Post date:
Friday, March 15, 2013 - 14:51
Description:
For the past couple of days we've been having problems with the tape library in building 613 that have resulted in some failed backups and restores. We're waiting for the IBM engineers to come and fix the problem, but in the meantime we plan to reset the library and the drives to see if this improves the situation.
In order to do this, we will have to stop all tape activity and possibly restart all the TSM servers. This will result in failed backups and restores during this afternoon, but we'll restore everything before this evening's backups. We will start this intervention now and it should last a couple of hours.
We apologize for the inconveniences this may cause.
Specific Service Detail:
Central Backup Service
Effective from date:
Friday, March 15, 2013 - 14:00
End date:
Friday, March 15, 2013 - 19:00
Service Element Affected:
Multiple Services
Impact on service:
Service will be unavailable during the intervention
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department