CERN Accelerating science

Transaprent intervention on NAS storage

 
Description: 

Following several transparent failures of NAS storage subsystem affecting CMSR, CMSONR and LCGR databases recently, we would like to schedule a transparent hardware intervention that should fix the root-cause of the recent problems. This intervention should be fully transparent as confirmed by external NetApp expert.

Specific Service Detail: 
Services affected: CMS_ALCT, CMS_ANODE_BOARDS, CMS_C2K, CMS_COND, CMS_CSC, CMS_DBS, CMS_DBS_WRITER, CMS_EMU_CERN, CMS_EMU_FAST, CMS_EMU_HV, CMS_HCL, CMS_INTEGRATION, CMS_LUMI_PROD_OFFLINE, CMS_POPULARITY_SYSTEM, CMS_PVSS, CMS_PXL, CMS_SSTRACKER, CMS_T0AST, CMS_TEC_LYON, CMS_TESTBEAM, CMS_TRANSFERMGMT, CMS_TRANSFERMGMT_SC, CMS_TRANSFERMGMT_TEST, CMSR_APEX, CMSR_BACKUP, CMSR_LB CMS_OMDS_LB, CMS_OMDS_NOLB, CMS_OMDS_TUNNEL, CMS_ORCON_LB, CMS_ORCON_NOLB, CMS_PORTAL, CMS_PVSS_CONFDB, CMS_PVSS_RDB, CMS_RCMS, CMS_TSTORE, CMSONR_BACKUP ALICE_DASHBOARD, ATLAS_DASHBOARD, ATLAS_DASHBOARD_DM, ATLAS_DASHBOARD_PROD, CMS_DASHBOARD, LCG_DASHBOARD, LCG_FCR, LCG_FTS, LCG_FTS_MONITOR, LCG_FTS_T2, LCG_FTS_T2_W, LCG_FTS_W, LCG_GRIDMAP, LCG_GRIDOPS, LCG_GRIDVIEW2, LCG_LFC, LCG_OPS, LCG_SAM_PI, LCG_SAM_PORTAL, LCG_SAM_PPS, LCG_SAME, LCG_SITEMON, LCG_SWAT, LCG_SYSTEM_JOBS, LCG_VOMS, LCGR_BACKUP, LHCB_DASHBOARD
Effective from date: 
Monday, February 6, 2012 - 15:00
End date: 
Monday, February 6, 2012 - 15:30
Service Element Affected: 
Multiple Services
Impact on service: 
Intervention should be transparent
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department