Date & time of incident:
Saturday, April 20, 2013 - 23:38
Post date:
Monday, April 22, 2013 - 12:15
Incident Description:
Following a transparent maintenance on a power feed at SafeHost, some servers lost power and went down for an unknown reason.
Expert at CERN and SafeHost are looking at the problem.
Service Element Affected:
Multiple Services
Specific Service detail:
Drupal
Any other affected service(s):
HyperV
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Sun, Apr 21, 01:43
Posted by:
IT-CF
Unit responsible for resolution:
IT Department
Updates
Some servers were powered off due to an overload of the PDU installed in the rack when one PDU was stopped during the maintenance.
We are looking at possible solution to avoid the problem in the future.