Date & time of incident:
Thursday, October 25, 2012 - 18:58
Post date:
Thursday, October 25, 2012 - 19:01
Incident Description:
Following an incident on our infrastructure, several database and application servers are currently unavailable:
- Oracle HR (DEV & TEST)
- Dev Kitry
- aistoold (AIS tools development)
- atlas_mc (atlas masterclasses)
- copvss
- cstest1
- olabpvss
- Streams monitoring
these services have been restored:
- drupalprod02 (back at 11:20am)
- TEST EDH ( https://testedh.cern.ch/
- DEV HRT ( devhrt.cern.ch )
- DEV CET devcet.cern.ch
- dbvrtg4001 (EDH dev workflow)
- devphonebook, deve-groups and devcra-ws
- avisual (Audiovisual room booking service)
The virtualisation cluster will be restarted tonight (29/Oct/2012) at 17:30 in order to install new kernel.
All services will be unavailable for about 2 hours.
We are working on it and will update this page with update as soon as possible.
Service Element Affected:
DB & App Platform for AIS
DB & Application Platform Service for Projects & Experiments
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Mon, Oct 29, 19:00
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
drupalprod02 back at 11:20am
drupalprod02 back at 11:20am (26/Oct)