Date & time of incident:
Thursday, January 26, 2012 - 14:24
Post date:
Thursday, January 26, 2012 - 14:34
Incident Description:
CERN repository of Microsoft patches - desktopwsus.cern.ch - is unavailable due to a database corruption.
The service was partially restored at 19:00 on Thursday, 26/01/2012. In particular, the functionality of installing system and application updates was restored, but there were still problems installing Forefront definition updates.
The service has been fully restored at 17:30 on Friday, 27/01/2012.
Service Element Affected:
Windows Desktop Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, Jan 27, 17:30
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department