Date & time of incident:
Monday, August 22, 2011 - 12:26
Post date:
Monday, August 22, 2011 - 12:29
Incident Description:
An update in the institue information in the Account Management system is taking longer than expected, and therefore account operations, including the creation of new accounts, is delayed. The system is otherwise working correctly. The situation should be back to normal during the afternoon.
Service Element Affected:
Multiple Services
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Aug 22, 17:23
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department