Date & time of incident:
Friday, October 28, 2011 - 16:03
Post date:
Friday, October 28, 2011 - 17:00
Incident Description:
From 16:03 to 16:19 EOSCMS was reporting ENONET. The namespace and service was up, but the asynchronous communication to the storage server was down.
Xrootd clients experienced errors like "Unable to access quota space". The problem was resolved restarting the comunication and the management daemons.
Service Element Affected:
Storage Service for Projects & Experiments
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, Oct 28, 16:19
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department