Date & time of incident:
Wednesday, October 3, 2012 - 17:51
Post date:
Wednesday, October 3, 2012 - 17:56
Incident Description:
The router feeding building 864 is showing instabilities due to a high CPU consumption. We suspect users are suffering a degradation of the service and we might need to reboot it. We're now gathering information.
After rebooting (160 seconds), the situation is stable. We're investigating the possible causes of the problem.
Service Element Affected:
Network Infrastructure Service
Specific Service detail:
Services connected to R864-1-RHPZM-1
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, Oct 3, 18:06
Posted by:
IT-CS
Unit responsible for resolution:
IT Department