CERN Accelerating science

ATLAS offline database unavailability

 
Date & time of incident: 
Thursday, July 7, 2011 - 10:15
Incident Description: 

Due to huge load from client session coming from one source whole database bacame unavailable.  

Workaround: 

Database service was restarted. Clients session caused the problem were blocked until furhter invastigation.

Service Element Affected: 
DB & Application Platform Service for Projects & Experiments
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Thu, Jul 7, 11:00
Expected resolution or Next Update Time: 
Thursday, July 7, 2011 - 11:00
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department