Date & time of incident:
Tuesday, July 12, 2011 - 16:55
Post date:
Tuesday, July 12, 2011 - 16:59
Incident Description:
Drupal-based websites are currently experiencing instability, resulting in the error message:
PDOException: SQLSTATE[HY000] [2013] Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in lock_may_be_available() (line 164 of /var/www/html/drupal/drupal-7.4-cern-0.2/includes/lock.inc).
The database server executed a failover procedure, restarting database on a different node. Both drupal-v MySQL DB nodes went down and we are curerntly without MySQL.
The Drupal Infrastructure team is working on rapid resolution to restore the service.
Service Element Affected:
Web Service
Specific Service detail:
Drupal
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Jul 12, 17:30
Posted by:
IT-DI
Unit responsible for resolution:
IT Department
Updates
MySQL
MySQL service has been recovered , IT/DB is checking what went wrong.