Date & time of incident:
Wednesday, September 12, 2012 - 03:00
Post date:
Wednesday, September 12, 2012 - 09:23
Incident Description:
Connection was lost to network service S513-C-IP650 (CC Diskserver RC56) on 12/09/2012 at 3:00. After replacing several network elements without success, a hardware failure on the router interface was identified and the service has been re-established.
Service Element Affected:
Network Infrastructure Service
Impact:
Service is unavailable
Status:
Resolved
Resolution date:
Wed, Sep 12, 16:30
Posted by:
IT-CS
Unit responsible for resolution:
IT Department