CERN Accelerating science

LHCB online database unavailable

 
Date & time of incident: 
Sunday, July 10, 2011 - 12:10
Incident Description: 

Due to power giltch in LHCB pit the whole databasewas brought down.   The database and all services are available again (13.45). But one instance is still down due to a problem with booting the node. The problem with first instance has been resolved and database is fully up available now (16:05)

Service Element Affected: 
DB & Application Platform Service for Projects & Experiments
Specific Service detail: 
Unavailable LHCB online services: lhcbonr_backup lhcbonr_calodb lhcbonr_conddb lhcbonr_conf_con lhcbonr_conf_rich lhcbonr_conf_trg lhcbonr_confdb_muon lhcbonr_cool lhcbonr_dss lhcbonr_hist lhcbonr_icinga lhcbonr_integration lhcbonr_lb lhcbonr_nolb lhcbonr_otras lhcbonr_pvssprod lhcbonr_recodb lhcbonr_rundb lhcbonr_s362_rich lhcbonr_shiftdb lhcbonr_sysinfodb
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Sun, Jul 10, 13:45
Expected resolution or Next Update Time: 
Sunday, July 10, 2011 - 16:00
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department