Date & time of incident:
Tuesday, June 26, 2012 - 08:30
Post date:
Tuesday, June 26, 2012 - 13:26
Incident Description:
Since the deployment of the latest E-Groups version on Monday 25.06.2012 in the evening, there are problems for users connecting to our web service using Perl clients (SOAP::Lite library). We are able to reproduce the problem and are investigating.
Service Element Affected:
Identity and Resource Management Application Support
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Tue, Jun 26, 17:00
Posted by:
GS-AIS
Unit responsible for resolution:
GS Department
Updates
After investigation and
After investigation and consultation with our colleagues from IT-DB who maintain the web and application servers for E-Groups, we decided to rollback yesterday evening’s deployment. This means, the E-Groups (CRA) web service is back in the state it was before yesterday 25.06.2012 18:00.