Date & time of incident:
Wednesday, September 19, 2012 - 11:15
Post date:
Wednesday, September 19, 2012 - 11:30
Incident Description:
Some castor dlfs (Distributed Logging Facility) are affected by upgrade on underlying controllers. Machines are booting.
Service Element Affected:
DB & Application Platform Service for Projects & Experiments
Specific Service detail:
CASTOR dlf's
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Sep 19, 12:25
Posted by:
IT-DB
Unit responsible for resolution:
IT Department
Updates
A case will be open to Netapp
A case will be open to Netapp support to understand why one controller didnt ugprade properly.
All dlf's are back on service
All dlf's are back on service at following times:
c2lhcbdlfdb (back at 12:20:12)
c2atlasdlfdb (back at 11:29)
c2cmsdlfdb (back 11:56:51)