Date & time of incident:
Tuesday, April 9, 2013 - 10:00
Post date:
Tuesday, April 9, 2013 - 14:05
Incident Description:
Since aproximatelly 10h00 today, the main Jira instance (its.cern.ch) is responding very slow due to a heavy load. We are working on a solution.
Workaround:
A workarround was put in place. We are still working to see the source of the problem.
Service Element Affected:
JIRA Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Apr 9, 15:50
Posted by:
IT-PES
Unit responsible for resolution:
IT Department