Date & time of incident:
Thursday, June 28, 2012 - 10:00
Post date:
Thursday, June 28, 2012 - 10:12
Incident Description:
Users are experiencing intermittent problems with the phonebook web application. We are working with GS/AIS to solve this.
The back-end webserver was misbehaving, has been restarted and the problem has been fixed.
Service Element Affected:
CERN Telephone Directory Application Support
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Thu, Jun 28, 10:35
Posted by:
IT-DB
Unit responsible for resolution:
IT Department