CERN Accelerating science

EOSCMS - repeated namespace crashes

 
Date & time of incident: 
Friday, July 26, 2013 - 16:00
Incident Description: 

The namespace for EOSCMS has crashed repeatedly and is now being restarted. Files are inaccessible, users will see connection errors or messages about request being stalled. An already-pending update that fixes this issue is being deployed right now.

 

Service Element Affected: 
EOS Service
Specific Service detail: 
EOSCMS SRM-EOSCMS
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Fri, Jul 26, 16:30
Expected resolution or Next Update Time: 
Friday, July 26, 2013 - 16:45
Posted by: 
IT-DSS
Unit responsible for resolution: 
IT Department