CERN Accelerating science

Connectivity issues with Geant

 
Date & time of incident: 
Thursday, April 12, 2012 - 18:38
Post date: 
Thursday, April 12, 2012 - 18:50
Incident Description: 

External sites report connectivity issues with CERN. The problem started at ~15:00.

The problem was due to a hardware issue of the Geant router in Geneva.

 

Service Element Affected: 
Multiple Services
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Fri, Apr 13, 19:10
Posted by: 
IT-CS
Unit responsible for resolution: 
IT Department

Updates

Posted April 13, 2012 - 8:46am

GEANT NCC regretfully inform that, due to a hardware issue in rt1.gen.ch router, all connected services are currently at risk. GEANT NCC are working with our hardware partners to resolved the situation as quickly as possible. If further outages are expected due to emergency maintenance work, we will inform as soon as possible.