CERN Accelerating science

Power cut in the Service Desk

 
Date & time of incident: 
Wednesday, August 24, 2011 - 12:35
Post date: 
Wednesday, August 24, 2011 - 14:50
Incident Description: 

A second power cut occured in the Service Desk for about 20 min

Service Element Affected: 
Service Management Service
Specific Service detail: 
Service Desk
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Wed, Aug 24, 12:54
Expected resolution or Next Update Time: 
Wednesday, August 24, 2011 - 13:10
Posted by: 
IT-DI
Unit responsible for resolution: 
GS Department