Date & time of incident:
Wednesday, February 15, 2012 - 12:20
Post date:
Wednesday, February 15, 2012 - 13:11
Incident Description:
EOSCMS had two issues - writers were being blocked for 30min while a configuration change was applied (this led to user-visible timeouts), afterwards the MGM daemon on the headnode crashed. Service should be again OK now.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
EOSCMS SRm-EOSCMS
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Feb 15, 13:05
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department