Date & time of incident:
Friday, May 4, 2012 - 14:35
Post date:
Friday, May 4, 2012 - 15:53
Incident Description:
The database was seriously slowed down by intensive IO activity of another database that shares same NAS storage. Most of incoming sessions were not able to log on during that time.
Both instances of the database were rebooted at 15.10 to resume normal activity of database services.
Service Element Affected:
DB & Application Platform Service for Projects & Experiments
Specific Service detail:
aleph_prod_scanbook, alice_dcdb, harpr, pdb_dashboard, pdb_htmldb, pdb_monitoring, pdb_oms3d_repository, pdb_rman_catalog, totem_dcs_pvss, totem_integration, pdb_ams, na62_integration
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, May 4, 15:15
Posted by:
IT-DB
Unit responsible for resolution:
IT Department