Date & time of incident:
Tuesday, August 2, 2011 - 22:22
Post date:
Tuesday, August 2, 2011 - 23:25
Incident Description:
The LHCBR database has experienced some temporary problems between 22:20 and 23:05. Instance number 2 experienced some issues and was not reachable during that time and needed to be restarted. Other two instances were not affected. Situation is now back to normal and we are trying to investigate the root cause of the problem.
Service Element Affected:
DB & Application Platform Service for Projects & Experiments
Specific Service detail:
LHCB_BOOKKEEPING, LHCB_BOOKKEEPING_NEW, LHCB_DIRACBOOKKEEPING, LHCB_INTEGRATION, LHCB_MUON_MWPC, LHCB_MUON_PNPI, LHCB_RICHHPD
Impact:
Some applications linked to services are unavailable
Status:
Resolved
Resolution date:
Tue, Aug 2, 23:05
Posted by:
IT-DB
Unit responsible for resolution:
IT Department