Post date:
Monday, December 10, 2012 - 11:26
Description:
For performance reasons, one of the nodes of CERN's ServiceNow instance ( https://cern.service-now.com ) will be rebooted by ServiceNow support today Monday 10th December at 21h.
The ServiceNow tool and the CERN Service Portal may be unavailable during the reboot. It is expected that the reboot does not take more than 10 minutes. Emails will be buffered and processed after the reboot.
Specific Service Detail:
ServiceNow and CERN Service Portal
Effective from date:
Monday, December 10, 2012 - 21:00
End date:
Monday, December 10, 2012 - 21:10
Service Element Affected:
Workflow Development Service
Impact on service:
Service will be available but degraded
Posted by:
IT-CF
Unit responsible for resolution:
IT Department