Date & time of incident:
Tuesday, June 12, 2012 - 07:00
Post date:
Tuesday, June 12, 2012 - 08:07
Incident Description:
SLS is currently showing some databases as unavailable even if they are actually available.
The problem was linked to the service oraweb (apex.cern.ch/oraweb.cern.ch servers) which has been restarted. SLS was unavailable during this unplanned intervention. Oraweb is used internally by SLS.
Service Element Affected:
DB & App Platform for Accelerators
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Jun 12, 07:30
Posted by:
IT-DB
Unit responsible for resolution:
IT Department