Date & time of incident:
Thursday, June 13, 2013 - 18:09
Post date:
Thursday, June 13, 2013 - 18:22
Incident Description:
While checking its status, the switch providing connectivity to service S513-C-IP904 crashed unexpectedly affecting IT/DB nodes on the Technical Network. The disruption lasted 150 seconds while the switch was restarting
The list of affected machines is the following:
https://network.cern.ch/sc/fcgi/sc.fcgi?Action=Describe&Service=S513-C-I...
Workaround:
The switch recovered by itself. This will be followed up with the manufacturer of the switch
Service Element Affected:
Technical Network Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Thu, Jun 13, 18:12
Posted by:
IT-CS
Unit responsible for resolution:
IT Department