CERN Accelerating science

[Backup Service] - TSM512 and TSM513 down

 
Date & time of incident: 
Thursday, January 24, 2013 - 11:03
Incident Description: 

TSM512 and TSM513 are currently offline due to an hardware failure. We are working on finding a solution. TSM clients registered to these two machines will not be able to perform backups nor restores. Apologies for the inconveniences.

Service Element Affected: 
Multiple Services
Specific Service detail: 
Backup Serivice
Any other affected service(s): 
Services relying on backups of machines registered to TSM512 and TSM513
Impact: 
Service is unavailable
Status: 
Resolved
Resolution date: 
Thu, Jan 24, 12:30
Expected resolution or Next Update Time: 
Thursday, January 24, 2013 - 18:00
Posted by: 
IT-DSS
Unit responsible for resolution: 
IT Department