Date & time of incident:
Monday, August 15, 2011 - 10:30
Post date:
Monday, August 15, 2011 - 10:58
Incident Description:
One of the file servers (afs153) hosting few hundred volumes is currently unreachable due to hardware problems with SSD caches. As a result some or all of the volumes hosted on this server may be unavailable until the problem is fixed.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
AFS
Any other affected service(s):
cvs svn
Impact:
Some applications linked to services are unavailable
Status:
Resolved
Resolution date:
Mon, Aug 15, 11:35
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department
Updates
Service restored
The service has been fully restored. The root cause still needs to be investigated.
Improvement
Most volumes should be back by now. The work is still in progress to fully restore the service.