 2011 | |
| Reboot of EDMS servers | Planned Intervention | Ewan Roche | DB & App Platform for EDMS | 12 Jul 2011 | |
| Interruption of 2 LCG network services at 14h30 | Service Incident | Nicole Cremel | Network Service for Projects & Experiments | 07 Jul 2011 | |
| ATLAS offline database unavailability | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 07 Jul 2011 | |
| IT SSB briefly offline for core upgrades | Planned Intervention | Catharine Noble | Web Service | 07 Jul 2011 | |
| SVN slow due to high load | Service Incident | Alvaro Gonzalez... | GRID Development Service | 06 Jul 2011 | |
| Some AIS applications unvailable tonight between 6pm and 6:30pm | Planned Intervention | Francois Briard | Multiple Services | 06 Jul 2011 | |
| Baan6 login problem | Service Incident | Andre Regelbrugge | DB & App Platform for AIS | 06 Jul 2011 | |
| Upgrade of CASTORLHCB and CASTORALICE to 2.1.11 | Planned Intervention | Ignacio Reguero | Storage Service for Projects & Experiments | 06 Jul 2011 | |
| Removal of *80 queues on CERN Batch Service | Service Change | Gavin Mccance | Batch Service | 19 Jul 2011 | |
| Additional downtime for CASTOR CMS | Service Incident | Massimo Lamanna | Storage Service for Projects & Experiments | 05 Jul 2011 | |
| LCG network infrastructure | Service Incident | Jean-Michel Jou... | Batch Service | 05 Jul 2011 | |
| ACCMEAS database short interruption | Planned Intervention | Eric Grancher | DB & App Platform for Accelerators | 05 Jul 2011 | |
| Business Objects WEBBOTOOLS server unavailable | Planned Intervention | Jan Janke | BI Reporting Application Support | 06 Jul 2011 | |
| Upgrade CASTORCMS to 2.1.11 | Planned Intervention | Ignacio Reguero | Storage Service for Projects & Experiments | 05 Jul 2011 | |
| Firmware upgrade on accelerators switches | Planned Intervention | Ruben Domingo G... | DB & App Platform for Accelerators | 05 Jul 2011 | |
| PDBR database migration | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 05 Jul 2011 | |
| LHCB online database unavailability | Service Incident | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 04 Jul 2011 | |
| CERN CA website IP address change | Planned Intervention | Alexey Tselishchev | E-Certificate Service | 13 Jul 2011 | |
| AIS application servers reboot | Planned Intervention | Artur Wiecek | DB & App Platform for AIS | 05 Jul 2011 | |
| Upgrade of CMS offline pre-production database (INT2R) to version 11.2.0.2 | Planned Intervention | Szymon Jozef Sk... | DB & Application Platform Service for Projects & Experiments | 05 Jul 2011 | |
| intervention on DFS servers | Planned Intervention | Bruno Lenski | Multiple Services | 07 Jul 2011 | |
| ATLAS-CASTOR combined tests | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 04 Jul 2011 | |
| Linux Upgrade on IT-DB non-production database and application servers. | Planned Intervention | Giacomo Tenaglia | DB & App Platform for Accelerators, DB & App Platform for AIS, DB & App Platform for EDMS, DB & Application Platform Service for Projects & Experiments, General Purpose DB & App Platform | 05 Jul 2011 | |
| Migration DFS Home Folders | Planned Intervention | Bruno Lenski | Multiple Services | 18 Jul 2011 | |
| Migration of DFS home folders | Planned Intervention | Bruno Lenski | Multiple Services | 11 Jul 2011 | |
| MyProxy Service Access Blocked at CERN Perimeter | Service Incident | Steve Traylen | WLCG Proxy Services | 30 Jun 2011 | |
| Oracle HR not working properly | Service Incident | Francois Briard | Multiple Services | 30 Jun 2011 | |
| Slow response from SVN | Service Incident | Nils Hoimyr | GRID Development Service | 30 Jun 2011 | |
