Date & time of incident:
Monday, March 4, 2013 - 12:00
Post date:
Monday, March 4, 2013 - 12:26
Incident Description:
We have lost contact with 9 hypervisors, the VMs hosted on them are not available.
Affected production services:
- AISProxy
- Qualiac payment transfer
- Various MySQL databases on demand
The problem has been fixed, the machines are gradually coming back.
Service Element Affected:
Multiple Services
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Mon, Mar 4, 13:00
Posted by:
IT-DB
Unit responsible for resolution:
IT Department