Date & time of incident:
Wednesday, August 24, 2011 - 05:30
Post date:
Wednesday, August 24, 2011 - 09:17
Incident Description:
16 Hypervisors hosting 77 Virtual Machines used for Physics Services experienced a problem at 05:30 this morning. The hypervisors were rebooted, and the VMs started to come back online at 08:30. Service was fully restored at 09:30.
Service Element Affected:
Server Hosting Service
Specific Service detail:
CVI - Cern Virtual Infrastructure
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, Aug 24, 09:30
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department