Date & time of incident:
Tuesday, June 5, 2012 - 12:45
Post date:
Tuesday, June 5, 2012 - 13:40
Incident Description:
CASTOR nameserver response time was very slow between 12:45 and 13:45. This cause communication problems and timeout which affect all the CASTOR instances, in particular all the SRM endpoint were running out of threads and unable to transfers files for this periods of time.
Service Element Affected:
Storage Service for Projects & Experiments
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Jun 5, 13:45
Posted by:
IT-DSS
Unit responsible for resolution:
IT Department