Date & time of incident:
Wednesday, March 7, 2012 - 03:27
Post date:
Wednesday, March 7, 2012 - 10:06
Incident Description:
Qualiac database was unavailable early this morning due to space exhaustion.
Problem is solved and understood, and the database was back to a normal state at 07:50.
The cause of the space exhaustion was due to an autoextend misconfiguration on the storage side, done to facilitate the copy of Qualiac database last evening.
Sorry for the inconvenience caused.
Workaround:
Extend storage size and autoextend parameters.
Service Element Affected:
DB & App Platform for AIS
Specific Service detail:
Qualiac
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Mar 7, 07:50
Posted by:
IT-DB
Unit responsible for resolution:
IT Department