Date & time of incident:
Monday, August 29, 2011 - 10:15
Post date:
Monday, August 29, 2011 - 11:15
Incident Description:
This morning at 10:15 EDH ran out of database resources, causing errors for users connected to the application at the time.
A workaround was applied immediately and the experts are now investigating the problem to find a more durable solution.
Service Element Affected:
Multiple Services
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Mon, Aug 29, 10:20
Posted by:
GS-AIS
Unit responsible for resolution:
GS-AIS