Date & time of incident:
Thursday, July 26, 2012 - 11:02
Post date:
Thursday, July 26, 2012 - 13:05
Incident Description:
During partial power loss in Safe Host facility, half (4) of drupal infrastructure web server systems have been damaged and network switches interconnecting surviving systems stopped responding correctly. After switches have been restarted we have been able to restart hosting infrastructure and resume operations. All drupal hosted sites have been unavailable for approx. 70 minutes.
Service Element Affected:
Web Service
Specific Service detail:
Drupal Infrastructure
Any other affected service(s):
ITSBB, IT, CMS and other web sites.
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Thu, Jul 26, 12:15
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department