Post date:
Wednesday, February 22, 2012 - 12:36
Description:
Atfer we discover at CERN a bug in the visualization of multi-line readonly field that started with the Aspen release, we asked Service-now for a fast fix.
We are testing it today. It is going to be applied tonight.
The service will be unavailable for utmost 15 minutes. The emails that will have arrived by the time of the end of the intervention are going to be processed later automatically.
UPDATE: After we have got an update from Service-now about their decision to combine hot-fixes before officially releasing them, the application of the Path 2 hot-fix 4c is going to be postponed for one week. If we get green light earlier, we are going to apply the fix immediately.
UPDATE: The hotfix is scheduled to be applied this evening at 19:00.
Effective from date:
Tuesday, February 28, 2012 - 19:00
End date:
Tuesday, February 28, 2012 - 19:15
Service Element Affected:
Process Application Support
Impact on service:
Service will be unavailable during the intervention
Posted by:
IT-CF
Unit responsible for resolution:
IT Department