Date & time of incident:
Friday, September 16, 2011 - 10:43
Post date:
Friday, September 16, 2011 - 11:05
Incident Description:
The exception machine_expcetion appears after reboot to the new SLC5 kernel 2.6.18-274.el5. This exception generates for nodes in production state an alarm.
Workaround:
Service manager can rotate the syslog after the reboot to make an exception on the node disappear. If alarm is already present in LAS, it will be handled by SysAdmin team.
Service Element Affected:
Multiple Services
Specific Service detail:
There is no degradation of the service.
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Thu, Sep 29, 16:21
Posted by:
IT-CF
Unit responsible for resolution:
IT Department
Updates
Expected Update
Investigation is on-going, driven by IT/CF/FPP.
Service Managers are encouraged to use syslog rotate workaround.
Next update expected on Mon 26/09/11