Post date:
Thursday, October 13, 2011 - 15:53
Description:
As recommended by Netapp support we will reseat the RLM card on one FAS3040 controller that is reporting heartbeat issues.
The intervention should be transparent for database services involved, mainly HR applications. In case of an issue loss of connectivity to the database can happen, and service may experience a downtime.
Specific Service Detail:
Most file system in this nas box are related to pcerni. It's difficult to find a match. All HR Services are touched in my opinion.
Effective from date:
Thursday, October 13, 2011 - 17:15
End date:
Thursday, October 13, 2011 - 18:00
Service Element Affected:
HR-internal Computing Support Service
Impact on service:
Intervention should be transparent
Posted by:
IT-DB
Unit responsible for resolution:
IT Department