Date & time of incident:
Friday, September 6, 2013 - 15:30
Post date:
Friday, September 6, 2013 - 16:48
Incident Description:
A configuration issue on the hypervisors of the Cloud Infrastructure service has caused Virtual Machine creations to fail since 15:30.
This issue is being solved, and we expect service to be fully restored in the coming hours.
Apologies for the inconvenience.
Service Element Affected:
Server Provisioning Service
Specific Service detail:
Cloud Infrastructure service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Fri, Sep 6, 18:00
Posted by:
IT-OIS
Unit responsible for resolution:
IT Department