Date & time of incident:
Saturday, December 17, 2011 - 18:00
Post date:
Sunday, December 18, 2011 - 02:09
Incident Description:
The batch service is only available intermittently and with very slow response times.
The service is running in the backup machine but this didn't improve the situation.
This is being investigated with the vendor.
Service Element Affected:
Batch Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Mon, Dec 19, 17:49
Posted by:
IT-PES
Unit responsible for resolution:
IT Department
Updates
Should be back to normal now.
Should be back to normal now.
Batch service stability is
Batch service stability is improving. There are still intermittent downtimes due to the ongoing debugging effort.
The public batch queues are processing jobs, although the system is slow to respond to queries. Most of the dedicated shares are still unavailable.
There are still problems -
There are still problems - the batch service is still intermittently unavailable.
The batch service seems more
The batch service seems more stable as of 10.06 today.
Monitoring the situation.
Investigations still ongoing.
Investigations still ongoing. The system is mostly unavailable due to ongoing debugging.