Date & time of incident:
Wednesday, July 10, 2013 - 09:46
Post date:
Wednesday, July 10, 2013 - 10:49
Incident Description:
Due to a confusion with the name of a switch wrong configuration was applied to a production switch f513-c-ip728-lhp6x-10 causing connectivity problems to all machines connected to that service
for ~45 minutes. The list of affected machines:
- Port 1 (IP728): FANOUT P05151113471870
- Port 2 (IP728): FANOUT P05151113479552
- Port 3 (IP728): FANOUT P05151113489275
- Port 4 (IP728): FANOUT P05151113498803
- Port 5 (IP728): FANOUT P05151113507373
- Port 6 (IP728): FANOUT P05151113508409
- Port 7 (IP728): FANOUT P05151113521447
- Port 8 (IP728): FANOUT P05151113525886
- Port 9 (IP728): FANOUT P05151113534235
- Port 10 (IP728): FANOUT P05151113535271
- Port 11 (IP728): FANOUT P05151113536454
- Port 13 (IP728): FANOUT P05151113538756
- Port 14 (IP728): FANOUT P05151113544113
- Port 15 (IP728): FANOUT P05151113551146
- Port 17 (IP728): FANOUT P05151113558761
- Port 18 (IP728): FANOUT P05151113561997
- Port 19 (IP728): FANOUT P05151113568206
- Port 21 (IP728): FANOUT P05151113573587
- Port 22 (IP728): FANOUT P05151113576052
- Port 23 (IP728): FANOUT P05151113578124
Apologies for the inconveniences
Service Element Affected:
Campus Network Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Jul 10, 10:33
Posted by:
IT-CS
Unit responsible for resolution:
IT Department