CERN Accelerating science

SINDES lookup to egroups broken

 
Date & time of incident: 
Monday, March 12, 2012 - 16:05
Post date: 
Monday, March 12, 2012 - 16:07
Incident Description: 

 

Since end of February, the look up to egroups performed by SINDES to check privilidges, does not work anymore.

It affects only users of SINDES who are not listed as root users of the machines they need to manage with SINDES (that's why it was unnoticed until now).

We are in contact with the egroup service manager to understand what stopped working.

 

Service Element Affected: 
IT Support Services for IT Operations
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Tue, Mar 13, 10:30
Expected resolution or Next Update Time: 
Tuesday, March 13, 2012 - 09:30
Posted by: 
IT-CF
Unit responsible for resolution: 
IT Department

Updates

Posted March 13, 2012 - 9:45am

Problem understood and fixed (service account expired )