| CVI Hypervisor upgrades on July 5 and July 6 | Planned Intervention | Jan Van Eldik | Server Hosting Service | 05 Jul 2011 | |
| CASTOR 2.1.11 upgrade (ATLAS) | Planned Intervention | Massimo Lamanna | Storage Service for Projects & Experiments | 29 Jun 2011 | |
| CASTOR CMS degraded | Service Incident | Giuseppe Lo Presti | Storage Service for Projects & Experiments | 28 Jun 2011 | |
| Active Directory Schema Update | Service Change | Christian Boissat | Windows Desktop Service | 04 Jul 2011 | |
| Zoradb migration to 11g | Planned Intervention | Arash Khodabandeh | DB & App Platform for Accelerators | 21 Jul 2011 | |
| Update of the CERN Phonebook | Planned Intervention | Jan Janke | CERN Telephone Directory | 30 Jun 2011 | |
| Patching of Print Server hosting Canon, OCE, Xerox and old printers | Planned Intervention | Bruno Lenski | Printing Service | 28 Jun 2011 | |
| lxplus logins are failing | Service Incident | Steve Traylen | Interactive Linux Service | 27 Jun 2011 | |
| Downtime of G11INTR DB | Planned Intervention | Jacek Wojcieszuk | DB & Application Platform Service for Projects & Experiments | 28 Jun 2011 | |
| problems on S513-C-IP63 network service | Service Incident | Jan Van Eldik | Server Hosting Service | 27 Jun 2011 | |
| CERN CA Infrastructure upgrade | Planned Intervention | Alexey Tselishchev | E-Certificate Service | 01 Jul 2011 | |
| Short unavailability of a central web server | Planned Intervention | Juraj Sucik | Web Service | 30 Jun 2011 | |
| Switching PDBR database (PVSS replica for ALICE and COMPASS, repository for database service monitoring and utilities) to alternative hardware | Planned Intervention | Zbigniew Baranowski | DB & Application Platform Service for Projects & Experiments | 27 Jun 2011 | |
| CERN PKI Infrastructure upgrade | Service Change | Alexey Tselishchev | E-Certificate Service | 01 Jul 2011 | |
| SINDES problem which caused CCM alarms | Service Incident | Nicole Cremel | Multiple Services | 26 Jun 2011 | |
| xrdcp processes stuck on lxbatch copying files from Castor | Service Incident | Nicole Cremel | Under Investigation | 25 Jun 2011 | |
| CASTORATLAS 2.1.11 Upgrade | Planned Intervention | Catherine Delamare | Storage Service for Projects & Experiments | 29 Jun 2011 | |
| Migration of DFS folders | Planned Intervention | Bruno Lenski | Storage Service for Projects & Experiments | 27 Jun 2011 | |
| DNS Update of the TN servers | Planned Intervention | Catherine Delamare | Network Service for Control and Accelerators | 05 Jul 2011 | |
| New presentation style and address for the IT Service Status Board (or IT SSB) web site | Service Change | Catharine Noble | Web Service | 27 Jun 2011 | |
| Forest Functional level ; W2K3 => W2K8 | Service Change | Belinda Chan Kw... | Windows Desktop Service | 05 Jul 2011 | |
| Susidb migration to 11g | Planned Intervention | Belinda Chan Kw... | Building Access Management Service | 27 Jun 2011 | |
| Monthly patching on home servers cernhome20 and cernhome22 | Planned Intervention | Nicole Cremel | Windows Desktop Service | 28 Jun 2011 | |
| Monthly patching on home servers cernhome21 and cernhome23 | Planned Intervention | Nicole Cremel | Windows Desktop Service | 27 Jun 2011 | |
| Non-transparent intervention on the acrontab service | Planned Intervention | Nicole Cremel | Interactive Linux Service | 04 Jul 2011 | |
| New SSB on Monday 27th June | News & Announcements | Nicole Cremel | |||
| XWHO is replaced by phonebook | Service Change | Nicole Cremel | CERN Telephone Directory | 11 May 2011 | |
| Important news: on 11 May, http://phonebook.cern.ch took over from XWHO | News & Announcements | Nicole Cremel | |||
| How to Post to the IT Service Status Board | Basic page | Catharine Noble |