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Firmware update on storage subsystem used by VOBox Virtual Machines

 
Description: 

A new firmware will be installed on the storage subsystem used by the VOBox Virtual Machines hosted on hypervisor cluster CVICLR04. A firmware update will be applied to both disks and disk controllers.

Testing has shown this intervention will cause IO to be paused twice for about 2 minutes; during that time virtual machines may experience high IO wait.

The list of potentially affected VMs can be found here: https://network.cern.ch/sc/fcgi/sc.fcgi?Action=Describe&Service=S513-V-VM312

Reason for this intervention: 

This intervention is meant to help resolve several recent incidents with this storage subsystem, which caused Virtual Machine unavailability.

Effective from date: 
Thursday, March 14, 2013 - 13:00
End date: 
Thursday, March 14, 2013 - 15:00
Service Element Affected: 
Server Provisioning Service
Impact on service: 
Service will be available but degraded
Posted by: 
IT-PES
Unit responsible for resolution: 
IT Department