CERN Accelerating science

CMSONR DB overload due to faulty patch

 
Date & time of incident: 
Tuesday, June 26, 2012 - 15:30
Incident Description: 

The CSMONR PGA memory consumption for PVSS sessions is growing constantly and blocking the CMSONR database. This is the result of a faulty Oracle patch.

The patch will be rolled back.

Workaround: 

None - patch was rolled back.

Service Element Affected: 
DB & Application Platform Service for Projects & Experiments
Specific Service detail: 
cms_omds_lb, cms_omds_nolb, cms_omds_tunnel, cms_orcon_lb, cms_orcon_nolb, cms_portal, cms_pvss_confdb, cms_pvss_rdb, cms_rcms, cms_tstore, cmsonr_backup
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Tue, Jun 26, 17:00
Expected resolution or Next Update Time: 
Tuesday, June 26, 2012 - 17:00
Posted by: 
IT-DB
Unit responsible for resolution: 
IT Department