Post date:
Thursday, February 16, 2012 - 17:36
Description:
After extensive testing of the new Service-Now software release (codename: Aspen) the CERN production instance will be upgraded on Sunday February 19.
A short period of downtime and service degradation can be expected between 20:00 and 22:00.
During the upgrade all incoming mails will be stored and treatment will take place once the system is back in stable operation.
Effective from date:
Sunday, February 19, 2012 - 20:00
End date:
Sunday, February 19, 2012 - 22:00
Service Element Affected:
Process Application Support
Impact on service:
Service will be unavailable during the intervention
Posted by:
IT-CF
Unit responsible for resolution:
IT Department