Date & time of incident:
Tuesday, April 17, 2012 - 10:24
Post date:
Tuesday, April 17, 2012 - 11:34
Incident Description:
Due to an overload of the firewall, traffic to/from the Internet (HTAR transfers are not affected) has experienced a degraded performance. We are investigating the causes. We might need to move the traffic back to the main firewall system (http://test-static-03.web.cern.ch/planned-intervention/move-internet-traffic-backup-firewall-firmware-validation/17-04-2012) if the problem reappears.
Service Element Affected:
Firewall Configuration Service
Impact:
Service is degraded
Status:
Resolved
Resolution date:
Tue, Apr 17, 13:43
Posted by:
IT-CS
Unit responsible for resolution:
IT Department
Updates
After a new ocurrence of the
After a new ocurrence of the CPU overload problem, the traffic to/from the Internet has been moved to the main firewall at 13:43 and the service is back to normal.