CERN Accelerating science

QUALIAC PRODUCTION web service: Possible problems

 
Date & time of incident: 
Thursday, March 22, 2012 - 08:57
Incident Description: 

Qualiac Running in "degraded mode" i.e. with ONE singleTomcat  web server allowing for a limited number of user connections

This is not realy an Incident but could lead to some Incident during the day

In case of Tomcat Crash: the server will need to be restarted and users will need to re-connect again (30 sec. downtime)

Workaround: 

In case of Tomcat Crash: the server will need to be restarted and users will need to re-connect again (30 sec. downtime)

Service Element Affected: 
DB & App Platform for AIS
Specific Service detail: 
Qualiac Running in "degraded mode" i.e. with ONE singleTomcat
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Fri, Mar 23, 17:00
Expected resolution or Next Update Time: 
Friday, March 23, 2012 - 17:00
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department