Date & time of incident:
Saturday, October 6, 2012 - 12:30
Post date:
Sunday, October 7, 2012 - 14:35
Incident Description:
CASTORPUBLIC (all service classes)would not serve files and hence was unusable, inculding acces via SRM-PUBLIC and SRM_DTEAM. The service has been restarted and is operational, the underlying issue is still being investigated.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
CASTORPUBLIC SRM-PUBLIC SRM-DTEAM
Impact:
All applications linked to service are unavailable
Status:
Resolved
Resolution date:
Sun, Oct 7, 11:30
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department