Date & time of incident:
Wednesday, October 10, 2012 - 13:00
Post date:
Wednesday, October 10, 2012 - 16:23
Incident Description:
After today's update of EOSATLAS, ATLAS users have reported intermittent failures (files are being marked as unavailable, but will be accessible a few minutes later).
Workaround:
Access to specific files works on retry.
Service Element Affected:
Storage Service for Projects & Experiments
Specific Service detail:
EOSATLAS SRM-EOSATLAS
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Wed, Oct 10, 16:30
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department