CERN Accelerating science

CMSONR unavailability

 
Date & time of incident: 
Sunday, July 10, 2011 - 18:20
Incident Description: 

Due to power cut in CMS pit which disabled database storage whole database went down.  

23:00: the missing storage was brought up and database has been opened without lost of data. All services are fully up

Service Element Affected: 
DB & Application Platform Service for Projects & Experiments
Specific Service detail: 
cms_omds cms_orcon cms_portal cms_pvss_confdb cms_pvss_rdb cms_rcms cms_tstore
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Sun, Jul 10, 23:00
Expected resolution or Next Update Time: 
Sunday, July 10, 2011 - 21:00
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department