CERN Accelerating science

LCGR database experiencing problems

 
Date & time of incident: 
Wednesday, February 1, 2012 - 10:00
Incident Description: 

 

The LCGR database is experiencing problems currently. We suspect the network connectivity issues of one of the database nodes (LCGR2), which influences whole database. In order to confirm it and isolate the problem we need to shut down this node temporarily. It means that some of your applications can suffer performance deteriorations and some can notice broken connections.

Database services which can feel the strongest performance deteriorations:

  • CMS_DASHBOARD,
  • ATLAS_DASHBOARD

Other affected services which can fell performance deteriorations (with lower probability):

  • ALICE_DASHBOARD
  • ATLAS_DASHBOARD_DM
  • ATLAS_DASHBOARD_PROD
  • LCG_DASHBOARD
  • LCG_FCR
  • LCG_FTS
  • LCG_FTS_MONITOR
  • LCG_FTS_T2
  • LCG_FTS_T2_W
  • LCG_FTS_W
  • LCG_GRIDMAP
  • LCG_GRIDOPS
  • LCG_GRIDVIEW2
  • LCG_LFC
  • LCG_OPS
  • LCG_SAM_PI
  • LCG_SAM_PORTAL
  • LCG_SAM_PPS
  • LCG_SAME
  • LCG_SITEMON
  • LCG_SWAT
  • LCG_SYSTEM_JOBS
  • LCG_VOMS
  • LCGR_BACKUP
  • LHCB_DASHBOARD
Service Element Affected: 
DB & Application Platform Service for Projects & Experiments
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Wed, Feb 1, 11:50
Expected resolution or Next Update Time: 
Wednesday, February 1, 2012 - 11:30
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department